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All the staff were pleasant and helpful. The hotel was very clean and the breakfast had a good selection and the food was of a good standard. I would have liked tea and coffee making facilities in the room
The location and sea views. Good access to amenities
sea view was good, hotel was lively and fresh wasnt really impressed by breakfast room. too many people pushing and shoving so only had one breakfast and went to outside cafe in torrevieja for three mornings.
Air Con non existing would not cool a rice pudding!
All together the hotel facilities were good in the resturante, general amenities, swimming area, cafertieria, cleaniless, foyer, etc. On my online reservation I asked, if possible, for a room at the top of the hotel facing the sea. I mentioned this to the receptionist when we arrived who then allocated us a room on the 4th floor in side block not facing the sea. The electricity did not work in the room so she reluctantly moved us to a room again on the 4th floor but facing the sea. This seemed very strange to us and almost offensive as the hotel was very empty and there were plenty of vacante rooms on the top floor facing the sea. The Receptionist name was Valeria
enjoyed the stay food was nice every thing went well
This was a business trip for us but we also were able to meet up with friends living in the area
Room was very good. Breakfasr buffet could have been a little more varied.
the room was large and comfortable no bar facilities on a sunday evening!
my third visit to this hotel - to plan a conference we are holding there inFebruary. The staff and Pilar in particular were really friendly and could not have done more to help.
Very helpful reception staff; efficient and pleasant restaurant and bar staff. It would be nice, and correspond to all other hotels I stay in, if the leisure facilities were included in the overall cost. Excellent to have live entertainment even in the low season. Extra charge for leisure facilities. No Sky Sports in the room.
The staff were helpful and friendly. The hotel is located in a good position for those who want a beach or golf holiday. The evening meals were quite unimaginative and repetative and of poor quality. This was the main item which let this hotel down.
The Location, view and food was great
I would definately recommend this hotel, facilities, room and staff make this an enjoyable and comfortable place to stay.
friendly staff, great location,, comfort, choice of food, clean, when checking out we were hit with a bill for use of the indoor pool!! or water facilities (hydrotherapy) as they referred to it, the guy on reception n the pool/treatment area didnt speak english so i cdnt book a treatment and the sauna wasnt working. never known charges t be incurred for an indoor p0ool???!!!
Rooms are modern, warm, clean and comfortable.
The Room & the Sea View
Fantastic view from balcony
The staff were very friendly and helpful. It was also nice to have wine included with the lunch and evening meal
Room was cleaned everyday. Location to Beech. Hotel was clean. Value for money. Range of food. Although clean the hotel looked a bit shabby - could do with a new coat of paint. The indoor pool and Gym was closed. No english channels on the TV. Walls between rooms are too thin - could not get to sleep due to child crying in next room. No evening entertaiment.
The food was good.
good food, near the beach, big parking, good cleaning, free wi-fi at the hall no fridge, parking not for only hotel guests, we have one very big bed for 2 adults & 1 child, it's not very comfortable, very good food was only on week-end
excellant hotel on beach could put on some sort of entertainment midweek as the hotel stands alone
food and the beach . more wine and water needs to be served at the table bit mean with it .. but food good value for money needs more things going on at the night time , maybe a band and more english channels on tv good film channel , may be put dvd in the rooms and rent films out so you can chill at night. not a lot of night life .
Professionalism of staff on all levels. price performance very low comparing other hotels in valencia region.
Very good location on the beach,nice swimming pool,very clean room.Good meals for 3 star hotel.Ca 2 kilometers from Guardamar center but reliable hourly bus service departs from hotel entrance.When booking consider the building is huge do not expect any charm. Friendly and helpful staff,forgot my wake up call I ordered evening before departure though.
I really liked the pool - it was big enough to swim. The employees where very friendly. It is very close to the beach and there aren´t any other big hotels around. Anyway,the way to the city center is just a 20minute walk or you go by bus. The food was good for 3stars. one of my desicion criterions was that the hotel offers a gym. I even called them to ask whether it is possible to use it at the moment or not, she told me that I can use it and nothing about building works.As I got there the gym was just a very old weight bench standing in a storage room.That was really disappointing for me!! The hotel is very clairaudient!!
right on beach parking a problem on weekend
The personnel is very helpful and the breakfast just great!
