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closeness to highway, many english speaking channels heating did not work in room, it was cold at night, smell from the bathroom, internet was cut off, it should be a 3 star hotel not 4 star, tv is very small
Great place. My stay was amazing!
Friendly, polite and helpful staff, cleanliness, service was quite fast and efficient, meals were big portion and tasty, wi-fi access is a huge advantage, lovely town and area. Air conditioning is not really controllable, even tough we tried to set the temperature, it was not really adjusting, then later on in the evening it cooled down too much...
Nice rooms, nice restaurant in the breakfast room was many flys. Not confortable to eat.
Good location, if one goes by car. Clean, helpful staff.
beautiful room, good breakfest
Good localisation for a stop on a longer car journey. Everything was ok.
Restaurant & Atmosphere
Equipment of rooms start to be old. Service at the restaurant is slow.I would clasify this hotel as 3 stars not 4.
The hotel workers where kind and efficient , the hotel location near the highway is good to travel away quickly
WiFi Internet access from the room (even though it wasn't free it was pretty cheap) Location is very convenient
Ideal stay for a visit to the city center. The staff was fantastic.
Good location in the center of city Ljubljana, nice view from the room. Willignes of the staff at the reception could be better.
Wide range of options for breakfast and convenient/central location Rooms were a little dated.
Staff had a good hospitality and support. They tried to find local taxi for my cave viiting.
Great location and retains its charm. Excellent breakfast. Very good restaurant.
Very convenient location for the Old Town. A bit pricey. Quite a small room for the price.
good quality service
Friendly staff. Small room.
location closed restoran
The deluxe room was a nice size with modern facilities and amenities. The hotel's restaurant was wonderful. The location of the hotel was superb - walking distances to the top sites and restaurants.
location, city canter
Location is great. Staff was helpful. Too small. No place to even set you case in bathroom. No soap tray.i n shower. They charge extra for AC. It felt more like a youth hostel rather than a fairly expensive hotel.
The rooms were enormous and newly renovated. There was AC and good wifi. Most of all the location is amazing, within walking distance of all of Ljubljana's main attractions. You have to walk a bit from the parking (7 or 8 minutes) with your luggage. The included breakfast was just alright.
I liked a lot the hotel location in the very center of the city. The room was rather small but very clean.
1.The location is very good. 2.The breakfast is excellent. 3.The staff is very helpfull.
Everything is new and advanced there. I especially like the library on the ground floor!
close to city centre
The room was clean and tidy There was a feeling of hospitality at reception. I could not use a bath tub in the room.
Reception was fast, proffesional. Parking gargae below hotel (but blocked by parking cars outside) Bed, bathroom is all of cheap material. Hotel needs in general large renovation to bring hotel to level it pretents to be. Not that it is bad hotel but against price not good.
Nice hotel, no problems.
Friendly people, nice food, lots to see A bit noisy at times with the building work at about 7.00 in the morning, but otherwise all good.
Good location. Friendly staff. Modern up to date decoration and very clean rooms
Location is excellent. Room is clean and comfortable (although not big).
Attention to detail, although there was building work every effort was made to keep disruption to a minimum early start by the builders but I guess they have to do their job so no complaint really.
Plenty of Wifi connectivinty, large rooms, helpful staff, great breakfast .... convenient to transport around the area Lack of restaurant open on arrival mid-evening, electronics / light switching system too complex for a hotel.
Very good offer for the reasonable price. Well equipped and furnished. Very clean. Staff very friendly and helpfull. Free fast Internet access. Distant from the center of Ljubljana but shuttle available.
The staff, facilities, service, and location were all excellent. The breakfast buffet was great. Dinner in the restaurant was first rate.
The staff... everyone made you feel at home.
Location close to city centre, train and bus stations.
Very good welnes if you know that is 4 star hotel I do not like very expencive garage.
Good sized room - very helpful staff No Gym and Buddhist idols in the Wellness Centre - also wireless internet not working
The rooms are really beautiful, perfectly designed and equipped. Internet access is available for free. For entering and exiting the garage you have to drive around the block which is quite far although the garage is under the hotel.
Without Casino I will never ever return in this hotel. It was 10 years that I was going there for gambling. Casino now is closed !!!!! Very bad surprise...
Very nice room and good breakfast
Good hotel, with probably the best breakfast buffet I've seen in a hotel in a long time. Comfortable rooms. Hotel is a ten minutes cab ride from downtown. Hotel arranges this, 5€ flat rate, so it wasn't much of an issue.
Friendly staff. Beautiful hotel. Delicious breakfast. Easy access to motorway. About 5km from city centre. Air conditioning works poorly.
walking distance to old town very small bathroom,toilet,shower area
this is an average 4 star hotel (not a 5 star as they say...) when I arrived, the TV was not working properly. After I anounced it at the reception, it was fixed but only the second day. The room temperature cannot be set individually (in my case I would have liked to set it a bit higher...), it is centrally controlled. The gym is very small, they shout not even say that they have a gym... I would rather rate this hotel as a 4 star, deffinitely not a 5 start hotel.
nothing special but I like it!
