Guest reviews
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All Reviews
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Families
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Solo
Overall Rating
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9.0 "World class service."9.4 "94% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." 8.6 "86% thought theservice was very professional ." 9.6 "96% said theconcierge service was amazing ." 9.6 "96% werehappy with the shuttle service ." 8.9 "89% found therestaurant service to be one of the best ." 10.0 "Hotel security was great , thought 100%." -
8.8 "Location is great."9.0 "
City centre within easy reach , said 90%." 8.8 "88%liked the proximity to sightseeing ." 7.6 "Easily accessible by car , said 76%." 8.9 "89%liked the proximity to shopping ." 9.0 "90%enjoyed the restaurants & bars nearby ." 9.5 "Near to public transport , according to 95%." 10.0 "100%appreciated the closeness to the beach ." 8.0 "80% thought it waseasy to get to the train station ." -
7.6 "High value."10.0 "100% thought it was a
great value ." -
6.9 "Average cleanliness."7.0 "70% said
rooms were clean ." 6.0 "60% thought thecleanliness of the hotel was average ." -
6.5 "Sufficient wellness & sports facilities."5.4 "For only 54%, the
fitness area was satisfactory ." -
6.5 "Breakfast is mediocre."6.7 "
Breakfast prices were ok , according to 67%." -
6.1 "Bar is ok."
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5.8 "Rooms are ok."7.0 "70% said
rooms were clean ." -
5.8 "Internet is average."
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3.9 "Vibe wasn't good."2.0 "80%
criticized the unstylish hotel ." 4.3 "For 57%, thelobby entrance was sub-standard ."
Overall Rating
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9.2 "World class service."9.5 "95% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." 8.7 "87% thought theservice was very professional ." 9.4 "94% said theconcierge service was amazing ." -
8.6 "Location is great."9.0 "
City centre within easy reach , said 90%." 8.7 "87%liked the proximity to sightseeing ." 8.0 "Easily accessible by car , said 80%." 9.1 "91%liked the proximity to shopping ." 9.5 "Near to public transport , according to 95%." -
6.9 "Average value."
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6.8 "Average cleanliness."6.8 "Only 68% said
rooms were clean enough ." 6.2 "62% thought thecleanliness of the hotel was average ." -
6.3 "Sufficient wellness & sports facilities."
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6.1 "Internet is average."
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6.1 "Breakfast is mediocre."
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5.5 "Average amenities."
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4.7 "Not very comfortable."4.7 "53% said
rooms were small ." 2.7 "73% thought it wastoo noisy ." 1.0 "Air conditioning was criticized by 90%." -
3.8 "Vibe wasn't good."1.7 "83%
criticized the unstylish hotel ." 4.5 "For 55%, thelobby entrance was sub-standard ."
Overall Rating
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9.2 "World class service."9.5 "95% found the
staff to be very friendly ." -
8.9 "Location is great."9.1 "
City centre within easy reach , said 91%." 8.9 "89%liked the proximity to sightseeing ." -
6.9 "Average cleanliness."6.9 "Only 69% said
rooms were clean enough ." -
6.2 "Breakfast is mediocre."
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5.6 "Rooms are ok."5.4 "Only 54% said
rooms were big enough ." 6.9 "Only 69% saidrooms were clean enough ." -
5.3 "Average amenities."
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5.2 "Average comfort."5.4 "Only 54% said
rooms were big enough ." -
3.9 "Vibe wasn't good."1.8 "82%
criticized the unstylish hotel ."
Overall Rating
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9.0 "World class service."9.5 "95% found the
staff to be very friendly ." -
8.8 "Location is great."
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7.5 "High value."
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6.9 "Average cleanliness."
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6.3 "Breakfast is mediocre."
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6.1 "Average amenities."
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5.4 "Rooms are ok."
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5.0 "Average comfort."4.3 "57% said
rooms were small ." -
4.2 "Vibe wasn't good."2.4 "76%
criticized the unstylish hotel ."
Overall Rating
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8.6 "Location is great."
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8.5 "Great service."9.2 "92% found the
staff to be very friendly ." -
7.5 "High value."
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6.7 "Breakfast is mediocre."
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5.5 "Average comfort."5.1 "Only 51% said
rooms were big enough ." -
5.4 "Average amenities."
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5.3 "Rooms are ok."5.1 "Only 51% said
rooms were big enough ." -
3.8 "Vibe wasn't good."4.2 "For 58%, the
lobby entrance was sub-standard ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.8review from
Friendly and helpful staff, the location was ideal for the activities we had planned.
