Would you like to save as your currency permanently or for this visit only?
The staff is friendly and the building itself was pretty quiet give its proximity to landing strips at LAX. The exercise facility is quite nice. The express breakfast is limited, but gives a few options. My room was not clean--and frankly wasn't ready when I checked in at 4:00 pm (no bath towels). Toilet didn't flush well. Water didn't drain well in shower.
Friday morning there was a breakfast buffet with egg and sausage patties, waffles (cook your own) , muffins, fruit, coffee, fresh fruit and various waffle toppings. There was instant oatmeal and dry cereal with milk as well. I'm sure I might have missed a few items, but I was very satisfied with the choices. Ample tables and chairs to accommodate everyone who choose to stay there. Bring a tray from the room if you want to take it to go (breakfast in bed?). Warm room. There were too few stations on tv and only one chair in the room, but I'm sure I could have gotten another one if I asked. Wifi was spotty on 6th floor. Parking fee of $15 was unexpected.
great breakfast included. airport shuttle was very convenient. staff was friendly. bed was comfortable and everything was clean and up to date.
I called hotel 3 times and shuttle never came at airport. I had to wait for 1 hr finally I took a cab to hotel DO NOT take this hotel if you want shuttle from airport.
the location and being close to the airport for an early morning flight The hotel. The dirty worn out wallpaper, the broken AC units, the bathtubs that don't drain durning a shower. The hotel smelled like old cigarettes and the carpet in my room was dirty with crumbs. The pillows are all lumpy and half the size of a standard pillow. We requested different pillows but we're given the same type of gross lumpy pillows.
Close to airport
IT'S ALL ABOUT THE STAFF.....from our late check- in to shuttle arrival at LAX. Having limited knowledge of the vast local area, we chose this hotel because of the Wyndham name and its location to the airport. Each and every person of the staff treated us professionally, pleasantly and with a sense of real care regardless of the job description. Hats off to this team!
Super amazing beds! Breakfast is decent. Staff were all very friendly and helpful. Climate control didn't work in room, I don't think it worked on the entire floor so be sure to ask about it when you check in. Hair dryer was from the 80's. Parking for $15 seemed excessive.
Room had a stale smell. AC cut off and on all night and was very loud.
Called ahead to let them know I would arrive late. They said no problem. When I arrive they gave my room away and instead of 2 beds we got a bed and a pullout. Not OK. The first room they gave us had no water pressure so we had to move to another room. The front desk attendant had absolutely no remorse or empathy about the situation. Terrible service complete and total liars...
Easy access, comfy bed, great amenities (tea, coffee, hot water in the lobby), friendly staff The shower head and towels need updating
This guest did not leave comments about this hotel.
Breakfast, main guest house Older than photos show, Room furniture is old and worn, AC didn't work in the first room we were put in, it sounded like the persons above us were going to fall thru the roof because of a weak floor
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The room was new and up to date. There was one trash can in the room and it took me a while to find it. Their were no cups in the bathroom.
They bought an old garden apt complex and opened it as Marriott too soon. This is not yet Marriot. Not even close.
Good breakfast! Quiet location. Laundry not available. The clubhouse was being remodeled. Should be done mid-February.
This guest did not leave comments about this hotel.
We have stayed there many times before. It was being totally being rentravated. Noise all the time. Not at all like ad presented it.
This guest did not leave comments about this hotel.
They have a great buffet breakfast and good location Small bathroom, had construction going
Best staff. Very courteous, accommodating and attentive. Did not get housekeeping everyday but that seems to be the new norm with hotels.
Bathroom clean AC/Heat very loud
Room was nice and beds were super comfy Had a room cleaned and the cleaners dumped out multiple ash trays or dirty water in out bathroom sinkand left it like that, not such a clean place to brush your teeth after that.
Comfy bed Tv was not high def...bad picture
I like to cleanliness and comfort level of the bed. I also used the gym and it was relatively clean in there as well and that's about where it ends. The first thing when we walked in the room you could tell it hadn't been vacuumed entirely and there was a white towel slightly stuck to the floor in the corner next to the couch. Next was the tiny pool in the middle of the entire hotel. It only received sun light for a few hours in the day so it was chilly to get in even on a warm 80+ summer day. Then the elevator went out for some reason. I guess it was just unfortunate for my family and I that we had a room right next to the elevator and the stairs were about 100+yrds from our room. Then the sink water stank like rotten eggs/sulfur and when I brought it too the front desk receptionist's attention she just said, "I will make a note for the plumber to check it out after you leave."
