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Phoenix
Untere Wiestistrasse 11, 3920 Zermatt, Valais, Switzerland
+41 27 968 18 19
Cheapest
rate per night
9.1
Excellent
based on 593 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Booking.com | $239 |
| Travelocity | $245 |
| Opodo | $391 |
Good to know
Value for money |
8.6 |
|---|---|
Distance to city center |
0.3 mi |
Location rating |
8.6 |
Nearest Airport |
Zurich |
Distance to airport |
106.0 mi |
Rooms
Standard Rooms
$239+
Bed type
Provider
Nightly
Unknown
$239
per night
Unknown
$245
per night
Unknown
$391
per night
Reviews
Pros
| "Very friendly and helpful staff!" | (in 67 reviews) |
|---|---|
| "Fantastic views and great location." | (in 31 reviews) |
| "A great and modern hotel." | (in 40 reviews) |
Cons
| "Zermatt is just very expensive." | (in 3 reviews) |
|---|---|
| "Lack of tea making facilities in room." | (in 2 reviews) |
| "There is a coffee machine in the room, but not a coffee capsule." | (in 3 reviews) |
Traveler rating
183
32
3
0
0
Time of year
Traveler type
Show reviews that mention
+
| breakfast was excellent | in 170 reviews |
|---|---|
| room with view | in 145 reviews |
| friendly staff | in 137 reviews |
| view of the matterhorn | in 91 reviews |
| excellent at this hotel | in 83 reviews |
| good location | in 44 reviews |
| bit far | in 32 reviews |
| coffee machine | in 24 reviews |
| shuttle service | in 24 reviews |
| walk from the train station | in 20 reviews |
| zermatt | in 16 reviews |
| clean and comfortable | in 11 reviews |
| twin beds | in 10 reviews |
| fruit with yogurt | in 9 reviews |
| rooms were very clean | in 8 reviews |
| main street | in 7 reviews |
| good selection | in 4 reviews |
| dirty carpet | in 1 review |
| great location | in 1 review |
-
GoodOct 20117.7
We enjoyed the fireplace in the bar and the hotel boutique atmosphere.
Nothing
-
GoodNov 20107.7
The Hotel staff was wonderful
My only thought would be that they need a hot tube
-
GoodSep 20108.0
We had an amazing time at Hotel Phoenix. The staff were very friendly and helpful, the room was clean and comfortable, the location was fantastic and the views were breathtaking. Our room had an amazing view of the Matterhorn Mountain. The staff were very helpful. When we asked to recommend a restaurant, not only did they recommend one but they booked us a table for our group and got us a copy of the menu! The breakfast was good. We would definately recommend this hotel to anyone.
-
GoodSep 20107.7
Clean room. Good view.
-
GoodAug 20107.7
The staff was very polite and helpful, the room was spotlessly clean and the bed was vert comfortable. Awesome duvet and pillows!
No, nothing at all.
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.
About
Overview
When you stay at Phoenix in Zermatt, you'll be on a river, just steps from Matterhorn Ski Paradise and 5 minutes by foot from Zermatt–Sunnegga Funicular. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A train station pick-up service is available for a surcharge.
Hotels.com
Features
9.1 Excellent
based on 593 reviews
9.6
Cleanliness
9.4
Comfort
8.6
Location
9.1
Services
Check in |
3:00 PM |
Check out |
10:30 AM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Free Wi-Fi
Radio
Entire unit located on ground floor
Pets allowed on request. Charges may apply.
Wi-Fi available in all areas
Internet
Daily housekeeping
Linens
Towels
Safety deposit box
Cribs available
Feather pillow
Fire extinguisher
Seating area
Laundry facilities
Elevator
Ironing service
Flat-screen TV
Laundry service
Meeting/Banquet facilities
Hiking
Massage
Fold-up bed
Free toiletries
Shampoo
Shoeshine
Shared lounge/TV area
Smoke alarms
Hardwood or parquet floors
Heating
Shower
Special diet menus (on request)
Contactless check-in/check-out
Accessible by elevator
Physical distancing in dining areas
Fishing
Board games/puzzles
Physical distancing rules
Golf
First-aid kit
Spa
Cycling
Socket near the bed
Sofa
Skiing
Key card access
Sofa bed
CCTV in common areas
CCTV outside property
No smoking
Balcony
Soundproof rooms
Bathtub
Soundproofing
Restaurant
Bar/Lounge
Landmark view
Hand sanitizer in guest accommodation and key areas
Express check out
Body soap
Hairdryer
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Mountain view
Toilet
Guest accommodation is disinfected between stays
Toilet paper
Guest accommodation sealed after cleaning
Children's television networks
All plates, cutlery, glasses and other tableware have been sanitized
Safe
Delivered food is securely covered
Trash cans
Food can be delivered to guest accommodation
Complimentary breakfast
Coffee machine
Guests can opt-out of accommodation cleaning service
TV
Upper floors accessible by elevator
Staff follow all safety protocols as directed by local authorities
Desk
Private bathroom
Ski storage
Wardrobe or closet
Designated smoking area
Storage available
Shuttle service (additional charge)
FAQs when booking at Phoenix
Where is Phoenix located?
When is check-in time and check-out time at Phoenix?
Does Phoenix offer free Wi-Fi?
Does Phoenix offer free parking?
Does Phoenix offer free airport shuttle service?
How far is Phoenix from the airport?
Can you bring pets to Phoenix?
Does Phoenix have a pool?
Photos
All Photos
01 of 35
Reviews about Phoenix
“The interior and staff”
“Helpful friendly staff , always willing to give advise on best eating places , ordering taxis”
“Good in room breakfast.”
“The room with the view of the Matterhorn, and the skylights were amazing!”
“We loved everything in Phoenix hotel : the amazingly friendly service, clean and comfortable rooms decorated in a lovely cosy chalet style, delicious breakfast. We will be back asap”
Location
Most Popular Landmarks
- Zermatt Railway Station 0.3 mi
- Zermatt-Matterhorn Ski Resort 0.3 mi
- Matterhorn Museum 0.5 mi
- Sunnegga Ski Resort 0.9 mi
- Gornerschlucht 1.3 mi
- Bosentrift 2.7 mi
Zermatt Travel Guide
Learn about Zermatt on KAYAK
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