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It was a good location and an interesting hotel, very large with many dining rooms. Very good food. Clean rooms. Very small rooms with a balcony but no view of the lake.
This is a relatively quiet hotel with good access to Potsdam and Berlin. The rooms are adequate and clean, the staff are very friendly. seating arrangements for Sunday breakfast with large round tables of 10 are more suitable for conferences or youth hostels.
Well furnished, clean apartment with good access to public transportation. Excellent service.
Kindness of staff
Breakfast excellent well run;interesting building and decor Not a compliant but not geared to the tourist;lack of info ;transport to potsdam ;although staff were helpful
No services, no room services, we waited 1 hour to get our meal at the hotel restaurant and finally we walk out .
Good food and staff excellent. Very clean hotel. Shower was broken, no extra blankets or pillows in the room.
Nice breakfast. There were no airconditioning at all in our room.
Nice and very clean. Very good breakfast buffet. This was the smallest room I've ever had in a hotel. The doors and drawers of the furniture next to the bed couldn't even open all the way because of the proximity of the bed. Our double room was really too small for two people. The soap dispenser at the bathroom sink was empty.
Its proximity to Schloss Sanssouci--one block away--& the historical center of Potsdam--one block away in the other direction. The bed was rather hard, there was only one pillow on the bed, & the staff did not greet me each time I passed Rezeption.
The hotel is on a quiet street yet right in the heart of things--the entrance to Sanssouci is a block or two directly down the street, there are numerous restaurants with a couple blocks, and the Brandenburg Gate and pedestrian area is just across the square. Hotel staff was very friendly and helpful. Breakfasts were pricey at the hotel, but there are several cafes within about three blocks where we could get as much as we needed at half the cost.
WiFi was very unreliable and not worth the extra room cost to get what was supposed to be a good quality version
To be honest, I was disappointed because I felt the stay did not quite match up to the price and brand. (This could be an aspect of the hotels in Potsdam in general though, I don't know). Good points: The room and floor was clean. The young robust girl in the restaurant in the afternoon/early evening was very kind and thoughtful. Disappointing points: The bed was mattress was very soft and sagging in the middle, and the shower drain was not very robust and the water built up. Smoke was also coming into the "nonsmoking" room (while that might be a problem of a guest rather than just hotel).
Location was the best!
Consistently friendly and helpful service; small menu, but food of excellent quality; very good breakfast; hotel overall well designed; loved the decor in the dining room, nothing overdone; functional and pleasant style throughout the hotel.
Kind staff, comfortable bed, good breakfast, terrace. -
Great location, right next to the park and walking distance to shopping. Friendly staff. The free travel pass is also very useful to take local trams, buses and trains. Used that to spend a day in Berlin and to go to the airport. Problems with billing, breakfast added automatically even if you did not not have any. Please, check your bill before leaving.
Nothing. Mattresses are as bad as it gets.
The location just off the Luisenplatz is excellent, the breakfast was excellent and the staff were friendly and efficient. There was no free access to the internet but wiifi cards could be bought.
Non smoking room. Friendly personel
Excellent location, beautiful room, helpful staff, very near Dutch quarter and lovely restaurants, good value for money
central location, helpfull staff
- well-equipped bathroom (even with loudspeaker to listen to music from the TV!) - missing towel - price-value relation not satisfying
the location was very central. the bathroom was clean and the shower good. the staff were friendly and helpful. The double bed was two twin mattresses pushed together not a double mattress. The breakfast was overpriced at 17 euro per person. we did not take this up.
REally enjoyed our visit would be happy to stay in this hotel again
non-smoking rooms and cleanliness It was unusually hot weather and the ac was inadequate for the temperature - but given the green-house problem, understandable. Other than that, the hotel was wonderful and we would definitely stay again. Great service and location.
We asked to arrive earlier and have two extra beds for the kids - which was no problem at all. There should be an opportunity to book parking in advance.