Location,Excellent food,excellent service The acoustic levels between rooms very poor and need addressing
Setting. Breakfast excellent. Noise dampening between rooms not good
The hotel is in a fantastic location. We were delighted with our balcony view. The dining room is fab and the breakfast was delicious especially the fresh fruit. I suppose some of the staff could have been a little friendlier but I have already recommended the hotel to some of my friends. I will be back in the summer and look forward to going to one of your weekend buffets with dancing.
The location ideal for public transport. The view and access to beaches easy walk. Reception Staff very helpful Food breakfast and Dinner seemed very much German Taste,although buffett dinners varied and plentiful..
lovely pool om cliff top setting, nice views they ran out of bread at breakfast time! waitress ran off with the stress of customers looking for food!
the room was very clean and the quality of food was excellent.A very welcoming stay
The staff were all very polite and friendly. The food was excellent.We would be happy to stay at the Hotel Masa International again
The location was good just far enough away from the hustle and bustle but not too far away for evenings/days out into town. It was quiet,peacefull and good for relaxation. The entertainment on Friday and Saturday evenings was good. Staff were very helpfull and pleasant. It was very difficult to get service at the bar during the day and evening due to staff deal with dining room etc There was no-one at the bar/lounge area permanently which improve this area.
The swimming pool
Good location and great value for money
in the middle of town at good price during height of tourist season
we thought the breakfast was excellent
General friendliness and helpful staff at all levels. Noisy mini-bar next to bed. No wifi facilities in hotel or rooms.
small family run hotel, clean, tidy and staff pleasant and helpful.would use it again. unable to get a hot drink or snack during the evening.
relaxed atmosphere and helpful staff
Most of the staff were friendly and helpful The pool is not in the hotel complex as it appears in the hotel photos, but a couple of streets away. We therefore found it un-usable. The Wi-fi internet service in are room that we were promised did not work. The only other room we were offered where it did work stunk of stale smoke. We declined! The television was almost entirely in Spanish. The staff were mostly friendly and helpful, so it was a shame that we felt let down by the above points.
Friendly staff Good variety of food for breakfast. Parking was available and close by.
The Hotel was clean, central,good food for breakfast,staff very nice,good foyer,all night reception,rooms good size noise at night ie; slamming of doors to rooms
Good facilities and easy to find. ok for food and useful to have 24 hour reception. Good for parking, although signal on Wi-Fi weak at times. Could have offered a better rate.
To be fair the Hotel is comfortable, and the Spa is nice, but it's in the middle of knowhere, and without a car a taxi costs 30 euros return to the nearest (not very nice ) beach. Breakfast was extra, and at nearly 22 euros for two, not cheap, plus they did not even give tea/coffee facilities in your room.You could of course use something from the Fridge....(If you want to get a bank loan !!!)
the staff were very helpful. The hotel bar and snack prices were very reasonable, which is very unusual in our previous experiences. No.
spa and dining,great food! need a vehicle to get around.
Location to main roads Breakfast was cold....could have been hotter. Should have more umbrellas by the pool for shade
Staff were lovely. wished there were tea/coffe making facilities in room.
very nice rooms and swimming pool although we did not eat in the hotel restaurant looked very nice and reasonably priced bar closed before the stated time and we could not get even a cup of coffee
The helpful staff. Distance from Alicante airport.
Bathroom and breakfast Room service
Absolutely nothing! It stank of stale fags and the place is falling to bits
Every thing was good but the only thing to let the hotel down was maintinance of the building it looks tired,broken window sills,broken plant pots,winows very dirty,but yes i would stay again.on the whole good.
On the beach and close to Restaurants and cafes. Beautiful walks along beach front. Very friendly staff and beautiful bedroom with loads of room with fridge which was nice to keep bottled water in. Receptionist was very helpful and lovely to speak to. Will deffinately go back again. We loved the size of the bathroom it was beautifully done. Small pillows on the bed, a lot smaller than what we are used to.
The apartment was clean, comfortable and generally well-equiped. The spiral staircase to the single bedroom upstairs was difficult to negotiate and would have been impossible for anyone who wasn't fairly fit.
Proximity to the beach and the air conditioned room. The breakfast was very good both in quality and value. As we were only there for a short time we would have liked to have been able to hire a beach umbrella and chairs.
the closeness to the beach and bars and restaurants. It would be nice to have tea and coffee facilities in the room.
Proximity to beach
The room was spacious and so clean it shone like a new pin..!! Location right on the beach, excellent.
A exellent location right on the beach with most required things within walking distance, with very helpful staff.
central to town and beach yes the lift...it broke down, and we were trapped inside. no apologies and reluctant to use again despite being on top floor (5th) we were not offered a bedroom on a lower floor despite requests and explanation of a heart condition!
