|Top route||Jeddah King Abdulaziz Intl to Riyadh King Khaled Intl|
|Top airport||Riyadh King Khaled Intl|
I like the price of the ticket. I do not like the waiting, waiting, waiting to drop off luggage. I do not like the waiting, waiting, waiting to board. I liked that the flight was on time.
Delayed more than an hour.
Staff aggressive The gate was too far
Very poor Customer service…the girl at the check in desk was horrible. her service was not even close to world standard but I think Flynass can improve and learn to treat their customers better
New airplanes - timely departure! No entertainment, this needs improvement!
The flight delayed. No screen, no charge for mobile devices. The portion of food is very small. The food is not delicious and no sweet just 3 pieces of fruit mostly apple. If you want coffee or tea you have to buy even you buy ticket at higher price than airlines that offer drinks, snacks and meals for free.
Cons: The flight is delayed for two hours
Pros: i need to change the date but cannot find anyone help, including either call center or flynas staff in airport
Cons: just give me a simple way to change my flight
Cons: Schedule. Crew
Pros: The Crew members especially Magid
Cons: People are sitting in our seats!!! This issue is on every single flight I have with FlyNas
Cons: Always late, an they blame it on the previous flight, as if it is operated by different company
Cons: Being on time. Always their standard excuse to be late is due to delay from previous flight; as if each flight run by different company.
Pros: Bad experience with flynas
Cons: Saudia airplanes much better. This is the last time with flynas.
Cons: Flight again delayed , over 2 hours Complete lack of communication from the crew Once landed waited ages for the buses, once in the buses also waited ages on the Tarmack A complete disaster from start to finish And again no one to talk to no compensation Will not use these! airline ever again !
Pros: Flight got delayed for an hour and they changed the craft to another airline which was super uncomfortable small and narrow seats and aircraft smells bad
Cons: delay flight and rent another craft lion air !!
Pros: So good everything was okay
Cons: 1 hour waiting for customer service to answer the call
Pros: We arrived before time
Cons: The crew were very cold, not even smiling and didn’t have welcoming spirit
Cons: Was so hot and delay as usual with flynas!
Pros: Fast flight reached before time
Cons: The boarding time
Pros: Business Class is very comfy.
Cons: Food quality. Number of business class seats.
Cons: موظف الكاونتر في الاستقبال لم يحسن اختيار المقاعد للعائلة
Pros: The boarding was easy and the personnel was so nice, the flight took up early and reached before time
Cons: The entertainment in the flight
Cons: not delaying 2 hours
Pros: The flight arrived 30 min earlier than the scheduled time.
Cons: The coffee wasn't hot enough.. No hanger available on the flight to hang clothes.. Luggage took too long to arrive to terminal.
Pros: The crew was very rude. They were not helpful at any stage.
Cons: Crew members should be trained properly about how to be nice in dealing with passengers.
Pros: Business class seats are very comfy & dinner on airplane was delicious.
Cons: They are still using busses for boarding in both Taif and in Dammam airports.
On board flynas flights, cabin baggage should not exceed 22x14x9in. If your hand luggage is bigger, the flynas assistance team will most likely ask you to pay extra for checked luggage.
flynas offers direct flights to 44 cities in 18 different countries. Riyadh, Jeddah, and Dubai are the most popular cities covered by flynas.
flynas concentrates most of its flight operations in Riyadh.
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