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10.0review from
The wow factor, the great price. The fitness center was dope. A great way to ring in the new year, well worth the drive and flight There wasn't,t anything we didn't,t like!
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10.0review from
Parking was free. Withing walking distance from tourist spots, yet close to other interesting sites outside downtown.
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9.7review from
Value: exceptional. For the price of a 'name brand' one bedroom, we got a 2 bedroom suite in a convenient location with nice amenities. Bonus for sky line views of the city from floor to ceiling windows. Location: great. Right across the water from the Granville public market. A couple minutes walk to the waterfront. 5 to 10 minute walk to some really nice restaurants. Unexpectedly good amenities: all day bike loan, hot tub on 9th floor, gym, gated garage, in unit washer dryer, keurig coffee machine in room, whirlpool in unit. Not 100% polished: our kitchen sink was stained brown near drain, night stands had backs that bulged out, there was a part of a wall in one of the bedrooms that looked like out had been repaired and primed, but not painted. I found these to be minor, cosmetic issues that didn't remotely detract from the extraordinary combination of features, location and value.
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10.0review from
Best price for location close to family living there. Enjoyed the wine-tasting in the lobby....Fun to meet others and the Night Manager?, a friendly kind of guy.
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7.7review from
Decent hotel. Great staff. How seedy the surrounding area is. Breakfast not included. Didn't looks as classy as the pictures but was ok.
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8.2review from
Roman/bathroom were very nice and clean Breakfast not included
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7.4review from
Great location, great price, roof top hot tub. Hotel has aged and needs some updating.
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7.7review from
Great location with many clubs/bars/restaurants walking distance by or a short cab ride away. Our room was very small and the double beds were more like a single. The staff was beyond friendly and helpful. Would likely stay agin. Definitely worth the price. We did have a weird stain on one of our blankets, and the size of the beds were a bit small.
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10.0review from
When we got there, we entered and were pleasantly surprised with a suite, 2 bed rooms, living room with dining table, kitchen, and a couple of bathrooms. We were only expecting 2 bedrooms. View was fantastic. The constant rain.
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7.7review from
The staff was very friendly. They went out of there way to help us with booking tours, answering questions, etc. The hotel does need updating. But the value for the price we paid was great.
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7.4review from
Close to everything in the downtown area. Was walking distance to just about everything which was nice since we didn't rent a car. Room was clean, comfortable and fairly large in my opinion. A plus was they have free use of some bikes to sign out. They are first come first served. No pool, just a large jacuzzi. The beds were listed as queen size, but seemed smaller. Not sure if sizes are different between Canada & U.S. Note the mattresses were extra firm, but surprisingly we found they were actually comfortable!
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8.0review from
Location Small elevators
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8.0review from
The room was hot and stuffy, but all I needed was bed to rest my head on located downtown, so it was good enough for me! Hot and stuffy room! No a/c
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3.7review from
Friendly staff Hotel was old, loud, not as advertised. Overpriced for how run down it was. Not a very good neighborhood.
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6.0review from
Clean. Breakfast was good for the price. Concierge was helpful. Kayak.com: description of bed double vs queen was not clear, Restaurant/ wine bar closed bc under construction and not stated on site. If i wasnt meeting up w family who had a car it would have been inconvenient to find meals. A/c in room was loud so drowned out the high traffic location of the hotel. Smaller room than anticipated-- crowded feeling. Housekeeping did not refresh room the day before i was scheduled to check out.
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9.7review from
The rooms were nice for the price. Very impressed for the money at the quality. There is a jacuzzi on the top floor. We were usually the only ones there. Friendly hotel staff were extremely helpful and friendly Parking garage for $10 a day. Close to most everything in downtown Vancouver. Hit the bars all within walking distance. The pillows were kind of uncomfortable. Room can get a little stuffy (but crack a window and it's perfect) Was sort of hard to find or an out of towner.
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7.4review from
location close to downtown. parking was cheap the beds were small and not very comfortable. There was a stain on the head rest above the bed it was gross
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6.6review from
Price for location
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5.6review from
The location is great; just a few blocks from Granville Island and a short drive from the city center of downtown. The beds were not very comfortable. We dropped something behind the bed and the carpet underneath looked like it had never been cleaned. There was dust in the corners of the carpet. The staff was not very helpful when it came to finding directions. There are condos above the balcony level which really hampered our attempt to enjoy it.
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7.3review from
Location was very good, downtown walking distance and granville ferries were close by. Air condition was noisy. Hot tub was warm tub!! water was not hot at all Carpets not very clean.
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7.3review from
Good Value Friendly Staff Small rooms OK Location
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8.8review from
Friendly and helpful staff, the location was ideal for the activities we had planned.
