Pros (+) Staff was great.
Cons (-) Room was tired and way over priced. But I had a small dog so choices were limited.
3 stars
Hilton Garden Inn Wilkes Barre
242 Highland Park Boulevard, Wilkes-Barre, PA 18702, United States
Wilkes-Barre, PA
See location+1 570 820 8595Photos of Hilton Garden Inn Wilkes Barre
Overview
Welcome to the Hilton Garden Inn Wilkes Barre hotel, in Wilkes Barre, PA. Enjoy the convenient location off Pennsylvania I-81 at Exit 168 in the Township Marketplace, next to the Mohegan Sun Arena at Casey Plaza, and minutes from Mohegan Sun Casino at Pocono Downs. This inviting Wilkes Barre, PA hotel boasts an ideal location, in the North East PA Pocono Mountain region, close to the industrial parks, skiing, golf, racing and white water rafting. From our fresh cooked-to-order breakfast and complimentary WiFi, our Hilton Garden Inn hotel, in Wilkes Barre, has everything you need for a successful stay. Savor American favorites at the Garden Grille Restaurant & Lounge or grab a quick takeaway snack from The Shop. Choose from an array of refrigerated and microwaveable items to prepare with your convenient in-room microwave, or simply relax with evening room service, while watching the flat screen TV with a great selection of channels, in your warm and inviting hotel room. Host a meeting or event for up to 80 in our flexible meeting space, while enjoying what our on-site catering has to offer. We will help you stay connected with our WiFi and complimentary business center at our Wilkes Barre hotel. Unwind after a long day with a swim in our heated indoor pool and spa, or work out in the fitness center.
Latest deals for Hilton Garden Inn Wilkes Barre
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn Wilkes Barre
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Heating
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
General
- Telephone
- Privacy curtain
- Storage available
Parking and transportation
- Airport shuttle
- Free parking
Outdoor
- Terrace/Patio
- Grill
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
Bedroom
- Feather pillow
Workspace
- Desk
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Hilton Garden Inn Wilkes Barre
8.3
Very good
455 verified ratings
Wonderful
221
Very good
95
Good
48
Okay
28
Fair
24
Mediocre
12
Poor
27
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and its proximity to amenities, but many expressed dissatisfaction with the rude and unprofessional service from the staff. The rooms were often described as small and not well-maintained, with some guests reporting issues like unserviced rooms and outdated facilities. Overall, while the hotel had some positive aspects, the negative experiences with staff and room quality overshadowed them.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.3 out of 10
1 review
8.2 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's dining options?
The hotel offers a restaurant and a bar/lounge, providing convenient dining and relaxation options for guests.
Are pets allowed at the hotel?
Pets are allowed on request, and charges may apply, ensuring that furry friends can accompany guests during their stay.
What are the hotel's health and safety measures?
The hotel has implemented enhanced cleaning, physical distancing rules, and contactless check-in/check-out, ensuring a safe and comfortable environment for guests.
Is there free parking available at the hotel?
Yes, the hotel offers free parking, providing added convenience for guests with vehicles.
What can guests expect from the hotel's staff?
The staff are known for being friendly, helpful, and accommodating, ensuring a pleasant and welcoming experience for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
May is noted as the low season, which could offer quieter surroundings and potentially lower rates.
Check Pool Availability
Before booking, it's advisable to check the status of the pool, as some guests were disappointed to find it closed during their stay.
Be Informed About Ongoing Construction
Some guests were surprised by ongoing construction, which affected the availability of certain facilities. It's recommended to inquire about any ongoing renovations before booking.
Explore Nearby Attractions
The hotel's proximity to various attractions such as the Mohegan Sun Arena at Casey Plaza and F.M. Kirby Center for the Performing Arts makes it convenient for entertainment options.
Pet-Friendly Accommodation
The hotel offers increased accessibility and is pet-friendly, making it suitable for guests traveling with pets.
Clarify Breakfast Inclusions
While some guests praised the breakfast, others were surprised by additional charges. It's advisable to clarify breakfast inclusions before booking.
Address Room Concerns Promptly
If there are any issues with the room, such as cleanliness or maintenance, promptly informing the staff can lead to a more comfortable stay.
Consider Nearby Dining Options
Guests appreciated the proximity to various dining options, including a Japanese restaurant and a Starbucks within walking distance.
Verify Room Preferences
Double-check room preferences upon check-in to ensure that the reserved room type is provided to avoid any inconvenience.
Location
242 Highland Park Boulevard, Wilkes-Barre, PA 18702
What's nearby
- Mohegan Sun Arena at Casey Plaza0.4 mi
- Lion Brewery Inc.1.2 mi
- George W. Guthrie School1.3 mi
- Central Railroad of New Jersey Station1.3 mi
- Best Western Plus Genetti Hotel & Conference Center1.4 mi
- F.M. Kirby Center for the Performing Arts1.4 mi
- St. John the Evangelist Roman Catholic Church and School Building1.5 mi
- Luzerne County Courthouse1.5 mi
- Bridge in City of Wilkes-Barre1.6 mi
- McClintock Hall1.7 mi
- Market Street Bridge1.7 mi
- Weiss Hall1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Wilkes Barre
Low season | June |
|---|---|
High season | September |
Average price (weeknight) | $174 |
Average price (weekend night) | $162 |
When to book a room at Hilton Garden Inn Wilkes Barre
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Wilkes Barre
FAQs when booking at Hilton Garden Inn Wilkes Barre
Nearby hotels and places to stay
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See most recommended stays in Wilkes-BarreGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Wilkes-Barre Scranton |
Distance to airport | 9.7 mi |
Everything you need to know for your stay in Wilkes-Barre
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