Overview

Phoenix

Untere Wiestistrasse 11, 3920 Zermatt, Valais, Switzerland
+41 27 968 18 19

$204+

Overall guest ratings

9.0/10 Excellent
Based on 448 reviews

Review highlights

  • 10.0
  • 9.8
  • 9.4
  • 6.6

Good to know

  • Nice building
  • Clean rooms
  • Friendly service
  • Modern Hotel

Nearby

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    About

    Located near a train station, Phoenix is a great choice for a stay in Zermatt. You can be pampered with hot stone massages, then unwind with a drink at the bar/lounge. Other features include a fitness center, a terrace, and a garden.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Skiing (downhill)
    • No smoking
    • Bar/Lounge
    • Express check out
    • Safe
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 448 reviews
    • 10.0 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      10.0 "100% said it was a stylish hotel."
      10.0 "100% enjoyed the friendly atmosphere."
    • 9.8 "Excellent breakfast."
    • 9.4 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
      10.0 "100% thought the architecture was beautiful."
      10.0 "100% loved the terrace."
      10.0 "100% said the facilities were very new."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      8.6 "Management was excellent, said 86%."
    • 9.0 "Food is to die for."
      9.1 "91% enjoyed the side dishes."
      10.0 "Yummy desserts, said 100%."
      10.0 "100% loved the menu selection."
    • 6.6 "Internet is average."

    Overall Rating

    9.1 Excellent
    Based on 367 reviews
    • 10.0 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      10.0 "100% enjoyed the friendly atmosphere."
    • 9.7 "Excellent breakfast."
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 9.5 "Excellent amenities."
      9.5 "95% thought the building was wonderful."
    • 8.8 "Location is great."
      7.0 "City centre within easy reach, said 70%."
      8.5 "85% thought it was easy to get to the train station."
    • 6.9 "Internet is average."
      6.3 "63% thought the wifi quality was ok."

    Overall Rating

    9.0 Excellent
    Based on 67 reviews
    • 10.0 "Awesome vibe."
    • 9.9 "Excellent breakfast."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.0 "Food is to die for."
    • 8.5 "Location is great."

    Overall Rating

    9.2 Excellent
    Based on 13 reviews
    • 7.6 "Nice rooms."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Clean rooms"
    "Friendly service"
    "Modern Hotel"
    data provided by TrustYou

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