Wakamatsuya

The onsen facilities at Wakamatsuya are older but well-maintained, with sulfur-rich and comfortably warm water. There are also large private onsen rooms available, and no reservation is needed to use them.

Guests can expect Japanese-style breakfast with abundant small dishes and very tasty and yummy meals for dinner. The ryokan also serves the famous Zao beef, which is delicious.

The staff at Wakamatsuya are incredibly helpful, nice, and very polite, providing excellent customer service. They also offer transport pick-up and drop-off from the Zao Onsen bus terminal.

Yes, Wakamatsuya provides a free shuttle car to nearby areas whenever guests want, and they also offer pick-up service. This makes it convenient for guests to explore the nearby attractions.

Wakamatsuya offers a range of amenities, including a free milk/coffee/pudding service at the lounge, spacious and comfortable rooms, and loaned snow boots. Additionally, guests can enjoy massage and hot tub facilities.

Opt for a room with a mountain view to enjoy the surrounding snowcapped mountains, as mentioned by several guests.

Utilize the hotel's free shuttle service to nearby areas, providing convenient transportation for exploring the surroundings.

Make use of the private onsen facilities, which were highly praised by guests for their relaxing and comfortable atmosphere.

If you have dietary preferences, inform the hotel in advance for a well-catered meal experience, as mentioned by a guest who appreciated the vegetarian options.

Take advantage of the complimentary milk, coffee, and pudding service at the lounge, which was highlighted as a nice touch by a guest.

Be prepared for potential language barriers, as some guests experienced minor issues with non-English speaking staff, although they were described as friendly and accommodating.

If arriving by bus, consider calling the hotel upon arrival for pick-up, especially due to the slight distance of slope before reaching the hotel, as suggested by a guest.

Embrace the Japanese-style breakfast served with abundant small dishes, as praised by a guest for providing a great dining experience.

Enjoy the onsen water, described as full of sulfur and pretty warm, offering a great way to relax and unwind during your stay.

Immerse yourself in the traditional ryokan experience, complete with tatami flooring, yukata (Japanese bathrobe), and a serene garden, as highlighted by several guests.