The staff was courteous. The bedroom was clean. There was work being done on another room and when walking the hall it smelled weird.
free parking. Why is there no breakfast included. It's not all about making money sometimes.
Room next door's TV was on and the noise could be heard through the walls. We think they fell asleep with the TV on so the noise went on the rest of the night.
The mattress was very uncomfortable, did not sleep good at all. The mattress was very old and woke up with a soar back both nights. We booked another hotel the third night because of this. And the sofa sleeper was even more of a joke i felt bad letting my three year old sleep on it. No fan in the restroom, phone did not work, no sheets or pillows for sofa sleeper, a/c was not working and the tv cable was super slow it was almost like it was buffering or running on dial up internet. Book another hotel even if your spending a little more because you will probably be disappointed.
I really enjoyed my stay, they were able to accommodate my early check in request which gave me ample time to rejuvenate and explore the town before peak traffic. Hotel is fairly priced, my room was very clean, comfortable, quite and lots of parking. I'll definitely stay again if I'm ever in the area again. Not able to stay longer at this beautiful place.
Room is clean friendly staff
The staff was friendly and, for the most part, helpfull except what is described below. The free warm cookies were just terrific. This hotel is beginning to show it's age. Several (4) minor issues were reported to the staff and only one was resolved. In addition, the billing was excessive and we had to correct it before we checked out.
The location was good and the facilities were OK. The staff was very good and friendly. As a Hilton member I did not expect to put in a room with the smallest bathroom I have ever stayed in at a Hilton Hotel. The bed was way to soft and I woke up with a terrible back pain. The room was number 310 and I would hope that Hilton members would get better treatment than I received.
The staff was friendly, attentive and knowledgeable about the area. Room was very clean. Bedding was very comfortable. Room service was fast and surprisingly affordable. Hotel is next to shopping, dining, movies and short drive to the beach. N/A
Excellent service and clean rooms. Also free self parking.
We had been assigned a room in the lower tower... Not sure is that my room is booked in a discount rate.
Hotel was convenient to LAX. Like the openness of the room with balcony. Room was very clean and facilities good. Also lobby had a nice open, bright and fresh feel to it. Found the reception staff to be quite mediocre. Didn't go out of their way to be helpful, both at check-in and check-out.
I loved when I walked in the environment felt like I was in an expensive hotel. When we reached the room that's when everything surprised me. From when I unlocked the door. I loved the room set up. The couch with the chase attached. I fell in love with the beds it really made me feel like I spend so much on my room. I love the bathroom and kitchen area. Breakfast was great and the staff was eager to help. I will definetly come back over and over. Their was only one thing I did not like that when I was about to shower it had hair on the walls and on the floor.
I loved the living room area with a bar, microwave, and refrigerator. The beds were excellent and comfortable - loved the bed spread. I didn't really like the shower it was hard to keep the curtain inside so a lot of water escaped outside toward the toilet. Maybe have a slightly higher shower rim instead of a low one or even a tub/shower combo?
I WOULD RECOMMEND THIS HOTEL TO ANY TRAVELER LOOKING FOR A GREAT HOTEL TO STAY AT A DECENT PRICE.
This was our second visit to this location. We love that it is central for the activities we have planned. And, with young kids, it is great to have a suite with a bedroom away from the main tv area and we love a main floor entrance to our room. The carpets are dirty (seems to be common at our price range) and we had an ant problem any time we sat food/beverages on the counter. The staff and food was great but we had a couple of issues with housekeeping. We love being on the main floor but the stairs to the upper levels are wood and located directly outside the bedroom window which can be loud. Overall - I would still recommend it for a young family on a budget.
This was a very nice hotel with great common areas. Everything about this place felt fresh and clean!
Enjoyed our stay. Close to mall, restaurants, beaches, and freeway. Nice room with breakfast everyday. Would stay here again.
Great Value for the price, very comfortable and clean rooms.
The hotel was being renovated when we stayed, which led to limited rooms and us being put in a smoking room despite requesting otherwise. However, the room ended up being fine. The rooms are large, obviously intended for an extended stay, and everything was clean. the furnishings are clearly in need of updating, however. We didn't use the continental breakfast, although it looked fine. The hotel is quiet- set back from the road and solidly built- so we enjoyed a good night's sleep.