Room was quiet. Hotel was central. Garage available. No easy chairs for sitting and reading/watching tv. No complimentary bottles of water.
Nice, modern hotel with some rooms in part of an old building. Rather well appointed. Freindly staff. Breakfast in the restaurant is awfully expensive. Car park is equally expensive.
Nice room with a good bed, above average breakfast and very friendly and helpful staff
The great service from the staff, the large studio room with kitchenette, the spa area, bike rental facilitated by the hotel, the location close to the castles.
The rooms is big enough and clean. Breakfast is good.The area is quiet but pretty close to the centre.
Very comfortable and high standard hotel. Located in beautiful nad historical area. Rooms spacious and nicely furnitured. Whole hotel very clean. Very good breakfast with lots of choice, however quite expensive (19,5 EUR). Parking garage available on site. We stayed there only one night and wil definatelly come back in the future.
Very friendly staff and clean rooms.
Easy 10-15 minute walk to the city center. AC. Located in a great area of town and was easy to drive to. Great indoor swimming pool and sauna facilities. No breakfast alternatives available near the hotel; had to walk to city center. Parking is extra (12 Euros).
The rooms were well decorated and spacious. All our requests before arriving were met and the staff were extremely helpful. The spa facilites were well maintained and opened until 10pm plus they were open to children too (helpful if you have a 5 year old in the party). The price of the breakfast was expensive and as a result we went into Potsdam for ours.
The staff were very helpful. I sprained my ankle during my visit and your staff helped me find the nearest pharmacist, provided a bike for hire and ice packs. Overall I felt that the cost of eating in the hotel - breakfast and dinner was a little expensive. This may have been due to changes in my the value of currencies, but even in terms of other establishments in Potsdam the hotel was expensive for food.
Very good clean rooms and very friendly hotel staff. Very good location for hotel. Car parking should be inside the room rate, makes easier to decide. No free WIFI is not acceptable now-days. Seems You can still survive with that in Germany, but please come to XXI century ASAP. Food was expensive, but it does not matter, there are many small cafes around hotel, just a little walk and You can have Your morning cafe cheaper.
Extremely high and unreasonable phone charges
My room was just in front of a festival and was very noisy, specially on the week-end. I asked a room in a different part of the building but they said they were full. I doubt it. So, they don't care much about their clients.
location, good restaurant and breakfast, panoramic view of the city, cleaning of the room. room very small
bathrooms have no doors .. you walk through the coridoor and you hear other's at the tops
Excellent breakfast, great location, close to the train station and the public communication hub. Despite the description on the front page not all the rooms offer bathroom with bathtub but with a shower. Moreover I find that there is really no space in the bathroom and that is mostly due to a bad designs which absolutely lacks functionality.
The Hotel is within a short walk to the centre of Potsdam, so sight seeing and shopping on foot was a pleasure. My only wish was that there was a gym or sauna of some kind.
The hotel's location is terrific, right on the river and looking out at historic buildings. Breakfast was quite expensive; hotel parking (for a fee) was difficult to find when arriving after dark.
staff helpful. Location excellent room cold
It is very expensive considering that the room is very small and it doesn´t offer anything extra for the price. We totally dislike the bathroom, it was very small, bad located inside the room, the door was transparent and it has no good ventilation. The room in general was very smaal and has no enough space to put our luggage. The people on the reception desk were not nice.
The somewhat open planned en-suite facility in the room
lrge windows too expensive and it is not 4 stars hotel ... 3 maximum. Far away from Potsdam center, taxi very expensive, have to pay for everything ( even for Potsdam map!). Room was not very clean, bed was weird: left side was 10-15 sm higher right side. Interent is too expensive.
