Guest Reviews
Overall Rating
7.8
Good
Based on 1,868 reviews
Overall
8.1
Boarding
8.2
Comfort
7.9
Crew
8.4
Entertainment
7.4
Food
7.2
Skip to main content
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
-
10.0
Pros: Excellent legroom in economy - seemed to be more than the 32" stated. Also, the seat was comfortable and the food was excellent on this long flight (MEL-LAX). Overall, a better experience than any US carrier we've flown.
review from
-
10.0
Pros: For it to be a long flight i was happy with the services. the Crew was very nice and helpful. Happy with the services.
review from
-
6.0
Pros: Entertainment system on the back of the seat
Cons: crew was inattentive. Asked for things and was told to wait until service which was over an hour away on two occasions.. Crew did not listen to questions. asked for more water handed the cup to the stewardess and they took it and never returned.
review from
-
6.8
Pros: The orange juice. Good crew.
Cons: Magazine pocket had rubbish in it. The oat slice is too sticky even though it has a great taste.
review from
-
6.8
Pros: Good cup of tea. Good crew.
Cons: the double biscuit is difficult to eat because it is too thick. It is quite tasty. However something savoury would be better e.g. cheese and jatz.
review from
-
6.0
Pros: I liked your crew,as I am a wheel chair passenger,so they did a good job.
Cons: As I a pure vegetarian,the food was not all good.
review from
-
10.0
Great Service!!
Pros: Flight attendants were very friendly and helpful.
review from
-
10.0
Long
Pros: Service was good food good
Cons: Need to be able to stretch legs and move around more
review from
-
4.3
Pros: Free booze. That was literally the only redeeming quality of this 30+ hour trip.
Cons: I didn't like that the plane I flew on (Delta) was different than the company I booked with (Virgin Air). The 15 hour Delta flight was extremely uncomfortable with little leg room (I'm only 5' 3") and no outlets to charge devices. Additionally, my virgin air flight from Perth to Sydney that ran from 12 am to 6 am had no blankets or pillows. I was freezing cold. The stranger next to me saw me trying to wrap my jumper around my feet to keep them warm and offered me his wool jacket to stay warm. Wifi would have also been nice... no wifi.
review from
-
10.0
Lost bags, but delivered the next day
Pros: They found the bags and delivered it the next day right on my doorstep.
Cons: No one manning the baggage claim counter at Sydney airport. Almost missed my next flight due to waiting to file a claim.
review from
-
5.0
Pros: Courteous, friendly staff.
review from
-
10.0
Give Ms. Gray a raise!
Pros: One of the crew members, Jodee Gray, assisted me when I was feeling faint (to the point of requiring supplemental oxygen while over the middle of the Pacific). I am a healthcare provider myself and she knew exactly how to handle the situation properly and professionally. I can't say how grateful I am to Ms. Gray. She really does deserve some kind of commendation for her excellence and kindness.
review from
-
10.0
Pros: Excellent legroom in economy - seemed to be more than the 32" stated. Also, the seat was comfortable and the food was excellent on this long flight (MEL-LAX). Overall, a better experience than any US carrier we've flown.
review from
-
10.0
Pros: For it to be a long flight i was happy with the services. the Crew was very nice and helpful. Happy with the services.
review from
-
10.0
Great Service!!
Pros: Flight attendants were very friendly and helpful.
review from
-
10.0
Long
Pros: Service was good food good
Cons: Need to be able to stretch legs and move around more
review from
-
10.0
Lost bags, but delivered the next day
Pros: They found the bags and delivered it the next day right on my doorstep.
Cons: No one manning the baggage claim counter at Sydney airport. Almost missed my next flight due to waiting to file a claim.
review from
-
10.0
Give Ms. Gray a raise!
Pros: One of the crew members, Jodee Gray, assisted me when I was feeling faint (to the point of requiring supplemental oxygen while over the middle of the Pacific). I am a healthcare provider myself and she knew exactly how to handle the situation properly and professionally. I can't say how grateful I am to Ms. Gray. She really does deserve some kind of commendation for her excellence and kindness.
review from
-
6.8
Pros: The orange juice. Good crew.
Cons: Magazine pocket had rubbish in it. The oat slice is too sticky even though it has a great taste.
review from
-
6.8
Pros: Good cup of tea. Good crew.
