Marea Petit Palais

The location in front of the beach

High price Vs services

We got there room wasn’t ready. The girl at the front desk offered us a room upgrade because it wasn’t ready, so we took it not thinking anything of it , upgrades us to ocean view room. It’s 80 plus degrees in there so we make sure air conditioning was on , yup it was so i gave it 2 hours and it was still hot so i asked from desk . I didn’t want to stay here if it was never going to cool down . And are room was dirty feeling nothing about it felt clean floors had stains , bed looked like someone laid in it. I asked if there was another room they can switch us to but they said there fully booked, so I’m assuming someone booked this room complained cause it was to hot (which it was ) and asked for change so they gave them our original room which I’m sure was cooler because it wasn’t ocean view therefore it wasn’t front of the hotel big glass window the sun was shining in and warming up all day. So when we asked to switch back to original it was already taken probably by those who originally booked . They offered no solution to this and the manger i spoke to over the phone is so rude and doesn’t care for your comfort he just wants your money! Stay away from this place !

Everything

The location was great and the hotel was right on the beach. With the bus you are with 5 minutes in Lido centrum.

The AC of our room did not work. The room was really hot and we suffered from this. We complaint from the moment we checked in. The hotel send someone to fix it, but nothing helped. The second day of complaining again they told us that whenever temperatures reach about 30 degrees Celsius in Lido and their hotel is fully booked, their AC’s can not run at 100% capacity. This is really ridiculous. The walls in the room and windows are not sound proof. At night we could here everyone passing on the street and even our neighbors above us. I would NEVER recommend this hotel ever, I can’t understand how this hotel has been rated 4 stars. I would not even give them 2 stars as rating.