If you drive to Berlin on business that's you ultimate choice! Very close to the highway - 10 minutes drive from icc Exhibition Center which makes it effectively way more convenient than majority of Berlin's hotels. Sparkling clean even by German standards. "Stern" shopping mall with lots of great dining options nearby. Reasonable price for Internet (13 eur/24 hours). Staff's English skills could be better.
big room and bathroom
clean and quite place the internet service
The hotel was clean, friendly, the food was great, unobtrusive tram service to berlin was right outside the hotel. Tickets were free thru the hotel. Grocery store was across the street. Upscale area with soviet era apartment blocks all around. Stay here if you have a car. Price was a little much for a hotel that far from Berlin. Sauna was basic for european standards. Not european luxury but european efficient.
Everything-staff was very helpful and friendly. Rooms were large, clean and comfortable. Excellent breakfast. Great value for small price.
very nice and clean and close to the center
Hotel is located close to Potsdam City Centre with trams & buses located directly at main entrance making access to all the tourist sites extremely easy. Also only a couple of minutes walk from Charlotenhoff train station - on the shuttle line to Berlin Schoenfeld Airport - absolutely no need for a car. Hotel is also overlooking the Havel river in a very peaceful & relaxing setting. Decor is modern, minimalistic, quirky & colourful - might not be to everyone's taste. Breakfast not included in the room rate - there is a charge of €15 per head for breakfast which is very overpriced compared with most of what is available in Potsdam. The 'bar' area is not very inviting or comfortable & service was very lack lustre.
Clean, convenient, quiet location next to park, friendly and helpful staff. Unique design, excellent location! Amenities were not included such as internet, breakfast, spa/wellness center - there were extra fees for these things, although it was nice to have these things available if people don't mind spending more money.
Great breakfast and lovely river walk
The room was attractive, clean, and comfortable. The hotel restaurant was good. Air conditioning was not very good.
Friendly reception staff who allowed me to use their computer so that I could check in on line for my return flight, thus saving time at the airport. The pillow on the bed was very thin and had a strange smell. I asked for more pillows and was allowed one extra.
The close proximity of the sauna complex Having to pay for the sauna when we were hotel guests
Very pleasant and relaxing stay , especially good football world cup facilities No complaints
Nice room, modern facilities, friendly staff Internet free, but doesnt work very well. Quite a long way from the centre of town.
If you like to stay out of big town, this is defenitely place to be. There was not clear, that this place is completly seperated from the Town and if you want to enjoy scenery of this little town and the social life you have to drive around.
The Bayrisches Haus is a gem. Built in 1847 by Prussian King Friedrich Wilhelm IV for his wife Elisabeth Von Bayern. Hidden in a heavily-wooded park it is simply excellent. The hotel is very quiet, super clean, non-smoking. Rooms are charming, nicely decorated and furnished, with excellent beds. Windows have anti-mosquito screens. Amenities include a heated indoor pool, a beautiful spa and sauna, and free high speed internet. You find complimentary mineral water, tea & Nespresso coffee plus fruit in the room. The service is professional and friendly. The hotel is top of the range.
The restaurant is great both for dinners and breakfast. Nice location in the wild forest Nothing. Except the price for halfboard is higher then mentioned on booking.com
We had a fabulous meal in the restaurant - our best in Germany. The hotel is situated next to a gorgeous park and the bike riding is terrific. Pottsdam is a terrific small city. The whole place was full of mosquitos the size of helicopters and no air conditioning.
Peaceful surroundings and atmosphere. Very attentive and helpful staff. No
They allowed us to stay the room until 2 oclock for free
the ambiance, the entourage, excellent kitchen no
The relaxed atmosphere, very nice, clean spa/sauna and the comfortable lounge. The quiet surroundings are very therapeutic. Staff members were very helpful. The meals are well prepared with good service although a bit expensive.
Attentive staff and excellent facilities. No
Attention to detail in all aspects. Exceptional Restaurant. Very quiet and lovely surroundingsin park
great food lack of swimming pool
The rooms were excellent, looking directly at the Brandenburger Tor. It is well worth the extra for the luxury rooms.The service was excellent, and the size of the supposedly single rooms enormous. I read some slightly negative reviews on the site before we went, and can only say that the whole experience was excellent! perhaps the breakfast is rather over-priced, but then one can simply choose not to have it!