Nice suite with plenty of room .Nice pool area. Breakfast buffet was adequate.Stayed Sat. & Sun. night. Got there earlier than scheduled check in and the surly desk clerk kept us waiting for over an hour for a room even though there were plenty available.
I checked into this hotel around 8pm. It was lovely!! The guy that helped me R was fast, informative, and efficient. I was checked in within a matter of minutes! My room was phenomenal, a kitchen, a living area w/ couch, and the most comfortable bed ever! Except for the fact that the people above me making way too much noise(throughout the nite my first nite, and half the nite on the second), and I found out I was in a smoking section, I would've been quite content where I was. However, I did make a call to the front desk to request being moved; and there was an issue trying to get me into a new room so I was asked to call in the am for the Manager--the second nite. Can I tell you how glad I was to find; not the Manager, who was running late; but a very helpful lady named S,who took care of everything. She put me into the first available suite, which happened to be a MAJOR upgrade! I was so stunned and impressed at the concern shown for me and my comfort during my stay. Even the cleaning staff and maintenance people were pleasant, and friendly. The breakfast every morning was great! A variety of different foods, so you don't get bored, and plenty of parking. I would recommend this place to anyone who likes quiet and comfort! I look forward to my next stay there!
My husband stayed here on our visit to the LA area during the Christmas holidays. Check-in was quick even though there were others ahead of me when I came in, front desk was friendly. The room was comfortable. My one criticism was that, when we checked in, the desk clerk told us that there would be free breakfast served the following morning. I questioned him, 'even though it will be Christmas morning?'. He emphatically replied, 'Yes.' On Christmas morning at 8:30 am, we walked into the breakfast area expectantly only to see nothing, not even coffee. No explanations were given.
I had an excellent experience at this hotel. The room was perfect, very clean, very large. It was equivalent to a one bedroom apartment, the sofa had a pull comfortable foldout bed and the kitchen even had cookware & dishes! (a wonderful home away from home).The bed was very comfortable.The pool and hot tub were great, the grounds are very well maintained and pretty. The breakfast was awesome! (Not just rolls & coffee), Each morning the cooks prepared a delicious spread that included eggs, meats, fresh fruits, and plenty of breads, make your own waffles and cold cereals. AND they even had a wonderful dinner (this was a Huge surprise!) They served complimentary beer & wine with our night meals also. The staff was very helpful and friendly. This place is also conveniently located to all that I wanted to see and do in the Los Angels area, easy access to all highways. My family and I really can't say enough about how wonderful this place was and I highly recommend it for any family for a longer stay vacation. The bar for hotels has certainly been raised and I will definitely be back next year.
This is probably the best kept secret in LA's South Bay area. We stayed at the Doubletree (nice) and the Queen Mary (deluxe state room) and wished we'd stayed at the Staybridge. Great rooms and great location. Peaceful, quiet, and close to everything. We'll be staying here on all our future trips to the LA area.
I Really Like This Hotel Because It Has a Kitchen w/ a Full-Size Fridge and It's Nice and Quiet
A very nice place to stay. We requested to be away from families with kids & they gave us a quiet room.
Great 24 hour getaway. Friendly staff, hotel was quiet and peaceful. Beds are extremely comfortable. Sea Beans is the best for a quick bite to eat or take back to your room to enjoy!
We stayed for our 20 year anniversary and really enjoyed it. Luckily this website saved us about $100 on the room rate, otherwise we may not have stayted there. It is nice, but we have a hard time spending over $400 for one night's stay anywhere. It's a very relaxing place. Lots of walk ways along the oceanside, places to stop and sit and have a drink. There are several restaurants as well. Our meals were pretty good. It's definitely a place to lounge and relax. Keep in mind that although this alongside the ocean, there is no beach front to speak of for your kids to play in the water. There's a patch of sand they built but to get to the water there's about 50 of rocks that you don't want little ones to cross. Have fun! Expensive food and drinks. My husband and I had 2 glasses of wine and 3 beers and our tab was over $50.
