The Radisson Blu Hotel Yanbu is located on the shore of the Red Sea. The hotel is the preferred hotel for both business tarvelers and holiday makers in this fantastic part of the country. You find the cristal blue Red Sea which attracts people from all over the world for diving, snorkeling and deep sea fishing. The Radisson Blu Hotel Yanbu is located 14 kilometres away from the heavy industrial area, Royal Commission.
I had to wait 20 min. till my room to be ready
some of the staff were rude
The hotel location is good, being right on the seaside. However the good news stops there. The hotel staff are unable to help when asked for recommendations of restaurants and the like. They are unable to give directions as to how to get there. When I asked for directions to Madain Saleh (a historic site and major tourist destination), the staff had not heard about this site and could not give any directions until I spoke to the manager of the hotel. Creature comforts in the room are sparse, the air-conditioning (it is a window unit) was noisy and all of the furniture looked dated.
There is a lack of customer service at this hotel - you are met with a stoic silence on most issues. The printer in the business center was not working and 2 days later it was still not working. The hotel is a 2 star hotel at best and the attitude of the staff reflects it.
Bed and food
nothing special about this hotel
A/C conditioner was not working properly, poor service from receiption
long time for check in
The hotel bus can transport guests from and to the airport.
there is no room for massage.
it was so quite and clean and a lot of TV channels
free Internet access