Guests of the establishment receive a welcome drink on arrival. Services and facilities at the hotel include a safe, internet access, wireless internet access, a restaurant, a bar and a babysitting service. A garage can be used for parking (for a fee). A balcony is included as standard in most accommodation units and offers an extra space for relaxation. Each accommodation unit features separate bedrooms or a double bed. Cots and extra beds are available. Among the amenities are a safe and a minibar. A telephone, a TV, a radio and wireless internet access are provided for guests' convenience. Each accommodation unit includes a bathroom with a bathtub. Sport and entertainment options are available at the establishment. Those wishing to enjoy a swim can make use of the indoor and outdoor pools. Leisure options at the establishment also include a spa and a sauna. Copyright GIATA 2004 - 2016. The establishment offers a wide range of bookable meals and board options, including breakfast, brunch, dinner and half board. Staff are also happy to prepare vegetarian dishes. The following credit cards are accepted at the establishment: American Express, VISA and MasterCard.
Hotel staff is very friendly and helpful. The location is very quiet and not far from the stop of the electric bus into the town centre.
Hotel is further away from town centre that we thought, up a steep hill which can be tricky in the winter if there's snow on the ground. Breakfast is included in the price (which is much appreciated) but not much option.
Very nice small hotel... warm receiption, country style room... feels like home. Staffs were quite friendly and helpful. It was not easy for us to climbing and look for the hotel with heavy luggagues but it worthed. We would have extended our stay if possible!
Though it is far and inconvenient to reach the hotel from the station (about 30 minutes by walk), for that, scenery was more beautiful! We were little disappointed not to see the Matterhorn from the room, because our room was a loft.But we were very happy to see the very good scenery from the place for breakfast.
The ceiling is the room (particularly bathroom) was very low. I bumped my head sometimes.And, hand towels were not prepared (only bath towels).
Friendly and helpful staff. great dinner buffet value. Was 25 sfr per meal but for what you got it beat anything you could get in town. Free breakfast also very good. Was upgraded to a corner room with an outstanding view of the Matterhorn from the balcony. Very comfortable bed.
Little out of the way from center of town/train station. With luggage, recommend taking a taxi or a bus
Staff was very helpful in all aspects.
Internet access was not available at all. Rooms were also small compared to other locations/hotels.
The location of the restaurant, which you can view the Matterhorn during when you take your breakfast.
The view of the Matterhorn from the balcony was excellent!
the room was quite below standards for the rate charged.
The view from our balcony of the Matterhorn was beautiful and the room itself was comfortable.
Located in an quiet zone of Zermatt but near cable car station for Matthorn Glacier Paradise. Family run by a young couple, very nice.
Far away from Zermatt Matthorn Bahnhof(about 1.5km, on a top of a hill). Hotel sign is very hard to find out(They use beer brand ad light sign as hotel sign). Should give more detail the way direction in booking confirmation form, such as how to reserve hotel pick-up service or how to use town electronic bus to reach the hotel, etc. Breakfast is normal.
1) The room rate: It was not worthy of money value at all. Especially do not make a reservation for the mountain view side room. During our stay for three days, it was all rainy or cludy. We could not see the mountain at all from our room, but still had to pay full charge (twice of normal room). Of course, the hotel did not make the weather, but there should be some consideration for this kind of case. 2) The hotel location is terrible to find yourself if you are a first time visitor. Best way to find the hotel is to take a taxi at the station. Of not you will have a hard time to find its location, esepcially when with your luggages on your hand, you will not expect any enjoyable stay. 3) Hotel furnitures should be replaced. 4) THey need to provide better breakfast.