Refused to give me the room I booked, downgrded me without authorization or even offering to refund the difference. I called the booking site, left my key in the empty room and left. Hotel still refuses to refund anything.
2 stars
Victorian Inn & Suites-York
Photos of Victorian Inn & Suites-York
Overview
Hotel with free breakfast, near Wessels Living History Farm This smoke-free hotel features an indoor pool, a 24-hour business center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Victorian Inn & Suites offers 51 accommodations with complimentary newspapers and hair dryers. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries. This York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool.
Latest deals for Victorian Inn & Suites-York
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Victorian Inn & Suites-York
- Indoor pool
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Shower chair
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Pool and spa
- Rooftop pool
- Heated pool
- Hot tub
- Indoor pool
- Pool towels
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
General
- Window
- Family rooms
- Telephone
- Carpeted
Kitchen
- Microwave
- Refrigerator
- Kitchenette
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Things to do
- Casino
Health and safety
- Daily housekeeping
Reviews of Victorian Inn & Suites-York
6.5
Okay
653 verified ratings
Wonderful
227
Very good
122
Good
96
Okay
47
Fair
57
Mediocre
35
Poor
69
Summary of reviews
Guests say
Guests had significant concerns regarding the cleanliness of the hotel, with multiple mentions of dirty rooms, mold, and unpleasant odors. The breakfast offerings were also criticized for being subpar. However, some guests appreciated the spaciousness of the rooms and the comfortable beds, along with the helpfulness of the staff and the convenient location for freeway access.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
All reviews
Pros (+) Rooms were clean and we had enough room for all the suitcases. Beds were comfortable. Nice breakfast. Very pet friendly. We arrived quite late after driving in from Colorado and staff was very courteous.
Pros (+) breakfast was good
Cons (-) Had a non-smoking room but it was just across the hall from the smoking rooms. The hallway and my room smelled awful. And whatever they spray in the rooms to cover the smell isn't any better. Last time I stayed at a New Victorian was about 4 years ago and had a similar experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at Victorian Inn & Suites?
The complimentary breakfast at Victorian Inn & Suites offers a good selection, including a waffle maker and basic but good options.
Are there any specific amenities for guests with accessibility needs at Victorian Inn & Suites?
Victorian Inn & Suites provides increased accessibility, roll-in shower, shower chair, and toilet with grab rails to accommodate guests with accessibility needs.
What are the best times to visit Victorian Inn & Suites?
The low season at Victorian Inn & Suites is in January, while the high season is in October.
How is the cleanliness at Victorian Inn & Suites?
The rooms at Victorian Inn & Suites are described as clean and comfortable, but some guests have mentioned areas needing more cleaning and instances of dust and stains.
Is parking readily available at Victorian Inn & Suites?
Victorian Inn & Suites offers free parking, making it convenient for guests to park during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from the Road
If you're a light sleeper, consider requesting a room facing away from the road to minimize noise disturbances.
Check Room Amenities
Some guests found the rooms to be outdated, so it's advisable to check the room amenities and condition before finalizing your booking.
Consider Bringing Your Own Toiletries
A few guests mentioned that the toiletries provided were limited, so consider bringing your own to ensure you have everything you need.
Verify the State of the Pool
Before planning a swim, it's recommended to verify the current state of the pool, as some guests reported issues with pool cleanliness.
Check for Nearby Attractions
The hotel is conveniently located near the Anna Bemis Palmer Museum, so consider visiting this nearby attraction during your stay.
Be Mindful of Breakfast Timing
Some guests found that the breakfast options were limited later in the morning, so consider arriving early to ensure a wider selection.
Inquire About Pet-Friendly Rooms
If traveling with pets, it's advisable to inquire about the availability of pet-friendly rooms and any associated charges.
Consider Bringing Earplugs
As some guests mentioned noise disturbances, bringing earplugs may help ensure a peaceful night's sleep.
Verify the Functionality of Room Features
Some guests reported issues with room features such as air conditioning and bathroom amenities, so it's advisable to verify their functionality upon check-in.
Check for Security Measures
If security is a concern, it's recommended to inquire about the status of security features such as door locks and surveillance cameras.
Location
3724 South US Highway 81, York, NE 68467
What's nearby
- Anna Bemis Palmer Museum3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Victorian Inn & Suites-York
Low season | April |
|---|---|
High season | June |
Average price (weeknight) | $103 |
Average price (weekend night) | $90 |
When to book a room at Victorian Inn & Suites-York
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Victorian Inn & Suites-York
FAQs when booking at Victorian Inn & Suites-York
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in YorkMost recommended
See most recommended stays in YorkGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 2.9 mi |