The adult pool option. The different food options including casual dining at nelsons. The cliff side walking trails and the terranea cove! The bartender who went to the bathroom at nelsons and didn't wash his hands.
good for young families=not teenagers. Ocean front room was actually pool front with beach in background. The adult only pool had few chairs which they allowed to be saved for hours with only a book and no one in site. the food service at the adult pool was very slow with ingredients unavailable for the day. would say they need to improve greatly on this issue. the spa pool is beautiful but we felt like we were nickel and dimed at every turn. 30 dollar valet parking and 25 dollar hotel charge with an extra 40 dollars to use adult spa pool. No turndown service given. None offered as an option. No towel racks in bathroom. No newspaper given nor offered upon check in.
terrific activities, nice amenities and the right personal touches for young families. food was average, but wish menus would be improved a bit at the hotel restaurants.
The hotel is very nice in almost every way - great facilities, nice restaurants, decent scotch options at the bar. The air conditioning doesn't work at night! Total deal-breaker. Not only did the air conditioner stop blowing out cold air, it started blowing hot air as soon as the motion detector stopped registering us. If you are staying here, be prepared to sweat at night, or figure out some way to hack the motion detector so you can sleep!
Dinner at mar'sel was amazing - very enjoyable. 1/2 price sushi rolls at Bashi on Sunday afternoon was a nice way to finish the weekend. Having to take the elevator up and down 1 floor to get into and out of my first floor room.
Beautiful scenery. Incredible rooms. 5-star service!!
Helpful staff, outstanding views and property and decent food.
Room service and housekeeping had the best customer service at of whole hotel! It looks like a hospital. No one greets you or shows that they want to be of service. I was looking forward to a bath after long conference and when turning on the water a huge clump of hair came out of drain and killed it for me.
I loved the all around look and feel of the hotel. It was clean, the staff was hospitable, and the room was amazing. Parking in the parking garage was an additional $125 for the 5 nights I stayed and was not disclosed when booking the hotel.
I didn't get the room I reserved, I paid for ocean view room and I got a street view room
House keeping staff are friendly and quick at preparing the room. Check in staff was friendly and it was a quick process. Clean room with a lot of space and giant mirror, balcony and fridge. The fitness center is a small room with mainly cardio machines. Please add some free weights. The elevators, vending machine and ice are located in just one area of the hotel; my room was literally 88 rooms away from them. The bathroom next door had a pipe issue that would make a huge noise every time the guest was using it and woke me up several times at night and in the morning. At check out, the front desk lady was in a hurry and unfriendly (I didn't catch her name but she was red headed with eyeglasses).
Liked the room. View was beautiful. Didn't like paying for parking and getting a 100 fee that they say is mandatory after paying 170 for a room that was very pricy,
We had a very nice stay and will return in the future. Our son and family were also there and we all found the hotel to be helpful and attentive to our needs. The location is great and we thoroughly enjoyed our stay. We found the staff to be very helpful and willing to go the extra mile to make sure we were happy. 5 stars. We also did NOT like the parking fees, but with that the only negative it's not such a big deal.
Nothing really - just an overnight stay Bar/Restaurant was terrible. Staff ignored us - we left after 15 minutes, without being served.
View Could not change reservation when plans changed. Awful
Nice staff. Some rooms can be quite an extended walk from the elevators.
I like the location being close to the ocean and restaurants.
The hotel is great. Beautiful rooms, nice location, great staff. The breakfast is expansive and very poor. There is a very good restaurant 20 meters from the hotel where it is possible to eat a great breakfast at a good price.
We were extremely early checking in as we came off an international flight. The staff accommodated us by 9am and also gave us a room with a view. Couldn't have been happier.
I can't begin to find words to express how much we enjoyed our stay at the Marina del Rey Ritz Carlton! We arrived on a Wednesday morning with a sick child. The staff immediately took charge helping to get us situated with a room and going so far above and beyond ensuring that our stay was enjoyable. From the person who greeted us to take our luggage, to the valet, to the front desk staff to the wait staff in the restaurant and the gift shop (which opened up for us to get us meds in the middle of the night) to the manager who followed up even after we had left their hotel, every layer was kind, attentive and fantastic! They honestly made us feel like we were at home with family who was concerned about us. What a fantastic experience! T
Hotel staff was outstanding; from valet, front desk & concierge all the way through to pool attendants, room service and bell desk.
Staff is great, and generally a very nice hotel. Doesn't live up to our expectations based on previous experiences at other Ritz hotels. It feels tired, not as luxurious as others, and is starting to show some age without upkeep. A simple example would be the pool has cracked tiles and feels rundown.
Marina Totality , needs upgraded , bathrooms , amenities , need more restaurants .
