Grand Hotel Velingrad

The hotel offers a diverse range of amenities, including a spa, indoor and outdoor pools, hot spring bath, beauty salon, bowling, and a fitness center.

You can check in anytime after 3:00 PM and check out anytime before 11:00 AM. Cancellation and prepayment policies vary by room type and provider.

The hotel provides a variety of dining options, including a restaurant, bar/lounge, coffee shop, and the possibility of having food delivered to your accommodation.

Some guests mentioned issues with the communication of restaurant staff and the availability of drinks menus. Additionally, there were comments about the lack of toys in the children's club and the limited TV channels.

The hotel's high season is in November, offering an ideal time to experience the amazing spa and wellness center, spacious rooms, and diverse dining options.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Many guests praised the spa facilities, particularly the variety of pools and the cleanliness of the spa area. Consider indulging in a spa treatment and making use of the different pools during your stay.

Some guests noted a lack of communication with the restaurant staff regarding the drinks menu and payment for drinks. It may be helpful to clarify these details upon arrival to avoid any misunderstandings.

Guests who stayed in deluxe rooms were impressed by the spaciousness and quality of the accommodations. If available, consider upgrading to a deluxe room for a more comfortable experience.

A few guests mentioned that certain areas, such as outdoor pools and specific floors, were under construction during their stay. It's advisable to inquire about any ongoing construction or renovation work before booking.

Families with children appreciated the indoor play area and outdoor play equipment. If traveling with kids, take advantage of these amenities to keep them entertained.

Some guests expressed dissatisfaction with smoking in common areas and on balconies, which affected the air quality in their rooms. If sensitive to smoke, it's important to consider this aspect before booking.

While most spa facilities were reported as clean and functional, a few guests encountered issues with certain amenities not working. It's advisable to check the status of all spa facilities upon arrival.

The hotel offers an airport shuttle service for a surcharge. If arriving by air, it may be convenient to arrange transportation through the hotel for a hassle-free journey.

Some guests mentioned the option to opt-out of daily room cleaning. If you prefer a more hands-on approach to room maintenance, inquire about this possibility during check-in.