Overview

Hotel Palma Real

Carretera federal tulum-coba km. 21.5, 77796 Tulum, QR, Mexico
+52 983 107 9047

$21+

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Overall guest ratings

6.7/10 Good
Based on 162 reviews
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Review highlights

  • 7.1
  • 6.6
  • 4.9
  • 4.0

Good to know

  • Clean rooms
  • Clean hotel facilities

Nearby

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    About

    Located in Francisco Uh May, Hotel Palma Real is in a rural location and within the region of Tulum Monkey Sanctuary and Gran Cenote. This hotel is within the region of El Toh Ecopark.

    Rooms

    Make yourself at home in one of the 17 air-conditioned rooms featuring private pools. Your pillowtop bed comes with down comforters. Rooms have private balconies or patios. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment.

    Rec, Spa, Premium Amenities

    Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional amenities include complimentary wireless Internet access, concierge services, and a television in the lobby.

    Dining

    Full breakfasts are available for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • Room service
    • Wheelchair accessible
    • Outdoor pool
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Free Internet
    • Free parking
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    Reviews

    Guest reviews

    Overall Rating

    6.7 Good
    Based on 162 reviews
    • 7.1 "Good service."
    • 6.6 "Average cleanliness."
    • 5.7 "Location is acceptable."
    • 5.2 "Average comfort."
    • 4.9 "Rooms are not good."
    • 4.0 "Internet is poor."
    • 1.0 "Awful breakfast."
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    Overall Rating

    6.6 Good
    Based on 108 reviews
    • 6.6 "Service is ok."
    • 6.5 "Average cleanliness."
    • 6.0 "Location is acceptable."
    • 5.5 "Average comfort."
    • 4.8 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."

    Overall Rating

    6.0 Okay
    Based on 53 reviews
    • 7.3 "Good service."
    • 6.7 "Average cleanliness."
    • 4.8 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      1.8 "For 82%, the rooms looked old."
    • 4.6 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
    • 3.8 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
    Good to know
    "Clean rooms"
    "Clean hotel facilities"
    data provided by TrustYou

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