Nice place, but not worth the Ritz premium. I would stay at the JW Marriott in Santa Monica next time I'm in the area.
I like the avalibiliy of the staff For a younger crowd in there 25-30 age it's not an appeasing hotel it's more for older crowd like 50-60 so for me being a pro Olympic athlete and being 23 yrs old I didn't enjoy it that much
the location room service food. the french soup was disgusting. There was also no glasses in the room. time it took to get the food valet parking took 15 mins to get our car
atmosphere, comfort, russian oil paintings breakfat (organisation)
It was a peaceful getaway for me and my wife. Very enjoyable and relaxing. Room service was magnificent.
Room was very nice, comfortable, breakfast was great, location next to an exit for I405 was good, its LA you have to have a car No
Hotel facilities were excellent for families. Breakfast was well received by parents with good selection of cereals and fruit and less focus on hot meals.
good value for the price
We stayed at Ayres Hotel at the beginning of our trip through California. It is conveniently located near LA airport. From here it's a short trip to either Disneyland, Beverly Hills, Hollywood of any of the beaches near Santa Monica, Venice or Manhatta Beach. Staff was very friendly and the Matiss restaurant serves excellent diner. Both the lounge menu and the entrees contain very well-tasting choices. We were pleasantly surprised by the quality of this in-hotel restaurant. Furthermore, we were welcomed with Mexican-style music as a wedding was going on at our arrival.
The room size and location
We had a very pleasant, two night stay at the Ayres Hotel, which is quite a specialty. It's a "European Classic Style" hotel in a modern business like location. The staff was very friendely, the room nice, the beds comfortable and the restaurant (also for the included breakfast) is very nice for the price. Recommended.
Nice pictures from russian soviet times :) Maybe not so fast brekfast
Hotel is located near the international aeroport, it is very convenient for travelers. We liked a really nice design and spaciousness of the room, friendly hotel staff, simple and free of charge parking near the hotel All restaurants and bars except McDonalds are closed after 10pm
It looks like an arts museum. We felt very cosy with its European charm, classy decor and inner courtyard. Amazing amenities for budget-savvy travelers, that we haven't encountered at this class of hotels before: microwave and fridge in the room, in couple with free Internet and free parking it gave an excellent value for the money paid. Staff is going out of the way to help, very friendly and professional. Everything was spotless and everything worked! Matisse restaurant exceeded our expectations with great food and service for the prix fixe menu. Breakfast was filling and tasty (loved the roasted potatoes!) And late checkout (12 p.m.) worked very nicely into our lazy vacation schedule:) Could not quite find anything wrong... Keep the excellent job going, folk! It was kinda far from most of places tourists flock in, but close to the airport.
Owner was very friendly and welcoming. The room was clean and had plenty of space to unpack and walk around without running into furniture. There was free wifi available and a good amount of channels to watch on the large flat screen tv. It was definitely an upgrade from a previous visit to California and it was only $10 less than this hotel. Glad that I spent the extra few dollars because I had a much better experience with this location. Parking lot was a little small to pull in and out of spaces but it was manageable. The shower didn't have much pressure so it was a little difficult to wash my thick hair. Overall the negatives really are not so big that it takes away from the positives of this hotel. I would highly recommend this establishment and will most likely be staying again next time I visit California.
Nothing It was dirty, old, and like a roadside motel 6 for over $100. Absolutely TERRIBLE!!
The price was reasonable. Everything was satisfactory.
The place was grungey- several lights and outlets did not work. The towels were gray. Even worse, this place felt totally unsafe; even the key card read "Do not open the door without checking the person's identification. Report suspicious people". For 87$ you could stay at a much nicer place.
I liked that there was a refrigerator and a microwave in the room. The room looked clean. The room smelled heavily of cigarette smoke. There was a hole in one of the blankets.
clean & comfortable some of the lights didnt work, like the vanity mirror in the bathroom. the tv wasnt in HD..wifi also scared me cuss it might charge $11.99 ice machine on our floor was broken as well.
Valet attendants were great Front desk employess very very very careless and non hospitable
The room was spacious and had a wonderful view of the ocean. Very nice staff. Room was very close to outside pool and jacuzzi and had to listen to people in the jacuzzi talking until midnight.
The hotel looked as though it had been remodeled fairly recently. It was well designed and had a very cozy great room/lobby with a fireplace and a bar. The rooms were large, clean and very nice. We had an amazing ocean view and the front desk upgraded us for free. The restaurant across the parking lot is part of the hotel and was delicious. It was a great place to spend our 6 year anniversary.
