Guest Reviews
Overall Rating
7.8
Good
Based on 2,755 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.3
Food
7.2
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Virgin Australia traveller reviews
Pros
"Service was good food good."
(in 22 reviews)
"The comfortable seats and refreshments."
(in 15 reviews)
"Flight crew as always was great."
(in 33 reviews)
Cons
"No meal included in international flight."
(in 4 reviews)
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
leg room
international flight
business class
food was good
flight entertainment
comfortable flight
great service
flight crew
good flight
coffee or tea
friendly crew
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2.0
Cons: Missed my flight due to lost luggage
review from
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10.0
Pros: Quick flight and great food
review from
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6.0
Very partial and favouritism towards Virgin employees.
Pros: Overall good in flight service.
Cons: Lot of virgin employees got special treatment. Too many Virgin employees traveling. One Virgin employee was granted access to entire row of seats.
review from
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10.0
Great flight. Ran a little late.
Pros: Seats, entertainment, meals.
Cons: Late out of the gate. Missed connecting flight.
review from
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7.0
Morning trip to POM
Pros: Not that crowded for a Monday morning flight.
Cons: Didn't have enough landing cards.
review from
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9.6
Cons: Paying trolleys should have been free in the airport
review from
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6.0
Cons: Had to upgrade (paid) to economy-x to get better service, which was beyond worse in economy, over all it was okay
review from
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3.3
Virgin Australia fails on economy
Pros: Nothing I liked about virgin Australia airlines
Cons: Delay - The flight got delayed by an hour, no one knows why? the screen at the boarding area show on time despite online flight stats say dealyed Boarding - We were in economy and no one cares to smile, assistance is too far to think Food - Only two meals, one when we were asleep around 1am - 2am LA Time. After 12 hours into the trip breakfast was served, announcement was omelette, ham & cheese or French toast, but when they came to the seat, they had only omelette. Crew - One of the worst crew, they chat for hours together but no help to economy customer, no smile, no coffee, no snacks in long haul flight, wish had them on camera but didn't want to invade privacy of others, they offer rotten fruits if one asks for snack
review from
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8.0
Pros: Good flight, punctual, comfortable.
Cons: Even though I supplied my frequent flyer number when booking, it was not linked to my booking. That means a whole lot of time chasing up getting my flight added to my frequent flyer account. The Virgin website is at times frustrating and non-functional especially in regards to the link between it and the Velocity frequent flyer programme.
review from
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10.0
REally good!
Pros: The service on board was excellent and the flight atendants really nice
review from
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9.2
Pros: All good.
review from
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10.0
Virgin A380 is great
Pros: Can't complain at all with Virgin's A380
review from
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10.0
Pros: Quick flight and great food
review from
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10.0
Great flight. Ran a little late.
Pros: Seats, entertainment, meals.
Cons: Late out of the gate. Missed connecting flight.
review from
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9.6
Cons: Paying trolleys should have been free in the airport
review from
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10.0
REally good!
Pros: The service on board was excellent and the flight atendants really nice
review from
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9.2
Pros: All good.
review from
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10.0
Virgin A380 is great
Pros: Can't complain at all with Virgin's A380
review from
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7.0
Morning trip to POM
Pros: Not that crowded for a Monday morning flight.
Cons: Didn't have enough landing cards.
review from
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8.0
Pros: Good flight, punctual, comfortable.
Cons: Even though I supplied my frequent flyer number when booking, it was not linked to my booking. That means a whole lot of time chasing up getting my flight added to my frequent flyer account. The Virgin website is at times frustrating and non-functional especially in regards to the link between it and the Velocity frequent flyer programme.
review from
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2.0
Cons: Missed my flight due to lost luggage
review from
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6.0
Very partial and favouritism towards Virgin employees.
Pros: Overall good in flight service.
Cons: Lot of virgin employees got special treatment. Too many Virgin employees traveling. One Virgin employee was granted access to entire row of seats.
review from
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6.0
Cons: Had to upgrade (paid) to economy-x to get better service, which was beyond worse in economy, over all it was okay
review from
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3.3
Virgin Australia fails on economy
Pros: Nothing I liked about virgin Australia airlines
Cons: Delay - The flight got delayed by an hour, no one knows why? the screen at the boarding area show on time despite online flight stats say dealyed Boarding - We were in economy and no one cares to smile, assistance is too far to think Food - Only two meals, one when we were asleep around 1am - 2am LA Time. After 12 hours into the trip breakfast was served, announcement was omelette, ham & cheese or French toast, but when they came to the seat, they had only omelette. Crew - One of the worst crew, they chat for hours together but no help to economy customer, no smile, no coffee, no snacks in long haul flight, wish had them on camera but didn't want to invade privacy of others, they offer rotten fruits if one asks for snack
review from
Flight Status
Virgin Australia Route Map
Top flight routes
Top Airports served by Virgin Australia
- Singapore Changi Airport (SIN)
- Los Angeles Airport (LAX)
- Sydney Kingsford Smith Airport (SYD)
- Melbourne & other airports Airport (MEL)
- Brisbane Airport (BNE)
- Abu Dhabi Intl Airport (AUH)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Perth Airport (PER)
- Adelaide Airport (ADL)
- Auckland Intl Airport (AKL)
- Canberra Airport (CBR)
- Coolangatta Gold Coast Airport (OOL)
- Salt Lake City Airport (SLC)
- Detroit Metropolitan Wayne County Airport (DTW)
- Miami Airport (MIA)
Virgin Australia contact information
- VA IATA Code
- +1 855 253 8021 Call
- virginaustralia.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