Conveniently situated near bars & restaurants. Good views from room window (5th floor!). Basic, but quite adequate for the price. English breakfast was disgusting. Cold beans, very fatty bacon. Machine coffee not hot.
the hotel was well located for shopping and restaurants I made 2 separate bookings but the staff did not recogonise that the bookings were together even though i referred to the other booking reference on the comments section of the reservation.
friendliness of staff no
It catered for our needs and was an excellent 3* facility. Only problem was the distance from the beach but a 6 euro taxi ride was not excessive
Would have prefered to have fresh coffee and juice at breakfast rather than from a machine, also fruit and yogurt would have been nice to see at the breakfast buffet
In house restaurant and staff great! We booked a non smoking room, but we were plagued by smoking our whole stay.
Excellent location for Beach and Golf Holidays, close to plenty of local bars and restaurants, clean, comfortable and good value for money
The ease of being able to use the WI FI area The relaxed atmosphere and pleasant reception staff Cold eggs and bacon at breakfast
Its conveniet possition no
so near the beach bar staff excellent, nice rooms we had a great time
The location of the Meridional is excellent; it overlooks the long Guardamar beach and is also close to the town centre. Rooms are well attended to and all have balconies, most of which have sea views.The hotel food is very good.
Location, parking, excellent service from staff Breakfast could be improved
The location was good and it was easy to park the car Our room was noisy as it was next to the lift. Inconsiderate guests slamming their room doors and shouting at all hours of the day. Except for one female receptionist the rest of the staff are miserable and unhelpful. The bar closes at midnight.
very friendly staff, good resturante.very relaxed atmosphere.
The location at the beach and the view from our room. The restaurant was one of the best we ate at in Spain
staff excellent and polite at all times and very helpfull car parking facilities very good on site above all rooms were very clean and cleaned every day if i had a complaint which i dont it would be to say i would have prefered tea/coffee making facilities in room for that early morning hot drink but this is my personal view
The location near by the beach The breakfast
Hotel was very clean, position excellent. Same things brought out each morning for breakfast.I like a continental breakfast but it does include wafer thin plastic ham from a packet.Hotel staff could have been more friendly
Hotel was excellent we stayed 5days over a weekend half board, food was very good rooms very clean, staff were helpfull, beach was very clean and just across the road, plenty of resturants nearby if you did room only.
We only stayed the one night, and didn't eat in the hotel, but we found everything to our satisfaction.
1. Pleasant room and good views from the balcony. 2. Quiet location. 1. Though well fitted out, the room could have done with a few repairs. 2. Not all reception staff were friendly and approachable.
Location We booked the hotel assuming the gym would be available. There was nothing on the web site or your info to say it was not. Most disappointing.
location was great. Comfortable beds.
The central location was very good for both beach and shops. The room was comfortable and reasonably equipped. There were good in house facilities. I would expect a 4 star hotel to have tea/coffee making facilities in the room, the furnishings to be a little more than just basic (although comfortable enough) and a shower screen not a horrible sticky curtain. A few finishing touches would make a world of difference.
The hotel is rated 4 star which I believe is done on facilities. This hotel has a gym and sauna which you pay for. A restaurant which was at the side of the reception and charged 10 euros for breakfast. The room was clean but basic no kettle just a mini bar so not sure where the rating comes from.
It was close to the beach and restaurants of Guardamar and therefore ideal as a base to explore the area. The bar area was rather sparse and not what I would have expected in a 4 star hotel.
the hotel was very basic but the rooms were clean and had a tv phone and air con the staff very friendly and helpful.
Reasonably priced bare-essentials hotel, living up to its name by being positioned centrally. No restaurant facilities at all - just a vending machine, so not really for holidays. But clean rooms with air con. so fine for business trips, short stays. Perfect for my 2 nights while I sold my property.
Very Central and very cheap. Rooms well looked after for what they were and cleaned regularly. they charged me twice for the room and didn't tell me then cancelled one transaction but charged me a fee for the cancellation! I only noticed on the credit card bill. Very unhappy about that as it borders on theft. One guy on reception was very helpful but the female receptionist was miserable. Not pleasant. Would've recommended the hotel if it wasn't for the credit card theft.
closeness to the beach and very friendly and helpful staff. Conveinient for shopping and eating A small table and chair would not go amis on the balcony