Holiday Inn Express Xalapa

The hotel offers a complimentary breakfast that guests have described as very good and perfect for their needs.

The hotel is located in the center of all the action in downtown, making it perfect for exploring the historic City Center, restaurants, the main cathedral, and nearby parks.

Guests have praised the super comfortable beds and pillows, ensuring a good night's sleep during your stay.

While some guests found it hard to find parking, the hotel offers parking and a shuttle service, making it convenient for guests with vehicles.

Guests have consistently mentioned that the hotel was very clean, with spotless rooms and common areas, ensuring a pleasant and comfortable stay.

Several guests mentioned the spectacular views from the rooms, especially those facing the city center and landmarks. Consider requesting a room with a view for an enhanced experience.

The hotel offers a free shuttle service, which can be convenient for exploring nearby attractions or getting to and from the airport.

If planning a visit, consider traveling in September, which is mentioned as the low season. This could potentially result in fewer crowds and more affordable rates.

The hotel offers various accessibility features, including wheelchair-accessible rooms, shower chairs, and grab rails in the bathrooms, making it a suitable choice for guests with mobility needs.

The hotel's proximity to Parque Juarez, El Agora, Diego Rivera Gallery, and other attractions makes it an ideal base for exploring the city's cultural and natural landmarks.

Some guests noted a lack of English-speaking staff at the front desk. Consider requesting assistance from staff members like Melissa, who received praise for her English proficiency and hospitality experience.

If considering a room upgrade for a balcony, it's advisable to confirm the availability directly with the hotel, as some guests reported discrepancies between the advertised room features and the actual amenities.

While the gym was mentioned to have limited equipment, it was noted as clean and available for use by making a reservation. Guests can take advantage of this facility for their fitness needs during their stay.

If traveling by car, plan parking arrangements in advance, as some guests found it challenging to find parking due to the hotel's location on top of a shopping center.

Some guests noted the absence of a fridge in the room, which could be inconvenient for storing items like medicine. Consider bringing a portable cooler if refrigeration is necessary.