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|Value for money||8.5|
|Distance to city center||0.2 mi|
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We had a great stay at the hotel. Booked for one night while traveling to Milan. The owner was on vacation himself so his son and some other staff ran the hotel etc. Unfortunately the restaurant was closed. Luckily we could order some drinks but no food or anything. The views are fantastic, rooms are very clean and location is good. The town itself was very small with little shops or facilities.
Staff pro-activeness, apart from the young gentlemen there seems to be little awareness/attention for hotel guests.
Personnel behaviours, dinner, scenery,
Rooms, comfort, availability of professional transfer duty maybe
The staff was very friendly, even though, the phone call before arrival was very discouraging. Once , we arrived everything went very well. They were very nice to my dog. View is amazing, very clean, good internet connection. However, not optimal for hiking or taking a walk. It is very much up the hill.
Before arrival we have called the property and it seemed like the person that has answered was very unfriendly and judmental. The fact that sauna costs extra was not made clear before the arrival.
Rooms are comfortable. Nice view over the village and valley. Breakfast is good, helpful staff. Don't rely too much on Google maps when you are close to the property. Would come back there.
Very customer centric service
based on 117 reviews
Value for money
Policies vary by room type and provider.
Reviews about Albhotel Malakoff
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|Beuren Unterlenningen||7.6 mi|