Holiday Inn Express Washington By IHG

The hotel offers an indoor pool, fitness center, complimentary breakfast, and a clean laundry service.

Guests have mentioned that the hotel is clean and the staff is friendly, but some rooms had a musty smell and the linen was not up to standard.

The front desk staff has been described as excellent and friendly, although some guests found the staff to be rude.

The hotel's location is convenient, with easy access to the highway and nearby attractions like Soldier's Monument and Prairie Creek Site.

Guests have appreciated the kind cooks and the breakfast, but some mentioned the lack of gluten-free options and the need for improvement in the food quality.

Some guests reported issues with room quality, such as broken air conditioning and unpleasant odors. It may be beneficial to inquire about room conditions and request a well-maintained room upon booking.

Several guests mentioned musty smells in the hotel, particularly in the rooms and bathrooms. Those sensitive to odors may want to take this into account when booking.

Some guests noted a lack of certain amenities, such as a shortage of toilet paper and facial tissues in the room. It might be helpful to confirm the availability of essential items upon check-in.

If you have dietary restrictions, it's advisable to check with the hotel in advance regarding breakfast options, as some guests reported a lack of gluten-free choices.

Due to reports of inadequate air conditioning, especially on higher floors, guests may want to confirm the functionality of air conditioning in their chosen room, particularly during warmer months.

Guests mentioned that the hotel was undergoing construction, which affected the overall experience. It could be beneficial to inquire about the current status of any renovations before booking.

Some guests reported issues with noise, possibly due to ongoing construction. Those sensitive to noise may want to consider this factor when choosing a room or during their stay.

While some guests praised the hotel's cleanliness, others reported issues with dampness and bugs. It may be helpful to check recent reviews or inquire about the hotel's cleanliness protocols.

While some guests had positive interactions with the staff, others mentioned rudeness. It might be beneficial to set expectations and inquire about the hotel's customer service approach.

Given the mixed reviews, guests seeking a more consistent experience may want to explore other nearby lodging options.