The location is good. Just a few blocks from the old town. Staff was very nice and helpful. Great room!
The buffet breakfast was amazing. Our hotel had an excellent view of the ljubljana castle and within walking distance to the preseren square and dragon bridge. The hotel was very clean and facilities were up to date. N/A
Always nice to be greeted by name as one approaches the front desk. We've been there before, and I guess it was easy to tell who we were. Nice touch. Always a bit of a challenge jockeying a car near the front door. Not well laid out.
We enjoyed the room and especially the breakfast. Best ever!
The location was walking distance to the castle and you could take a bus downtown to avoid the driving hassle. Parking was free and view of the sea from our balcony/room was awesome.
the room was fantastic.
Rooms are spacey with good decor and big TV. Bathroom is clean and large. Staff is helpful. Location is convenient, you can walk to city center in 10 minutes. Parking is not free, you have to pay another 17€ for parking. And it can only get 15 vehicles. You're lucky if you find a parking space.
The staff at the front desk were AMAZING. They were friendly and helpful introducing us to the city, map, and recommending restaurants. The room was beautiful and the pool was great! So glad we stayed here. The breakfast was spectacular! So much to choose from. We loved our stay.
We stayed at your hotel for 4 nights. The staff couldn't have been more friendly and accomidating! One of the bellmen even went out down the street to get a slice of pizza for us late at night when we came in after the resturants were closed! Everyone went out of their way to be helpful! It was an outstanding experience! I wish that a conversion plug from US to EU was available in suite for us to use.
The friendliness of the staff !!!! They should work on the quality of their Espresso coffee
Breafast and location Room size and features not worth the money
We LOVED the breakfast and location and view off of balcony. Our booking with "getaroom" didn't come through in time, and the staff seemed a bit unsure about the whole time, and we had to call getaroom and get it settled, rather than them. Also, the pool was broken.
Hotel is in an excellent location, and the rooms were comfortable and of a good standard. The buffet breakfast was great.
Lovely staff, great facilities, no hidden charges. Lovely resteraunts (plural!). Unbelievable location, 5-10 minutes walk from just about everything, 60 seconds from the main area, Preseren Square, and 1 minute from the best resteraunts. Loved it. If there has to be something, I guess that we got a room at the back, so the view was more hotel rooms. Also, the Franciscan church rings the time throughout the night, could disturb light sleepers.
Very nice and friendly staff,excellent location.
The reception staff really go out of their way to make sure your stay is enjoyable. Their professionalism and, not least, their fluency in 4 or 5 languages was truly impressive. They were genuinely concerned that everything in the room was ok, super-efficient at organising transport and recommending restaurants etc.(Any traveller within 100 miles of Ljubljana should visit the Sokol retaurant) Nothing to fault
Location was ideal, within walking distance of the Triple Bridge. We came on a Friday evening and walked down to the Bridge. Awesome! Saturday there was a fair going on with lots of stuff to do. Hotel staff was gracious, helpful, polite, room was large and very clean, and comfortable. No complaints. No complaints!
Fantatic location. At the heart of the best part of city. Great, clean rooms. One of the best breakfast buffets of any hotel I've been to. Would not stay anywhere else if I was looking for a hotel. A receptionist at the best was a bit surely on arrival, the same receptionist the next day was incredibly helpful. Helped what would have left a slight bitter taste in the mouth about my stay.
Superb location and loved the belle epoch character of the hotel - would definitely recommend! Staff was very friendly and helpful.
Location was ideal. Staff was extremely pleasant and helpful. Hotel decor and furnishing are very outdated. Would recommend the Hotel Lev for a few dollars more.
Nice staff. Hotel located in the downtown. Parking have to be paid extra (19€ per day). Room + parking quiet expensive.
Nice location as very near to train station and old city. Almost i n center of both - 5 min walk each side. Only issue was that I was given twin bed rather than double which I had requested. Good thing that beds had castors so could push. Nice breakfast with hugh choices - typical European style. Street sign on road directing to hotel can be bit misleading (we took a round about).
Good location, nice breakfast, clean towels - and the bathrobe!
Friendly atmosphere, good location close to the city center, quiet rooms
The hotel was just OK, nothing special. The price was a little high for what they offered.
well I booked a room over the garni hotel, i had asked for twin beds exterior room , so they didnt have one room at the moment with all my needs, so I got an upgrade and sent to a hotel just next to it, wihich belong to the same chain, the grand union, so I cant say anything about the garnier, but i can say about the grand union, it is a really really good hotel, pool, sauna. big rooms, big bathroom, amazing breakfast, profesional staff, well everything, Nothing, the best 4 stars hotel i ever stayed, actually better then many 5 stars i ve stayed
Excellent location and amenities. Very friendly staff. The single room was spacious and very well equiped. Unfortunately there is no restaurant in the hotel (there is in fact one, but for breakfast only). It is not a problem until it snows heavily and you dare not go out for lunch or dinner.
A modern style place, not an antique charmer, but clean, correct and very central. Easy walk to center and easy driving out of the city. Staff very nice and helpful. Parking next door at 19 Euros/day in out and valet. Good breakfast.
