Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.7 "Excellent value."
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9.7 "Terrific location."9.6 "
Great parking , according to 96%." 9.6 "City centre within easy reach , said 96%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100% thoughtparking was inexpensive ." -
9.2 "World class service."9.2 "92% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." -
9.2 "Internet works perfectly."8.8 "88% said the
wifi quality was great ." -
7.3 "High comfort."8.1 "81% said the
beds were comfortable ." -
6.5 "Breakfast is mediocre."
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6.3 "Rooms are ok."6.4 "Only 64% thought the
furniture was functional ."
Overall Rating
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9.7 "Terrific location."9.6 "
Great parking , according to 96%." 10.0 "100% thoughtparking was inexpensive ." -
9.6 "Excellent value."
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9.1 "World class service."9.1 "91% found the
staff to be very friendly ." 9.2 "92% said thereception staff was great ." -
6.6 "Breakfast is mediocre."
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5.9 "Rooms are ok."6.8 "Only 68% said
rooms were big enough ."
Overall Rating
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9.7 "Terrific location."9.6 "
Great parking , according to 96%." 10.0 "100% thoughtparking was inexpensive ." -
9.7 "Excellent value."
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9.4 "World class service."9.3 "93% found the
staff to be very friendly ." -
7.5 "High comfort."8.0 "80% thought
rooms were spacious ." -
6.6 "Rooms are ok."
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6.4 "Breakfast is mediocre."
Overall Rating
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9.5 "Terrific location."
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9.4 "World class service."9.3 "93% found the
staff to be very friendly ." -
6.8 "Average comfort."
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6.7 "Breakfast is mediocre."
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6.1 "Rooms are ok."
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5.8 "Average amenities."5.9 "59% thought the
building was acceptable ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.7review from
Lovely location near to the Tsaravets castle but only a short walk from the town centre. Helpful, friendly reception staff - booked a table at a restaurant for me and ordered me a taxi to get there (as it was raining!). Room spacious and comfortable, with free wifi and a great view over the gorge. Excellent value. There was nothing I didn't like - apart from not being able to stay longer!
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8.0review from
Beautifully furnished modern, comfortable rooms. Excellent location by Tsarevets fortress in the old town of Veliko Turnovo. Very friendly and helpfull hotel staff.
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8.0review from
The location is second to none and the service was impecable. Thoroughly enjoyed my stay
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7.7review from
it was excellent. I was particulalry impressed by the lady on the front desk (sorry didnt know her name). Nothing was a problem for her.She was helpful, enthusiastic and proactive as demonstrated by her assistance in returning a key to my previous hotel. A real asset No, it was fine
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7.0review from
Located in the centre of Tarnovo and within 2-min walk to the Tsarevets fortress. Nice rooms. Friendly English speaking staff. Good breakfast selection. 1. The smoke from the hotel lobby and hotel rooms for smokers reaches the non-smoking rooms too. 2. The shower head in the bathroom was floppy and difficult to use in stationary position.
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6.7review from
Staff were very friendly and helpful and spoke good English and French.Wi-fi and use of pc available. 24hr concierge a bonus in such a small hotel. only 2 english language TV channels available though this seems the norm throughout Bulgaria..
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6.4review from
the view
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7.6review from
The hotel and staff were instantly warm, friendly and accommodating, it was going to be only one night, but I couldn't help extending the stay, very satisfied.
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7.7review from
Lovely location near to the Tsaravets castle but only a short walk from the town centre. Helpful, friendly reception staff - booked a table at a restaurant for me and ordered me a taxi to get there (as it was raining!). Room spacious and comfortable, with free wifi and a great view over the gorge. Excellent value. There was nothing I didn't like - apart from not being able to stay longer!
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7.7review from
it was excellent. I was particulalry impressed by the lady on the front desk (sorry didnt know her name). Nothing was a problem for her.She was helpful, enthusiastic and proactive as demonstrated by her assistance in returning a key to my previous hotel. A real asset No, it was fine
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7.0review from
Located in the centre of Tarnovo and within 2-min walk to the Tsarevets fortress. Nice rooms. Friendly English speaking staff. Good breakfast selection. 1. The smoke from the hotel lobby and hotel rooms for smokers reaches the non-smoking rooms too. 2. The shower head in the bathroom was floppy and difficult to use in stationary position.
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6.7review from
Staff were very friendly and helpful and spoke good English and French.Wi-fi and use of pc available. 24hr concierge a bonus in such a small hotel. only 2 english language TV channels available though this seems the norm throughout Bulgaria..
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7.6review from
The hotel and staff were instantly warm, friendly and accommodating, it was going to be only one night, but I couldn't help extending the stay, very satisfied.