Guest reviews of The Charlecote Pheasant
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.8 "Terrific location."9.0 "
Great parking , according to 90%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "Easily accessible by car , said 100%." -
8.8 "Great service."9.2 "92% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." 9.4 "94% thought theservice was very professional ." -
7.6 "High comfort."9.0 "90% thought
rooms were spacious ." 8.8 "88% thought it waspleasantly quiet ." 10.0 "100% liked thebig bathroom ." -
6.9 "Breakfast is mediocre."5.7 "
Breakfast prices were ok , according to 57%." -
6.7 "Rooms are ok."6.0 "
Beds were acceptable for 60%." 5.7 "Only 57% saidrooms were clean enough ." 6.0 "Only 60% said therooms were modern ." -
6.4 "Average value."5.7 "
Breakfast prices were ok , according to 57%." -
5.8 "Average cleanliness."5.7 "Only 57% said
rooms were clean enough ." 6.7 "67% thought thecleanliness of the hotel was average ." -
5.5 "Food is average."
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3.3 "Internet is poor."1.8 "82% said the
wifi quality was bad ."
Overall Rating
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9.8 "Terrific location."9.1 "
Great parking , according to 91%." 10.0 "100%liked the proximity to sightseeing ." -
9.0 "World class service."9.2 "92% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." 9.3 "93% thought theservice was very professional ." -
6.8 "Breakfast is mediocre."
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6.7 "Rooms are ok."5.7 "
Beds were acceptable for 57%." 5.8 "Only 58% saidrooms were clean enough ." -
6.5 "Average value."
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5.9 "Average cleanliness."5.8 "Only 58% said
rooms were clean enough ." -
5.5 "Food is average."
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4.0 "Internet is poor."
Overall Rating
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9.8 "Terrific location."
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9.0 "World class service."9.3 "93% found the
staff to be very friendly ." -
7.9 "High comfort."
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6.9 "Average amenities."6.3 "63% thought the
building was acceptable ." -
6.9 "Breakfast is mediocre."
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6.5 "Rooms are ok."
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5.3 "Average cleanliness."
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5.2 "Food is average."
Overall Rating
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9.7 "Terrific location."8.9 "
Great parking , according to 89%." -
8.6 "Great service."9.1 "91% found the
staff to be very friendly ." -
7.7 "High comfort."9.0 "90% thought
rooms were spacious ." 8.7 "87% thought it waspleasantly quiet ." -
6.6 "Breakfast is mediocre."
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6.5 "Rooms are ok."6.1 "
Beds were acceptable for 61%." -
6.3 "Average value."
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5.9 "Food is average."
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5.9 "Average cleanliness."
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3.4 "Internet is poor."1.9 "81% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.0review from
Having stayed at this hotel twice before, when it was owned by the Folio group and very good, I recommended it to friends for a get-together. It has since changed hands, the standard has dropped, and I was embarassed by having recommended it. None of us would go there again.
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6.0review from
The rooms on the otherside of the car park now appear to have wifi access.
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6.0review from
Room was clean, warm and comfortable. Free WiFi - I appreciate this because so many hotels want to charge you for it. Breakfast, buffet full english was good. Dinner was tasty, not gourmet, but reasonbaly priced, with good service. Only thing that comes to mind is the poor selection of beers in the bar. No real beer, just lager and the dreaded Tetley's Smoothflow. Prices were inline with a pub.
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5.7review from
bar staff were a little lax in not seeing customers waiting
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5.3review from
Excellent Location. Bar & Restaurant service poor. Quality of breakfast food good, but buffet selection poor and individual items often not replaced
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6.4review from
friendly staff, clean comfortable rooms, nice luxury touches
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6.4review from
I would give the hotel a higher rating at least three and one half stars
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8.0review from
Nice, quiet, relaxing location with excellent facilities and very helpful staff.
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8.0review from
I stay in hotels around the country 3/4 nights a week and I was delighted to stumble across this hotel. The hotel is extremely comfortable with a high standard of fixtures, fittings and decor. A very spacious room, extremely clean, large tv and excellent bathroom. The food was of a high standard including a very impressive breakfast choice and all very well presented in a very comfortable restaurant. However, best of all was the high standard of customer care skills from everyone including the groundman . Very warm and welcoming staff. Absolutely nothing - an oasis of peace and calm in a busy world.
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4.4review from
No Lift !!!!!! and no shower curtain
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8.0review from
Nice, quiet, relaxing location with excellent facilities and very helpful staff.
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8.0review from
I stay in hotels around the country 3/4 nights a week and I was delighted to stumble across this hotel. The hotel is extremely comfortable with a high standard of fixtures, fittings and decor. A very spacious room, extremely clean, large tv and excellent bathroom. The food was of a high standard including a very impressive breakfast choice and all very well presented in a very comfortable restaurant. However, best of all was the high standard of customer care skills from everyone including the groundman . Very warm and welcoming staff. Absolutely nothing - an oasis of peace and calm in a busy world.
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3.0review from
Having stayed at this hotel twice before, when it was owned by the Folio group and very good, I recommended it to friends for a get-together. It has since changed hands, the standard has dropped, and I was embarassed by having recommended it. None of us would go there again.
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6.0review from
The rooms on the otherside of the car park now appear to have wifi access.
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6.0review from
Room was clean, warm and comfortable. Free WiFi - I appreciate this because so many hotels want to charge you for it. Breakfast, buffet full english was good. Dinner was tasty, not gourmet, but reasonbaly priced, with good service. Only thing that comes to mind is the poor selection of beers in the bar. No real beer, just lager and the dreaded Tetley's Smoothflow. Prices were inline with a pub.
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5.7review from
bar staff were a little lax in not seeing customers waiting
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5.3review from
Excellent Location. Bar & Restaurant service poor. Quality of breakfast food good, but buffet selection poor and individual items often not replaced
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6.4review from
friendly staff, clean comfortable rooms, nice luxury touches
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6.4review from
I would give the hotel a higher rating at least three and one half stars
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4.4review from
No Lift !!!!!! and no shower curtain