Cons: the double biscuit is difficult to eat because it is too thick. It is quite tasty. However something savoury would be better e.g. cheese and jatz.
review from
-
6.0
Pros: Entertainment system on the back of the seat
Cons: crew was inattentive. Asked for things and was told to wait until service which was over an hour away on two occasions.. Crew did not listen to questions. asked for more water handed the cup to the stewardess and they took it and never returned.
review from
-
6.0
Pros: I liked your crew,as I am a wheel chair passenger,so they did a good job.
Cons: As I a pure vegetarian,the food was not all good.
review from
-
4.3
Pros: Free booze. That was literally the only redeeming quality of this 30+ hour trip.
Cons: I didn't like that the plane I flew on (Delta) was different than the company I booked with (Virgin Air). The 15 hour Delta flight was extremely uncomfortable with little leg room (I'm only 5' 3") and no outlets to charge devices. Additionally, my virgin air flight from Perth to Sydney that ran from 12 am to 6 am had no blankets or pillows. I was freezing cold. The stranger next to me saw me trying to wrap my jumper around my feet to keep them warm and offered me his wool jacket to stay warm. Wifi would have also been nice... no wifi.
review from
-
5.0
Pros: Courteous, friendly staff.
review from
Flight Status
Virgin Australia Route Map
Popular Flight Routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
2972
Bundaberg
BDB
Brisbane
BNE
2973
Brisbane
BNE
Bundaberg
BDB
1235
Brisbane
BNE
Rockhampton
ROK
1238
Rockhampton
ROK
Brisbane
BNE
1294
Cairns
CNS
Melbourne
MEL
1594
Newcastle
NTL
Melbourne
MEL
1446
Bilinga
OOL
Adelaide
ADL
1447
Adelaide
ADL
Bilinga
OOL
2981
Brisbane
BNE
Port Macquarie
PQQ
532
Bilinga
OOL
Sydney
SYD
1153
Sydney
SYD
Tamworth
TMW
1154
Tamworth
TMW
Sydney
SYD
2980
Port Macquarie
PQQ
Brisbane
BNE
2904
Gladstone
GLT
Brisbane
BNE
1263
Brisbane
BNE
Emerald
EMD
1274
Mount Isa
ISA
Brisbane
BNE
2503
Perth
PER
Onslow
ONS
1791
Perth
PER
Geraldton
GET
259
Melbourne
MEL
Canberra
CBR
1174
Sydney
SYD
Albury
ABX
1187
Sydney
SYD
Port Macquarie
PQQ
1638
Kununurra
KNX
Perth
PER
2911
Brisbane
BNE
Gladstone
GLT
1192
Port Macquarie
PQQ
Sydney
SYD
580
Adelaide
ADL
Canberra
CBR
1226
Brisbane
BNE
Canberra
CBR
1851
Perth
PER
Kalgoorlie
KGI
1790
Geraldton
GET
Perth
PER
491
Brisbane
BNE
Cloncurry
CNJ
491
Cloncurry
CNJ
Mount Isa
ISA
1332
Melbourne
MEL
Hobart
HBA
494
Cloncurry
CNJ
Brisbane
BNE
1916
Cocos Islands
CCK
Perth
PER
2542
Onslow
ONS
Perth
PER
1909
Perth
PER
Christmas Island
XCH
1881
Perth
PER
Newman
ZNE
1918
Christmas Island
XCH
Cocos Islands
CCK
61
Auckland
AKL
Nuku'alofa
TBU
264
Canberra
CBR
Melbourne
MEL
412
Sydney
SYD
Adelaide
ADL
932
Brisbane
BNE
Sydney
SYD
867
Melbourne
MEL
Sydney
SYD
1273
Brisbane
BNE
Mount Isa
ISA
479
Sydney
SYD
Marcoola
MCY
482
Marcoola
MCY
Sydney
SYD
716
Perth
PER
Adelaide
ADL
1536
Sydney
SYD
Hobart
HBA
1533
Hobart
HBA
Sydney
SYD
333
Melbourne
MEL
Brisbane
BNE
1106
Brisbane
BNE
Newcastle
NTL
1266
Emerald
EMD
Brisbane
BNE
556
Perth
PER
Sydney
SYD
1163
Sydney
SYD
Coffs Harbour
CFS
1313
Hobart
HBA
Melbourne
MEL
1696
Bilinga
OOL
Canberra
CBR
725
Melbourne
MEL
Bilinga
OOL
1637
Perth
PER
Kununurra
KNX
812
Sydney
SYD
Melbourne
MEL
1175
Albury
ABX
Sydney
SYD
236
Adelaide
ADL
Melbourne
