Pros (+) Staff was super friendly!
3 stars
Casa Don Diego
Photos of Casa Don Diego
Overview
Colonial Tulum hotel in Tulum City Center with free parking This hotel features an outdoor pool, a coffee shop/cafe, and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a refrigerator in a common area, a children's pool, and concierge services are onsite. Housekeeping is available on request. Casa Don Diego offers 8 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Guests can make use of the shared/communal kitchen. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request. An outdoor pool and a children's pool are on site. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Casa Don Diego
Amenities at Casa Don Diego
- Snorkeling
- Outdoor pool
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Free toiletries
- Child pool
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Adapter
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Things to do
- Gift shop
- Eco tourism
- Beach access
- Bicycle rental
- Scuba diving
- Diving
- Snorkeling
Services and conveniences
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Tour desk
- Express check-out
- Bottle of water
- 24hr front desk
General
- Family rooms
- Garden view
- Inner courtyard view
- Tile/marble floor
- Storage available
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Garden
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Dining
- Shared kitchen
- Tea/coffee maker
- Coffee machine
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Child pool
Pool
- Outdoor pool
- Pool towels
Laundry
- Laundry facilities
Reviews of Casa Don Diego
9.1
Wonderful
429 verified ratings
Wonderful
253
Very good
83
Good
69
Okay
15
Fair
4
Mediocre
5
Poor
0
Summary of reviews
Guests say
Guests appreciate the hotel's peaceful location, cleanliness, and attentive service. The pool and breakfast are also highlights, making it a great spot for relaxation. However, some guests noted that certain rooms could use renovation and that amenities like a bar or restaurant are lacking.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
9.1 out of 10
128 reviews
9.4 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of Casa Don Diego's breakfast?
Casa Don Diego offers a delicious breakfast with scrambled eggs, fresh bread, cake, fresh fruit salad, and coffee. Guests also appreciate the homemade honey and delicious coffee served at the hotel.
What makes Casa Don Diego's location special?
Casa Don Diego is centrally located in Tulum, offering a peaceful oasis in the bustling city. It is conveniently situated just off the main strip, surrounded by lush gardens, and within easy walking distance to restaurants, shops, and entertainment.
What sets Casa Don Diego's rooms apart?
Casa Don Diego's rooms are spacious, comfortable, and well-equipped, featuring kitchenettes with good-sized fridges, microwaves, and single cook plates. The hotel also provides natural light over the shower, comfortable beds, and a homely feel.
What can guests expect from Casa Don Diego's customer service?
Guests can expect warm and helpful customer service at Casa Don Diego. The staff and owners are friendly, welcoming, and always available to answer questions and provide helpful tips for a pleasant stay in Tulum.
What are the unique features of Casa Don Diego's setting?
Casa Don Diego offers a beautiful and quiet setting, surrounded by lush gardens, creating a jungle-like atmosphere. Guests can enjoy a refreshing pool, a peaceful lounge area, and a tropical urban homestead retreat feel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Kitchenette
Several guests appreciated the rooms with kitchenettes, providing the convenience of preparing simple meals and storing snacks and drinks.
Consider Renting Bikes
Guests recommended renting bikes to explore the nearby attractions, as rental locations are within a short walking distance from the hotel.
Enjoy the Lush Garden Setting
Many guests loved the lush garden setting of the hotel, providing a peaceful and relaxing atmosphere away from the hustle and bustle of Tulum.
Take Advantage of the Breakfast
The breakfast received numerous compliments for its quality and variety, with guests particularly enjoying the homemade items such as cakes and jams.
Request Soft Pillows
Some guests suggested that the hotel offer a pillow menu or provide softer pillow options, as the pillows in the rooms were described as bulky and firm.
Embrace the Peaceful Atmosphere
Guests appreciated the hotel's tranquil and quiet ambiance, making it an ideal retreat from the bustling city center of Tulum.
Explore Nearby Cenotes
Consider visiting the nearby cenotes, such as Cenote Escondido and Gran Cenote, which are within a short distance from the hotel and offer unique natural experiences.
Take Note of the Location
While the hotel is conveniently located near the town's amenities, some guests advised that the new road construction in the area and the lack of pavement on the main road may affect accessibility.
Engage with the Friendly Staff
Many guests praised the friendly and helpful nature of the staff and owners, who provided valuable recommendations for restaurants, attractions, and tours.
Consider the Room Amenities
Guests highlighted the well-equipped rooms, including features like spacious showers, kitchenettes, and private terraces with hammocks, enhancing the overall stay experience.
Location
Calle Tulum M24A Lote 3, 77780 Tulum, Quintana Roo
What's nearby
- Templo de las Pinturas0.7 mi
- Fantasea Dive Diving & Adventures0.8 mi
- Temple of Doom Cenote Esqueleto1.3 mi
- Cenote Escondido2 mi
- Sistema Sac Actun2.6 mi
- Gran Cenote2.7 mi
- Playa Paraiso2.7 mi
- Tulum National Park2.8 mi
- Tulum Mayan Ruins2.8 mi
- Sistema Ox Bel Ha3.5 mi
- Ana y Jose Beach Club3.8 mi
- Cenote Santa Cruz Tulum3.9 mi
Policies
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Casa Don Diego
Low season | May |
|---|---|
High season | December |
Average price (weeknight) | $95 |
Average price (weekend night) | $126 |
When to book a room at Casa Don Diego
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Casa Don Diego
FAQs when booking at Casa Don Diego
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See most recommended stays in TulumGood to know
Value for money | 9.1 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Tulum Intl |
Distance to airport | 12.4 mi |
Everything you need to know for your stay in Tulum
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