The reception staff were very friendly. It was slightly surprising that at this price the hotel did not have any central heating and the cleaning staff were not really around. The internet connection failed and no support staff were available during the week-end...
Cleanless, amability of the staff, location venality (the spa center was close during my stay. they shoud announce me about that before booking, and/or propose a discount) Some installations, devices etc, didn't work proprely. However, after reclamation, the staff's reaction was very prompt
Interesting positioning between a boutique hotel and a business hotel. I was mostly impressed by the quality of the room in general, lap top computers and free access to internet in private rooms and excellent breakfast buffet!! The air conditioning system which takes a huge place in the room and makes some noise when it is on, is a problem that this relatively new hotel would need to fix.
Very comfort room, helpful staff, not so far from the center. Basically, I would recommend this hotel.
Nice large rooms, well equiped, some kind of a studio. Free WiFi in the room and even a notebook included. :-) Very clean and new. Noisi AIRCon
Everything, best hotel on a 14 days trip around europe, glad accor dont have hotels in slovenia. Very helpfull staff. Will return for sure
It is a practical hotel. Direct bus to the center of the city. Good breakfast. Good price. Free internet. Room facilities.
Very friendly and professional staff, clean room and great location
Very confortable room, very good location, friendly staff, brief everything was ok. I recommand this hotel to everybody who want to have a good stay in Ljubljana.
location, very nice rooms, huge balcony (8 floor) with great views to old town. good breakfast
staff approach, internet in the price, hotel as it is and good location in the city no
its just great
The rooms are spotless clean and there was free internet in the room which is very comfortable. The location is nearby the old city so no need for taxi drive etc. .. Can't say anything about the extra services or breakfast .. i had no time to enjoy it this time; maybe next time! I was in room 615 and the noise when the swimming pool was open was not really enjoyable
Easy internet connection
Very central location and good buffet breakfast Noisy air conditioner
Hotel location and, LAN internet service for free, swimming pool and sauna.
A very pleasant hotel but disappointing breakfast.
we attended a concert at the new stozice stadium. hotel mons is a about a 10 min drive away, all on the high way. the hotel was nice and clean. late check in and early check out (4:30am) was no problem. food at the self service restaurant was good. very large selection. mattresses were firm and good. rested very well and recommend this hotel. don't know how close to the city center though. careful with the address on the navigational system. entrance to the hotel is right turn that comes up quickly after a curve. our gps instructed us to keep on going straight...
Clean and comfortable rooms. Helpful staff. Interesting hotel design although a bit cold. Really poor restaurant and room-service. Some facilities not available (fitness reserved for "private clients").
Very helpful, friendly, competent staff; beautiful location (surrounded by forest)! 2 restaurants available (more up-scale, a la carte + self-servise, more affordable, with wide assortment of tasty dishes). Nothing. Everything was just perfect!
Interior decoration and overall architecture.
We arrived very late at night. The Front Desk Clerk was awesome! So very friendly and helpful!!!! I will stay here again! It was all great!
service from the staff, clean nothing in particular just was cold:)
Professional and friendly staff, especially the barkeeper "Bato" and the server "Marco". Too far away from downtown. If you do a day and night trip, it'll be 24 Euros in a cab all in all.
Gorgeous holiday, staff very helpful. Free Shuttle bus into and out of town
Excellent service from restaurant personell. Missing underground garage.
Location and accomodations were excellent. Not enough hot water during the afternoon. High usage time.
Hotel is very good in all respects, the staff is excellent, it is located in a very nice place. The hotel requires more attention in terms of engineering - there is still a problem with the hot water supply and the internet connection network needs a serious inspection. Hot water runs in "waves" - it is impossible to adjust it to your taste. Temperature of the water changes uncontrollably.
Location very convenient to the Metro. Staff was courteous and helpful. Limited restaurant options in the area.
There's free wifi in the hall and an hostel on the roof that makes rates even cheaper than they actually are! 3 stars clean hotel 5 minutes walk from the river, a perfect stay for a weekend.
Bathrooms were too small and shower stall was set up so that every time you took a shower the floor would get soaking wet. Not a smart choice in the way the bathroom was built.
Location, but I only stayed the one night just enough time to look around the town
The hotel has been revamped in the previous few years. Its location is great, re the station and centre of town. My room was clean and comfortable I liked everything
very close to centre of town excellent location would stay again breakfast a bit limiting coffee was not great
Only the location. Nicest employees, speak fluently (at least) on other language (english, spanish, french).
friendly staff Reception staff reserved an airport taxi for us, but we almost missed our plane because staff did not take into account the heavy rush hour traffic!
good location, close to city center small parking
Staff was very attencious and helpful. Surprisingly, they were even flexible, something rare in Europe nowadays. Definetly recomend, based on price/benefit ratio and on the spledid location. Bed is for short people only. I'm 1.90m tall (6 feet 2 inches) and had a hard time fitting my feet and head on the bed at the same time.
its central location and value for money I am on a wheat free diet and breakfast was difficult!!!