Hotel Altora

The hotel is conveniently located near the Wernigerode Central station and the steam train up to the Brocken. It's also within walking distance of the old town, castle, and other attractions. Additionally, the hotel offers a great view of the steam railway yard and is close to the Kultur-und Kongresszentrum.

The hotel's restaurant offers an excellent breakfast and a variety of food options in the evening. Guests can also enjoy the unique experience of having their drinks delivered by a model train. However, it's important to note that the bar is closed outside of restaurant hours.

The hotel provides free parking and private parking, making it convenient for guests with vehicles. Additionally, the hotel has an ATM on-site, car rental services, and a tour desk to assist guests with their travel needs.

The hotel staff is known for being accommodating, helpful, and friendly. However, some guests have mentioned instances of abrupt or rude behavior from certain staff members.

Some guests have mentioned issues with soundproofing in the rooms, as well as the absence of electric kettles for personal use. Additionally, there have been comments about the lack of air conditioning in some rooms, which may affect comfort during warmer seasons.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the railway station or the town center comes highly recommended.

If you're a steam train enthusiast, this hotel is perfect for you. The location offers a view of the steam engines from some rooms, and the restaurant has a nostalgic ambiance with lots of railway artifacts.

Some guests reported noise issues, especially from street traffic and other guests. If you're sensitive to noise, consider requesting a quieter room or bringing earplugs.

While the hotel offers a comfortable stay, some guests noted the absence of tea/coffee facilities in the room. If this is important to you, consider bringing your own or checking with the hotel about availability.

The hotel's proximity to the Wernigerode Central station and the steam train up to the Brocken makes it an ideal location for exploring the area. Additionally, the old town, castle, and other attractions are within walking distance.

Some guests experienced slow service and abruptness from staff in the restaurant. If you plan to dine at the hotel, it may be helpful to allow extra time or explore nearby dining options.

Guests staying overnight are entitled to free tickets for local buses and trams running along the Harz region. This can be a convenient and cost-effective way to explore the area.

Some guests noted the absence of air conditioning, which made sleeping uncomfortable during hot weather. If you're sensitive to temperature, consider inquiring about room cooling options.

The hotel offers free parking, but some guests found it to be limited. If you're traveling by car, it's advisable to inquire about parking availability in advance.

The hotel's novelty of delivering drinks to tables via a model train was a highlight for many guests. Take the opportunity to experience this charming feature during your stay.