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Distance to city center
Distance to airport
|"Very friendly and helpful staff!"||(in 67 reviews)|
|"Fantastic views and great location."||(in 31 reviews)|
|"A great and modern hotel."||(in 40 reviews)|
|"Zermatt is just very expensive."||(in 3 reviews)|
|"Lack of tea making facilities in room."||(in 2 reviews)|
|"There is a coffee machine in the room, but not a coffee capsule."||(in 3 reviews)|
Time of year
Show reviews that mention
|breakfast was excellent||in 170 reviews|
|room with view||in 145 reviews|
|friendly staff||in 137 reviews|
|view of the matterhorn||in 91 reviews|
|excellent at this hotel||in 83 reviews|
|good location||in 44 reviews|
|bit far||in 32 reviews|
|coffee machine||in 24 reviews|
|shuttle service||in 24 reviews|
|walk from the train station||in 20 reviews|
|zermatt||in 16 reviews|
|clean and comfortable||in 11 reviews|
|twin beds||in 10 reviews|
|fruit with yogurt||in 9 reviews|
|rooms were very clean||in 8 reviews|
|main street||in 7 reviews|
|good selection||in 4 reviews|
|dirty carpet||in 1 review|
|great location||in 1 review|
We enjoyed the fireplace in the bar and the hotel boutique atmosphere.
The Hotel staff was wonderful
My only thought would be that they need a hot tube
We had an amazing time at Hotel Phoenix. The staff were very friendly and helpful, the room was clean and comfortable, the location was fantastic and the views were breathtaking. Our room had an amazing view of the Matterhorn Mountain. The staff were very helpful. When we asked to recommend a restaurant, not only did they recommend one but they booked us a table for our group and got us a copy of the menu! The breakfast was good. We would definately recommend this hotel to anyone.
Clean room. Good view.
The staff was very polite and helpful, the room was spotlessly clean and the bed was vert comfortable. Awesome duvet and pillows!
No, nothing at all.
When you stay at Phoenix in Zermatt, you'll be on a river, just steps from Matterhorn Ski Paradise and 5 minutes by foot from Zermatt–Sunnegga Funicular. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A train station pick-up service is available for a surcharge.
based on 593 reviews
Policies vary by room type and provider.
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Reviews about Phoenix
Most Popular Landmarks
- Zermatt Railway Station 0.3 mi
- Zermatt-Matterhorn Ski Resort 0.3 mi
- Matterhorn Museum 0.5 mi
- Sunnegga Ski Resort 0.9 mi
- Gornerschlucht 1.3 mi
- Bosentrift 2.7 mi