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10.0review from
The wow factor, the great price. The fitness center was dope. A great way to ring in the new year, well worth the drive and flight There wasn't,t anything we didn't,t like!
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10.0review from
Parking was free. Withing walking distance from tourist spots, yet close to other interesting sites outside downtown.
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9.7review from
Value: exceptional. For the price of a 'name brand' one bedroom, we got a 2 bedroom suite in a convenient location with nice amenities. Bonus for sky line views of the city from floor to ceiling windows. Location: great. Right across the water from the Granville public market. A couple minutes walk to the waterfront. 5 to 10 minute walk to some really nice restaurants. Unexpectedly good amenities: all day bike loan, hot tub on 9th floor, gym, gated garage, in unit washer dryer, keurig coffee machine in room, whirlpool in unit. Not 100% polished: our kitchen sink was stained brown near drain, night stands had backs that bulged out, there was a part of a wall in one of the bedrooms that looked like out had been repaired and primed, but not painted. I found these to be minor, cosmetic issues that didn't remotely detract from the extraordinary combination of features, location and value.
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10.0review from
Best price for location close to family living there. Enjoyed the wine-tasting in the lobby....Fun to meet others and the Night Manager?, a friendly kind of guy.
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8.2review from
Roman/bathroom were very nice and clean Breakfast not included
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10.0review from
When we got there, we entered and were pleasantly surprised with a suite, 2 bed rooms, living room with dining table, kitchen, and a couple of bathrooms. We were only expecting 2 bedrooms. View was fantastic. The constant rain.
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8.0review from
Location Small elevators
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8.0review from
The room was hot and stuffy, but all I needed was bed to rest my head on located downtown, so it was good enough for me! Hot and stuffy room! No a/c
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9.7review from
The rooms were nice for the price. Very impressed for the money at the quality. There is a jacuzzi on the top floor. We were usually the only ones there. Friendly hotel staff were extremely helpful and friendly Parking garage for $10 a day. Close to most everything in downtown Vancouver. Hit the bars all within walking distance. The pillows were kind of uncomfortable. Room can get a little stuffy (but crack a window and it's perfect) Was sort of hard to find or an out of towner.
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7.7review from
Decent hotel. Great staff. How seedy the surrounding area is. Breakfast not included. Didn't looks as classy as the pictures but was ok.
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7.4review from
Great location, great price, roof top hot tub. Hotel has aged and needs some updating.
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7.7review from
Great location with many clubs/bars/restaurants walking distance by or a short cab ride away. Our room was very small and the double beds were more like a single. The staff was beyond friendly and helpful. Would likely stay agin. Definitely worth the price. We did have a weird stain on one of our blankets, and the size of the beds were a bit small.
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7.7review from
The staff was very friendly. They went out of there way to help us with booking tours, answering questions, etc. The hotel does need updating. But the value for the price we paid was great.
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7.4review from
Close to everything in the downtown area. Was walking distance to just about everything which was nice since we didn't rent a car. Room was clean, comfortable and fairly large in my opinion. A plus was they have free use of some bikes to sign out. They are first come first served. No pool, just a large jacuzzi. The beds were listed as queen size, but seemed smaller. Not sure if sizes are different between Canada & U.S. Note the mattresses were extra firm, but surprisingly we found they were actually comfortable!
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7.4review from
location close to downtown. parking was cheap the beds were small and not very comfortable. There was a stain on the head rest above the bed it was gross
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6.6review from
Price for location
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7.3review from
Location was very good, downtown walking distance and granville ferries were close by. Air condition was noisy. Hot tub was warm tub!! water was not hot at all Carpets not very clean.
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7.3review from
Good Value Friendly Staff Small rooms OK Location
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3.7review from
Friendly staff Hotel was old, loud, not as advertised. Overpriced for how run down it was. Not a very good neighborhood.
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6.0review from
Clean. Breakfast was good for the price. Concierge was helpful. Kayak.com: description of bed double vs queen was not clear, Restaurant/ wine bar closed bc under construction and not stated on site. If i wasnt meeting up w family who had a car it would have been inconvenient to find meals. A/c in room was loud so drowned out the high traffic location of the hotel. Smaller room than anticipated-- crowded feeling. Housekeeping did not refresh room the day before i was scheduled to check out.
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5.6review from
The location is great; just a few blocks from Granville Island and a short drive from the city center of downtown. The beds were not very comfortable. We dropped something behind the bed and the carpet underneath looked like it had never been cleaned. There was dust in the corners of the carpet. The staff was not very helpful when it came to finding directions. There are condos above the balcony level which really hampered our attempt to enjoy it.
