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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Nearby attractions include Fantasea Dive Diving & Adventures, Templo de las Pinturas, Temple of Doom Cenote Esqueleto, Cenote Escondido, Playa Paraiso, Tulum National Park, Tulum Mayan Ruins, Sistema Sac Actun, Gran Cenote, Sistema Ox Bel Ha, and Cenote Santa Cruz Tulum.
The hotel offers amenities such as daily housekeeping, contactless check-in/check-out, physical distancing rules, first-aid kit, health check process, CCTV outside property, hand sanitizer, mosquito net, effective cleaning chemicals, disinfected guest accommodation, opt-out cleaning, safety protocol adherence, high-touch surface disinfection, ticket service, wake-up service, tour desk, express check-out, 24hr front desk, non-smoking rooms, designated smoking area, flat-screen TV, shared lounge/TV area, free parking, shuttle service, hiking, cycling, scuba diving, snorkeling, horse riding, fax/photocopying, restaurant, free Wi-Fi, internet, shower, hairdryer, massage, laundry facilities, terrace/patio, kitchen, and more.
Some guests have mentioned concerns about the lack of credit card facilities, soft beds, missing shower curtains, absence of a fridge or drinking water in the room, and the need for improvements in the appearance of the outdoor areas.
Guests have highlighted the hotel's central location, proximity to the ADO bus terminal, spacious and clean rooms, comfortable beds, and the availability of Netflix and decent Wi-Fi. Additionally, the hotel's location near local shops, restaurants, and pubs has been praised, along with the quietness of the rooms and the option to borrow bikes.
Guests should be aware that the hotel offers free parking, airport shuttle service, and additional shuttle service for a fee. Additionally, the hotel provides a communal fridge, and guests can expect the staff to be friendly and helpful.