Staff is friendly and helpful. Rooms are nice and the views are just breath taking on ocean side Marina side room by parking lot on 1st floor. They need to build that up with plants for privacy. People walking by looking in, noicey from people and cars. We had the staff move us to another room or we were leaving. They almost lost a week long customer when all it would take are some trees, hedges and plants for privacy. You can't see the marina anyways from the 1st floor
Location Parking and amenities fee
Rooms, bathrooms and hotel need to be remodeled.
We loved the very cosy 'livingroom' bar with fireplace and live music....and Baleen, the restaurant and bar, also with live music was very nice!
Had to pay extra for parking, breakfast and Internet. Internet starting dropping every 20 mins one day even after paying. Lost my dry cleaning for three days. The phone did not work and I had to tell the front desk three to four times before it was fixed. The gym is tiny. For this price surely these should not be issues.
We love this hotel and this was our second stay in 4 years. We love everything about it and the staff is exceptionally friendly and wonderful. The only complaint was this was booked through Kayak and we booked a "Premier Oceanfront Room King Bed". It was confirmed and stated on our confirmation in three different places. Upon arrival, they had us booked in a double bed oceanfront room (not premier which is the 2nd and 3rd floors and not a king bed) and they were adamant that was what Kayak booked us in. When we showed them the printed confirmation from Kayak they gave us the Premier Oceanfront King on 2nd Floor. Anyone booking through Kayak should absolutely call the hotel to confirm what they show you are booked in prior to arrival as obviously there are some issues there when booking through a third party like Kayak.
The lobby and seating area are lovely and a nice place for a quick breakfast or glass of wine in the evening. The room categories are misleading: the hotel is behind a breaker wall and therefore on a canal not oceanfront.
Stayed here at the tail end of our honeymoon. Beautiful in-room finishes, modern yet charming. Ocean view rooms with views of a colony of cute barking sea lions, complete with sailboats passing by! Spectacular. Would stay again.
The remodel is first class. The front desk service was fine. The dining was terrible. Slow inattentive service, overdone steak, raw salmon, overpriced.
Vibrant lounge with a nice view of the marina. $30 valet only parking option!! Weird odor in the room
We loved the view, facilities, great beds and location of the hotel. No complaints.
Ambiance was great from the beachy/sea vibe in the lobby with the "flying" seagull sculptures hanging from the ceiling a wonderful scent machine in the lobby that makes you feel like you are at the beach. Very romantic setting at the outside bar complete with couches and fire pits. Beds were super comfortable. $30/day for valet parking is a bit steep when there is plenty of parking around the hotel. Give an option for people to park their own cars, even if you have to charge a fee.
My husband and I had a fabulous stay at the Marina del Rey Hotel. Our room had a amazing view of the marina, was very well appointed and the staff couldn't have been more helpful. I would recommend this hotel to anyone traveling to that part of LA.
Amazing beach view, comfortable bed, nice fireplace and sitting area with small kitchenette. Hot tub was in the back of the hotel and did not look clean.
A luxury hotel close to the Beach and still within walking distance to restaurants. Nothing!
location, location, location! fluffy bed, free breakfast, room amenities and decor.
Loved the fantastic view and perfect location to beach activities,shopping and dining.Coffee and pastries were delicious. Thank you for a wonderful stay!
I liked the location. The beach so close, the strand for bike riding, the many selections for restaurants, especially breakfast, and little shops at the pier. Weather was awesome too. I didn't like our room looking out to a public part, but the ocean just beyond it was beautiful. The kids skateboarding just outside our room was annoying, along with people coming and going from public parking and restaurant across the street.
Wat i liked the most was tht we playd music all night n no one complained. They did nt ask what beach view i wanted. And they jus gave me a room when i knw i was the 1st there.
Get longer curtains.
The location was nice for what I needed and the cleaning staff delivered anything we asked for quickly and were very friendly. The manager has absolutely no customer service skills. I was charged an extra night that I did not use and she REFUSED to speak to me about the charge. I understand if I did something wrong but at least have the customer appreciation to talk to me. There was a clog in our shower from hair. Another group's shower knob freely spun so they were unable to change the temperature of their showers. I won't stay at a Ramada Inn again.
Everything was as advertised. Great location and friendly staff.