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The motto of this hotel is, "We treat you like royalty", and they very much lived up to this. I had a number of requests over and above the usual B + B and these were dealt with courteously and quickly Parking was a bit tight
Made to feel very welcome and I was looked after well.
Mr. Graaff enjoyed his stay and will be staying there again. No
The welcome, the quality of accommodation and the breakfasts were all superb and the help and advice offered by the management team was all very useful. As I was there for the rugby at the Absa Stadium, the only possible negative was the distance from town, although the location and neighbourhood more than made up for this.
Every aspect of the stay was great. Excellent facilities, loaction,staff are extremely friendly and made us feel very welcome. Excellent.
Everything was good at The Sandringham - from the efficiency and frienfliness of the Management throught to the quality of the rooms and facilities. Only small comment is that the room we were allocated was on the small side - but still adequate and luxurious.
it was very clean and the staff was very friendly and helpfull the bathroom and toilet were too close to the bed
Spacious room with comfortable bed. Staff are very friendly and helpful.
Really enjoyed our stay at the hotel, the staff were all excellent, would do anything for you to make your stay even better. Great location, a little out of Durban city centre but that suited us. The rooms were magnificent, home from home really. All in all a fantastic place to stay on your holidays.
Staff were always friendly, helpful, keen to assist and always on hand We were expecting a bath in our bathroom as per photos on internet, and at no point were we told we had to advise we wanted a bath, all photos reflected baths in on-suite bathrooms.
It was in a quiet area, beautiful. Lots of information in the room about stuff to do in Durban. The owners were lovely and informative. The staff was attentive. The breakfast was quite good and there was plenty of it (not stingy). No. I liked it a lot.
It was quite and nice, whixh is what I prefer. The self service and catering were good I was nearly given a romm that I did not book because of overbooking. Thats terrible and need attention
Close to Durban Central and to the beaches - but in a very calm district. Fan and A/C in room, nice garden and pool and a very friendly Hotel staff. I saw complaints on this website ... I had a warm welcome, a clean room, fresh towels, A/C, a nice breakfast - a super stay; I only can recommend this Guest House!
Warm welcome from the staff and their service delivery
As I said above we enjoyed our stay at the Flinthouse Hotel and found the staff friendly and very helpfull Reginald Pauwels to many mosquitos...and no product to get rid of them
Friendly Staff Parking Arrangements, Breakfast Times.
Service from staff & overall serene environment - good view of the new Moses Mabhida stadium. Parking constraints and having to wake up to move my vehicle in order let other guests through.
Friendly, happy, efficient staff - eager to be of assistance. Cleanliness was superb, wide selection of breakfast choices, individually prepared for each guest ( Not pre-cooked and kept in a warming oven )
My stay was pleasant, the parking is a bit cramped but acceptable.
Not enough parking, Ugly finishing, Linen is Tired, Bathroom old and worn out. Stains on curtains. Bad smell throughout the guesthouse.
The service. The location. The staff and owners were very helpful.
The hotel is in a safe location. It's near the MOSES MABHIDA STADIUM. Hosts are friendly and helpful. Serivce was good. It makes you feels like home....
Very comfortable and friendly place. Staff was very helpful in all matters and went out of it's way to offer help when needed. I recommend for anyone looking for a clean, affordable and nice place.
I felt a sense of security and the atmosphere was relxing
I had a fabulous one night stay in idyllic surroundings. The Koi carp pond in the centre of the beautiful terraced garden was an added bonus. The owners could not have made me feel more welcome. Nothing was too much trouble. They even let me borrow their 'phone - for a very important 45 minute incoming call. Spotless en suite accommodation with excellent breakfast. I will happily stay here again and recommend this place to ALL my friends.
Good food Good Host/hostess Clean room None
Safe and secure, clean, well priced, well located. Liked everything.
Quality of towels The fitted sheet on the bed did not fit
A conference center that does not have internet facility that works? Never heard off. This place is definitely not suited for the business traveler. The people that were temporaily in charge did not have any clue about running this place. Prices were quoted without VAT and thus upon arrival the invoice is 14% higher. If correct price was stated in the first place and it would have been mentionned that there was no internet, then I would never had stayed in this place and wouldn't have had such an annoying time. Not fair price compared to what you get, not recommendable.
Friendlieness & Openess towards the Client.
Fantastic service from the owners Heather & Bob-nothing is too much trouble for them to organise. Very comfortable room with great touches like a chimenea on each terrace with a bag of coals. Beautiful gardens and pool, and a great little bar/seating area which makes for sociable evenings.
The staff were lovely and extremely helpful. The only thing we didn't like with regards to the rooms was in the shower, the floor had a plastic meshing which was incredibly uncomfortable.
Comfort & hospitable staff & delicious breakfast
I stayed for one night at Honey Pot during the World Cup and really enjoyed my stay. The guest house is run by a couple originally from London. They do really make you feel at home and are great hosts. Umhlanga is 10 km or so from Durban - but it's near the sea and very close to a very big shopping mall.
Very friendly owners and staff. And a nice, welcoming setting.
We were not told where to find the tea/coffee making equipment
Very comfortable, good position (quiet but close to seafront and amenities) excellent breakfast, and nice pool area for relaxation. The owners were very friendly and helpful no