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The service was terrible. The heater did not work and my two teens and Thierry dad and I had to sleep in our coats. The halls smelled like skunk marajuana. Customers were loud and fussing and cursing. I will never stay here again nor will I recommend anyone. The prices for the night was 79.80 and I was charged 44.00 extra through Kayak and it 124.80. Never again .
Old hotel. Rented 2 rooms/2 nights. 1st had a Moldy, musty smell in room. The 2nd we could tell had been a smoking room, or someone had smoked in it and they couldn’t get the smell out. The breakfast both mornings was cold. Couldn’t eat the scrambled eggs, sausage or biscuit. We’re out of waffle mix both mornings. The public restroom was out of order at certain times because it flooded from the upstairs washing machines. It literally overflowed in the sink when the washers ran and flooded the floor. I think that’s part of the moldy smell. Just an old hotel that needed updates.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Quality Inn & Suites?
The breakfast area is very clean and organized, and the grab-and-go breakfast includes a Jimmy Dean croissant breakfast sandwich, a large apple, and a variety of snacks.
Are there any concerns about the cleanliness of the hotel?
Some guests mentioned a musty smell in the rooms and bathrooms, and a few reviews highlighted issues with cleanliness and the need for more lighting in the rooms.
What are the parking options at Quality Inn & Suites?
The hotel offers free parking, but some guests noted that there was not enough parking space available.
How is the customer service at Quality Inn & Suites?
Many guests praised the staff for being accommodating, friendly, and helpful, while a few mentioned concerns about the front door having broken glass and the need for more staff during check-in times.
What are the best and worst aspects of the beds at Quality Inn & Suites?
While some guests found the beds clean and comfortable, others mentioned that the beds were uncomfortable and caused discomfort during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection
Some guests reported issues with room cleanliness and maintenance, so it may be beneficial to inquire about the condition of available rooms before making a selection.
Verify Amenities Availability
Due to ongoing renovations, certain amenities such as the pool and breakfast options may be limited or unavailable. It's advisable to check the status of these facilities before booking.
Plan for Construction
The hotel is currently undergoing renovations, which may impact the overall guest experience. It's recommended to consider the potential disruptions from construction activities during the stay.
Clarify Additional Charges
While the hotel is pet-friendly, there have been reports of unexpected charges for pet stays. Guests should confirm any additional fees, such as those for pets, to avoid surprises.
Check for Odor Concerns
Some guests mentioned musty smells in rooms and common areas. It may be helpful to inquire about room odor and ventilation when checking in.
Inquire About Breakfast Options
Due to the renovation, the usual breakfast offerings may not be available. Guests should check with the hotel regarding the current breakfast arrangements to manage expectations.
Confirm Late Check-Out Policy
Guests with specific timing needs should clarify the hotel's late check-out policy in advance to avoid any inconvenience during departure.
Address Noise Concerns
As mentioned in reviews, noise from maintenance and construction activities could be disruptive. Guests may want to inquire about potential noise disturbances and request quieter room locations.
Verify Deposit Refund Policy
The hotel requires a deposit, and the refund process may take up to 30 days. Guests should confirm the deposit amount and the timeline for refunds before making a reservation.
Consider Alternative Breakfast Options
Due to the limited breakfast offerings during the renovation, guests may want to explore nearby dining options for a more satisfying morning meal.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | April |
Average price (weeknight) | $94 |
Average price (weekend night) | $99 |
Quality Inn & Suites is located at 503 Constitution Drive, 1.2 miles from the center of West Monroe. Ike Hamilton Expo Center is the closest landmark to Quality Inn & Suites.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Quality Inn & Suites.
Yes, Quality Inn & Suites offers free Wi-Fi.
Yes, Quality Inn & Suites offers free parking.
Quality Inn & Suites is 7 miles from Monroe Huenefeld. Quality Inn & Suites is 61.8 miles from El Dorado Goodwin Field.
Yes, Quality Inn & Suites has a pool onsite.
KAYAK scours the web for all room deals available at Quality Inn & Suites in West Monroe and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Quality Inn & Suites and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Quality Inn & Suites.