Spa Hotel Infinity Park Velingrad

The hotel's spa offers a variety of saunas, Turkish hamam, salt room, and a range of pools, including indoor and outdoor pools with a view of the pine forest, underwater massage path, and a mineral water half olympic pool. The spa services are well-maintained and very clean, providing a relaxing and rejuvenating experience.

Guests have the option to upgrade their rooms for a more spacious and luxurious experience. For a reasonable additional fee, guests can enjoy a room double the size with a pleasant view of the ceiling crystal lights and a seating area outside.

The hotel offers tasty and varied food, with buffet dinner and breakfast featuring a wide range of choices. The a la carte menu is also diverse and the food is delicious, with desserts having a home-made taste. However, some guests have mentioned that the dinner options may not meet a 5-star standard.

The hotel offers a beautiful outdoor area with warm pools, a terrace/patio, and a grill, providing a serene and enjoyable environment for guests to relax and unwind.

The hotel has implemented various health and safety measures, including contactless check-in/check-out, face masks for guests, physical distancing rules, and the use of effective cleaning chemicals against coronavirus. Additionally, the guest accommodation is disinfected between stays, and all plates, cutlery, glasses, and other tableware are sanitized.

Consider upgrading to a room with a balcony on the first floor for a more pleasant view and a larger space, as some guests found the initial rooms to be small and not up to the five-star standard.

Be aware that smoking is pervasive throughout the hotel, including in restaurants and pools, which may affect the overall indoor air quality and comfort.

Take advantage of the varied and well-maintained spa services, including saunas, jacuzzies, and pools, as well as massage services, which received high praise from guests.

Opt for inclusive meal packages, as guests found the breakfast and dinner options to be exceptional, with a wide variety of choices and delicious food.

If sensitive to noise and smoke, consider inquiring about the room location to avoid potential disturbances from nearby areas such as the bar or smoking sections.

Be prepared for potential language barriers, as some staff members may have limited English proficiency, which could impact communication during the stay.

Take note of the spa and pool operating hours, as some guests were disappointed with the early closure times and suggested extending the hours for a more enjoyable experience.

If available, consider staying in a villa separate from the main hotel building, which offers spacious and well-equipped living spaces, ideal for families or longer stays.

Be aware that certain spa areas, such as the salt bath, may become crowded, potentially affecting the overall experience, especially during peak times.

Take advantage of the hotel's proximity to hiking trails and downtown restaurants, offering a perfect location for outdoor activities and dining options.