Cons (-) Our family absolutely loved our stay at Uno Vida and we cannot wait to go back again. The property was and the rooms were absolutely beautiful. The staff was very welcoming and made the whole experience one that we will never forgot.
4 stars
Una Vida
Av. La Selva Entre Kohunlich y Xcaret, 77780 Tulum, Quintana Roo, Mexico
Tulum, Mexico
See location+52 984 240 3152Photos of Una Vida
Overview
Suburban Tulum hotel in Tulum City Center with a full-service spa Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Una Vida offers 17 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Una Vida
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Una Vida
- Snorkeling
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Flat-screen TV
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Kitchenware
- Kitchen
- Kitchenette
- Oven
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic pillow
- Lowered sink
- Non-feather pillow
- Private entrance
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Upper floors accessible by stairs
Services and conveniences
- Car rental
- Concierge service
- Room service
- Tour desk
- Key access
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
General
- Window
- Family rooms
- Garden view
- Pool view
- Seating area
- Semi-detached
- Sofa
- Detached
Pool and spa
- Heated pool
- Outdoor pool
- Pool towels
- Pool with a view
- Private pool
- Massage
- Pool bar
Dining
- Grocery deliveries
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Dining table
Things to do
- Fishing
- Darts
- Scuba diving
- Diving
- Snorkeling
- Water park
Outdoor
- Outdoor dining area
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Sofa bed
- Clothes rack
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Children's high chair
Media and entertainment
- Flat-screen TV
- Streaming service
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
Health and safety
- Daily housekeeping
- Safe
Reviews of Una Vida
9.3
Wonderful
1204 verified ratings
Wonderful
925
Very good
145
Good
69
Okay
21
Fair
19
Mediocre
11
Poor
14
Summary of reviews
Guests say
Overall, guests had a wonderful experience at the hotel, praising the exceptional service and relaxing atmosphere. Many enjoyed the beautiful surroundings and the cleanliness of the facilities. While there were minor complaints about the beds and some amenities, the positive experiences far outweighed the negatives, making it a place guests would love to return to.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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9.3 out of 10
628 reviews
9.6 out of 10
4 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the standout amenities at Una Vida?
Una Vida offers a beautiful atmosphere, exquisite food & drinks, and a unique and clean environment. Guests can also enjoy the facilities at the neighboring Bardo property.
What can guests expect from the hotel's customer service?
The staff at Una Vida are described as amazing, always ready and available to support guests. They are accommodating and responsive, making the stay memorable for visitors.
How is the quality of the beds at Una Vida?
The rooms at Una Vida are beautifully appointed with very comfortable beds, ensuring a restful and relaxing stay for guests.
What practical information should guests know about the hotel's location?
Una Vida is a hidden gem tucked away from the bustling beach vibes of Tulum central. It offers an oasis for a quiet, peaceful stay while still being close to downtown and within walking distance of shops and restaurants.
What are the dining options and food quality like at Una Vida?
Una Vida provides excellent food and cocktails, and guests have the option of having food and drinks delivered to their accommodation. Additionally, the hotel is close to downtown, making it easy to find dining options.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Main Road
Some guests suggested choosing a room further inside the property to avoid noise from the nearby main road.
Utilize the Nearby Attractions
The hotel's proximity to Tulum's main attractions, such as Tulum National Park and the Mayan Ruins, makes it convenient for sightseeing and exploration.
Consider Upgrading for More Space
Guests recommended considering an upgrade to a larger room category for more space and comfort, especially for longer stays.
Take Advantage of the Sister Property
Guests appreciated the option to use the facilities at the adjacent Hotel Bardo, including pools and restaurants, enhancing their overall experience.
Be Mindful of Mosquitoes
Some guests advised being prepared for mosquitoes and suggested that the hotel could improve its mosquito control measures.
Enjoy the Peaceful Ambiance
For those seeking a tranquil and serene environment, the hotel's secluded location away from the bustling beach area was highly praised by guests.
Explore the Hotel's Unique Offerings
Guests highlighted the hotel's special activities such as morning yoga classes and sound medicine sessions, adding an extra dimension to their stay.
Plan for Meals
Some guests recommended planning for meals in advance, as they found the on-site dining options to be somewhat limited and the prices relatively high.
Take Advantage of the Spa
During inclement weather, the hotel's spa was mentioned as a great option for relaxation and pampering, providing an alternative activity on rainy days.
Consider Transportation Options
While the hotel is a bit far from the beach, guests found the complimentary bike rentals to be a convenient way to explore the area and reach the shoreline.
Location
Av. La Selva Entre Kohunlich y Xcaret, 77780 Tulum, Quintana Roo
What's nearby
- Templo de las Pinturas0.6 mi
- Fantasea Dive Diving & Adventures0.8 mi
- Temple of Doom Cenote Esqueleto1.3 mi
- Cenote Escondido2 mi
- Sistema Sac Actun2.5 mi
- Gran Cenote2.5 mi
- Tulum National Park2.8 mi
- Playa Paraiso2.8 mi
- Tulum Mayan Ruins2.9 mi
- Sistema Ox Bel Ha3.6 mi
- Cenote Santa Cruz Tulum3.8 mi
- Tulum Monkey Sanctuary3.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Una Vida
Low season | August |
|---|---|
High season | April |
Average price (weeknight) | $309 |
Average price (weekend night) | $374 |
When to book a room at Una Vida
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 9.2 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Tulum Intl |
Distance to airport | 12.4 mi |