Parking arrangements could be improved. There is a limited number free parking places available for guests.
Excellent service. Best location. No aircondition!
nice place, nice crew see comment above
The Hotel staff were excellent. The restaurant is great and they have a fantastic breakfast! Transit to Berlin was very easy. I would definetly stay here again!
Good staff Breakfast not included in room price
convenient, nice room no air conditioning, lobby was dark and uninviting
Location of hotel and access to sights in Potsdam There was no air conditioning - although it was unseasonably hot.
We were very satisfied with the central position of the Hotel, at the square and very close to the shopping-street and the huge park and castle. Also the very good and nearby parking facilities was very good. I am very surprised that this hotel was rated with 4-stars. It was really not up to the comfort and quality that you would expect from a 4-star hotell. We had a family-room and had to accept that people living permanently in a flat right next to our room, used their balcony very frequently for smoking, talking, eating etc., which made our stay very un-private and uncomfortable, besides the fact that it was difficult to fall asleep. Also the breakfast was way too expensive.
nice hotel - very large room with historical arcihtecture; a nice stroll to the nearby Sanssoussis palace - good value
Quiet and very green location, nice restaurant with lake-facing terrace, excellent breakfast. A nice transport option is the riverboat line connecting the peninsula with a number of popular spots in the Pottsdam area. Please be prepared that your walk to the center of Pottsdam can take a while - but if you enjoy walking, this choice is nearly perfect.
Breakfast Buffet and staff in restraurant were excellent including the chef! no
the view of the lake at breakfast I would not recommend this hotel as even though it has a pretty setting on a lake, the rooms are really basic! The whole atmosphere was like an old people's home and nothing like the photos on this website. There's not too much of a vibe.
Quiet place, lake, and made my family confortable. I could not find the switch for lights in swimming pool
too far from town
The hotel breakfast was awesome. The place is quiet and seems remote but is only 10 minutes from major roads and trains.Staff was the best we met in out 2 weeeks in Europe. I booked 1 comfort room and 2 standards. Upon checking out I was charged for 3 comfort rooms. I realize it was only 60 Euros but I should have looked at the bill more carfeully and disputed it then and there.
Fantastic location next to the lake, with lots of trees. Very quiet environment. Hotel room had a nice balcony that looked out over the lake and gardens. Spacious room. Free wireless internet.
This was a fantastic hotel - very fine staff and nice room with a great view! There was superb public transport everywhere, from sights in Potsdam to Berlin (a short walk to a bus stop, then connections everywhere from the Potsdam main train station). There was no tea/coffee maker in the room.
Everything about the hotel was excellent from the car park to the Breakfast No pool but it was Potsdam and you could use the lake
Quiet room. Nice staff. Good spot to get around from I did not like paying up front it is the only place I did that. I also felt it was expensive for what we received. I managed to stay at 5 star in Dresden for less then here!!!!
A member of reception staff went out of her way to make us feel welcome and to provide us with information about Potsdam/Berlin which made our visit much easier. The room was extremely comfortable and staff were courteous at all times. We all enjoyed the excellent breakfast buffet. We enjoyed all aspects of the hotel, however tea/coffee making facilities in our room would have been most welcome.
Insistence on pre-paying for entire stay is both inflexible and unrealistic. Normally one pays on departure, not on arrival. Normally one is obligated for the first night only.
Staff was extremely friendly, hotel rooms are very nice.
The hotel is charming with excellent and welcoming staff. The breakfast was just wonderful. The staff went out of their way to be helpful. The hotel bus directions (on their website) was confusing to the bus driver and he was unable to correctly drop us off at the correct bus stop. The hotel might wish to be more clear about a drop off point.
Very nice hotel - elegant and welcoming. Comfortable room and excellent breakfast.
success - great start to our holiday Staff friendliness and professionalism. Hotel very attractive all round. no
Lovely staff, very good location. Beautiful room. The small gifts made me very happy!
