Torrance Hotels

They bought an old garden apt complex and opened it as Marriott too soon. This is not yet Marriot. Not even close.

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Breakfast, main guest house Older than photos show, Room furniture is old and worn, AC didn't work in the first room we were put in, it sounded like the persons above us were going to fall thru the roof because of a weak floor

We have stayed there many times before. It was being totally being rentravated. Noise all the time. Not at all like ad presented it.

Location close to airport, breakfast included Rooms were average, lobby more like a budget hotel, mildew in shower. It took 2 phone calls and a 45 minute wait to get picked up by the shuttle bus from the hotel 2 miles away. There was no restaurant on site, a very mediocre fitness area, and no pool, despite ads to the contrary.

Called ahead to let them know I would arrive late. They said no problem. When I arrive they gave my room away and instead of 2 beds we got a bed and a pullout. Not OK. The first room they gave us had no water pressure so we had to move to another room. The front desk attendant had absolutely no remorse or empathy about the situation. Terrible service complete and total liars...

Everything in the hotel was nice. Shower was clogged enough that the water reached our ankles. Unhygienic and disgusting.

the location and being close to the airport for an early morning flight The hotel. The dirty worn out wallpaper, the broken AC units, the bathtubs that don't drain durning a shower. The hotel smelled like old cigarettes and the carpet in my room was dirty with crumbs. The pillows are all lumpy and half the size of a standard pillow. We requested different pillows but we're given the same type of gross lumpy pillows.

I like to cleanliness and comfort level of the bed. I also used the gym and it was relatively clean in there as well and that's about where it ends. The first thing when we walked in the room you could tell it hadn't been vacuumed entirely and there was a white towel slightly stuck to the floor in the corner next to the couch. Next was the tiny pool in the middle of the entire hotel. It only received sun light for a few hours in the day so it was chilly to get in even on a warm 80+ summer day. Then the elevator went out for some reason. I guess it was just unfortunate for my family and I that we had a room right next to the elevator and the stairs were about 100+yrds from our room. Then the sink water stank like rotten eggs/sulfur and when I brought it too the front desk receptionist's attention she just said, "I will make a note for the plumber to check it out after you leave."

The mattress was very uncomfortable, did not sleep good at all. The mattress was very old and woke up with a soar back both nights. We booked another hotel the third night because of this. And the sofa sleeper was even more of a joke i felt bad letting my three year old sleep on it. No fan in the restroom, phone did not work, no sheets or pillows for sofa sleeper, a/c was not working and the tv cable was super slow it was almost like it was buffering or running on dial up internet. Book another hotel even if your spending a little more because you will probably be disappointed.

free parking. Why is there no breakfast included. It's not all about making money sometimes.

the location room service food. the french soup was disgusting. There was also no glasses in the room. time it took to get the food valet parking took 15 mins to get our car

Nice place, but not worth the Ritz premium. I would stay at the JW Marriott in Santa Monica next time I'm in the area.

I didn't get the room I reserved, I paid for ocean view room and I got a street view room

View Could not change reservation when plans changed. Awful

Liked the room. View was beautiful. Didn't like paying for parking and getting a 100 fee that they say is mandatory after paying 170 for a room that was very pricy,

Room service and housekeeping had the best customer service at of whole hotel! It looks like a hospital. No one greets you or shows that they want to be of service. I was looking forward to a bath after long conference and when turning on the water a huge clump of hair came out of drain and killed it for me.