MEL
401
Adelaide
ADL
Sydney
SYD
1628
Yulara
AYQ
Sydney
SYD
342
Brisbane
BNE
Melbourne
MEL
175
Brisbane
BNE
Nadi
NAN
647
Canberra
CBR
Sydney
SYD
36
Denpasar (Bali)
DPS
Sydney
SYD
1508
Marcoola
MCY
Melbourne
MEL
1378
Melbourne
MEL
Launceston
LST
1593
Melbourne
MEL
Newcastle
NTL
616
Mackay
MKY
Brisbane
BNE
184
Nadi
NAN
Melbourne
MEL
180
Nadi
NAN
Sydney
SYD
734
Bilinga
OOL
Melbourne
MEL
142
Sydney
SYD
Auckland
AKL
1627
Sydney
SYD
Yulara
AYQ
672
Sydney
SYD
Canberra
CBR
1351
Sydney
SYD
Darwin
DRW
181
Sydney
SYD
Nadi
NAN
527
Sydney
SYD
Bilinga
OOL
449
Brisbane
BNE
Darwin
DRW
Top Airports served by Virgin Australia
- Singapore Changi Airport (SIN)
- Los Angeles Airport (LAX)
- Auckland Intl Airport (AKL)
- Sydney Kingsford Smith Airport (SYD)
- Melbourne Airport (MEL)
- Brisbane Airport (BNE)
- Wellington Airport (WLG)
- Christchurch Airport (CHC)
- Abu Dhabi Intl Airport (AUH)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Perth Airport (PER)
- Nelson Airport (NSN)
- Adelaide Airport (ADL)
- Canberra Airport (CBR)
- Bilinga Gold Coast Airport (OOL)
- Salt Lake City Airport (SLC)
- Napier Hawkes Bay Airport (NPE)
- Palmerston North Airport (PMR)
- Queenstown Intl Airport (ZQN)
- Tauranga Airport (TRG)
- Detroit Metro Airport (DTW)
- Dunedin Airport (DUD)
- Miami Airport (MIA)
- San Francisco Airport (SFO)
- New Plymouth Airport (NPL)
- Denver International Airport (DEN)
- Kuala Lumpur Intl Airport (KUL)
- Hamilton Airport (HLZ)
- Honolulu Airport (HNL)
- Cairns Airport (CNS)
- Indianapolis Airport (IND)
- Blenheim Airport (BHE)
- Las Vegas McCarran Airport (LAS)
- Seattle/Tacoma Intl Airport (SEA)
- Houston George Bush Intcntl Airport (IAH)
- Jakarta Soekarno-Hatta Intl Airport (CGK)
- Rotorua Airport (ROT)
- Hong Kong Intl Airport (HKG)
- Columbus Airport (CMH)
- New York John F Kennedy Intl Airport (JFK)
- Hobart Airport (HBA)
- Cancun Airport (CUN)
- Invercargill Airport (IVC)
- New York LaGuardia Airport (LGA)
- Minneapolis St Paul Airport (MSP)
- London Heathrow Airport (LHR)
- San Jose Airport (SJC)
- Gisborne Airport (GIS)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Denpasar (Bali) Bali Ngurah Rai Airport (DPS)
- Rome Fiumicino Airport (FCO)
- Townsville Airport (TSV)
- Darwin Airport (DRW)
- Mexico City Benito Juarez Airport (MEX)
- Kuwait City Airport (KWI)
- Phuket City Airport (HKT)
- San Diego Airport (SAN)
- Sacramento Intl Airport (SMF)
- Shanghai Pu Dong Airport (PVG)
- Phoenix Sky Harbor Intl Airport (PHX)
- Portland Airport (PDX)
- George Town Penang International Airport (PEN)
- Rockhampton Airport (ROK)
- Mackay Airport (MKY)
- Cairo Airport (CAI)
- Seoul Incheon Intl Airport Airport (ICN)
- Manama Bahrain Intl Airport (BAH)
- Frankfurt am Main Airport (FRA)
- Kerikeri Airport (KKE)
- Launceston Airport (LST)
- Oakland Airport (OAK)
- Whangarei Airport (WRE)
- Dallas/Ft Worth & other airports Airport (DFW)
- Newcastle Williamtown Airport (NTL)
- Marcoola Sunshine Coast Airport (MCY)
- Beijing Capital Airport (PEK)
- Tokyo Haneda Airport (HND)
- Muscat Seeb Airport (MCT)
- Boston Logan International Airport (BOS)
- Paris Charles de Gaulle Airport (CDG)
Virgin Australia contact information
- VA IATA Code
- +1 855 253 8021 Call
- virginaustralia.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.