Very quiet room, very clean and modern. Free wifi at the room. Excellent hotel as 'base camp' to explore Potsdam or even Berlin - although railway station is some 20 minutes walking. Nice breakfast, friendly staff. Location is on the corner of the square is pleasant with some restaurants with terrace. No.
quiet, good bed and good size room. Excellent buffet breakfast and helpfull staff Wifi only possible in lobby and limited selection in restaurant for dinner.
The unfailing friendliness and courtesy of the staff
Liked that there was a restaurant on premises. The location was good as it was very close to many historical sites in Potsdam (within walking distance). Air conditioning didn't really work and it was quite hot while we were there. No one was attending at the bar so I could not get a drink one night.
A friendly and helpful staff in an hotel situated close to a superb park in a city which was well worth the visit. For an extended stay the choice of menu for ourselves was limited.
Breakfast and parking were OK. The matress of bed was curved and very uncomfortable. The hotel charged an additional fee for an extra bed although they told me that they would not charge when I called them. Further, the baby cot was very uncomfortable due to a support in the center and therefore we had to sleep together with our baby in our bed.
Staff very nice and polite, breakfast excellent. Quiet and very nice place. Room not suitable for families, with extra bed there is no space.
Modern hotel, good sized room, friendly staff, excellent buffet breakfast. Peaceful country position yet only a short walk to Sanssouci Park and to train station to visit Berlin. no provision for making tea or coffee in room but kitchen would supply on request - no charge.
Friendly staff with adequate English. Good shower. Good breakfast. Small private parking garage (book ahead). Walking distance to the Sanssouci park and palaces. Train station nearby (+ & -). Bus stops right in front of hotel. Totally frustrating free internet was barely worth it.
Comfortable room with plenty of space and storage. Restaurant open late, so that when I arrived on Sunday evening, I could still get something to eat.
Nice hotel, clean and spacious rooms, lots of facilities, very friendly staff. Could be a little cheaper (10%-20%)
Great location, quiet, helpful staff, well equipped rooms. No negatives
This hotel is one of the nicest small hotels that I have ever stayed in. The location sitting on top of a hill overlooking Potsdam is wonderful. The hotel is beautifully furnished and well kept. I find it hard to believe that it is only a three star rating. The staff are extremely helpful and the breakfast is excellent.
The location and the friendly family staff. There are many stair steps and no elevator. Older people should know about it.
The hotel is oustanding, The location is great (quiet but fairly centrally located), the staff (mostly ownwers family) very friendly and supportive, the room very spacious, well furnished and very quiet.
The location was excellent, within walking distance of Sansouci park and of city center. Staff was very friendly and helpful. Rooms were very clean, beds very comfortable, surroundings very quiet so windows could be left open at night. There s no airco but as ceilings are almost 4metre high, there s not really a problem. Large room and large bathroom. Bathroom well equipped with fantastic shower (large volume and water) and something you rarely find in any hotel, even with more stars than this one: thermostatic mixer tap in the shower. No light in hall inside room where suitcase is unpacked, makes finding things difficult. Room light is 40 watt only (old fashioned incandescent lamp) and reading lamp next to bed is ridiculous 15 watt incandescent lamp. But this is a minor issue considering all other aspects, its just that I like to read in bed.
Free internet in the room. Excellent and attentive service. Very close to Schloss Sanssouci.
Situated in very calm and green surroundings, very nice and comfortable room, super clean , super comfortable bed, very nice and professional staff, very cool breakfast in a small garden, and authentic pieces of antiques giving a genuine atmosphere. I wish all the hotels I ve stayed in could provide the same level of quality! an excellent base to visit potsdam too.
the breakfast is enormous and very very good...it's the only decent food we found in Postdam ;-) The hotel has one room without internet connection. Unfortunately I was in it without this fact being mentioned to me. After making note of this lack of internet...they immediately proposed an other room. Good service.