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Morning receptionist spoke english understandably. The Manager did not listen or understand the problem with balcony door. The door jammed couple of times. The desk clerk said no-one can come to look the problem. Then the Manger came yelling that I (60+) have handled the door carelessly and taped a paper to the window saying that any reparatures will be charged. When the door was closed next time, it jammed again. I told to the receptionist to have a meeting with the manager next morning. Soon a service-fellow came to see the window. He gave instructions how to avoid jamming, and said there is something wrong with the mechanism (with few english words). After that I did not open the sliding door anymore. The evening was spoiled. I am not complaining but tell what I experienced.
The care and asistance given by the staff - second to none. The room was very spacious and comfortable with excellant views of the lake.- especially important for a long stay Although next to a 'main' road it was peaceful. Rail station opposite the hotel. Excellant light snacks at the Hotel Very few facilities within walking distance of the hotel. Virtually no night life in the vacinity of the Hotel. Necessitated using the car although the railway station was just over the road which we used on a day visit to Milan. Effectively a hotel for people with their own transport. Especially neeeded to access resteraunts
The location and view. I was incredibly insulted by the manager. My train was delayed and we arrived 10 mins over the close time of 11.30 at night. He yelled at us about being late even though he knew we had a late flight. I will not ever stay here again due to this incident.
The staff were really pleasant and helpful. The location wasn't brilliant, you needed a car.
friendly staff and very helpful excellent view over lake quite isolated a car is required
eccellant location use of the internet
Great location and comfortable rooms.
Staff could not have more helpful and cheerful. Our view from the balcony was beautiful. Great breakfast. We were extremely pleased with our four night stay. Visits to Varenna and Bellogio(sp?) were easy by train and boat. Wonderful area!
Staff were extremely helpful. No tea and coffee making facilities in the room.
I liked everything. nothing
Nice clean hote helpfull staff.
Friendly and helpful staff, good location and very clean and well kept hotel.
wanderful lake vew
Good location, good breakfast. Incompetent service. We asked the receptionist to suggest some restaurant for dinner. She did list three. Turned out that we couldn't reach any of the restaurants (after 1.5 hour of walking around and looking for them) as the whole city center was blocked because of some conference. Even though the hotels were informed about this blockage in advance, the receptionist did not mention it! Otherwise it's a fairly decent hotel that seems to be used mostly for corporate events and retreats.
Location, location. Views are fantastic and still close to Lecco town centre Restaurant very expensive
The view from the room's terrace was exceptional. The room was very spacious and very clean and it was actually much nicer than we thought it would be. The breakfast was fantastic, a very good standard, a great variety and enjoying breakfast whilst over looking the lake from the 6th floor dinning room was a really great start to the day. The staff were professional but not very friendly.
very personable staff...spotless, new and modern rooms, wonderful view of the lake and Lecco (across the lake from Hotel Griso)...convenient location to all spots on Lake Como and other cities..Bergamo airport and Milano No room service.
Excellent location with a lake view; very comfortable bed and neat room all together. Breakfast could've been better; restaurant/bistro the service/ staff/ food and value for money was bad. Spare some time to go out and find some lovely place for a meal rather then staying in.
Nice room and view but given the unfriendly staff and bad service wouldn't recommend it to anyone
The room, is very nice, big and comfortable. All rooms with balcony, an great view. The location is great, right at the lake, and goes everywhere. The breakfeast is very good as well. And has a parking place. Would stay again. The staff is not nice or helpfull, but apparently, in Italy, that is very commom. The restaurant is closed on sundays, and it is quite expensive.
Hotel Griso is perfectly situated across the Lake from the lovely little town of Lecco. The rooms have the most wonderful view across the lake to the mountains. Great comfort and fantastic value for money. The staff are superb and we believe this is because the hotel manager is wonderful with his staff, creating a very happy work environment. Loved our 5 days there. Great restaurant upstairs
Quality and value for money The bar and restaurant were excellent but empty.
The staff was very helpfull and friendly. Breakfast is ok for Italy. Rooms were very clean. For us it was perfectly situated ... however be aware town has very small (but Lecco on walking distance)
The room was fantastic and the bed absolutely wonderful, I slept so well, the place was very clean and beautiful view of Lake Como.
the room was clean, had a lovely view and the staff were very helpful. It was just ideal for a short break and the location was great.
Well situated, good for overnight stay, staff were helpful. Breakfast was basic, but coffee good.
Staff were lovely, and the hotel was in a great location overlooking the lake
We just loved this small family run hotel. Nothing was too much trouble for them, the breakfast was good, the room spacious with lovely views, fridge, safe, all you needed. Right in the centre with lots of restaurants and lovely shopping areas. Will definitely go there again.
Nice, clean and big room. Friendly and helpful staff. Good atmosphere. Very simple breakfast. The traffic outside made it impossible to stay very long at the balcony because of the noise.
The location in Lecco old town and the excellent service provided by the family who run the hotel. -
four of us stayed at this hotel, it was excellent....rooms were a good size and very clean, the staff were very helpful, we used it as a base for going to the grand prix and visiting the moto guzzi museum, we found it to be in an excellent location
The staff at the Hotel Alberi were wonderful. It had a safe and comfortable feeling. It was like staying with family. The hotel was also located in the center of Lecco which was so great. The bed was hard.
Nice room, Hotel very clean,Good position for the lake and town center,Room cleaned every day,Staff very friendly,easy access to all floors,Lift,Breakfast Adequate. None
Excellent location right on the lake and in the centre of town. Wonderfully helpful and friendly owner and staff - a real family feel and welcome. Hotel is very clean, up to date and comfortable. Would recommend. Parking can be difficult, but this is not the fault of the Hotel.
This was a jewel. It was a most lovely place to stay - excellent in every way. The rooms had been refurbished lately and were reasonably sized and were spick and span. The room opened on to small balcony from where we could look at the lake and high cliffs across a narrow road. The good breakfast was in a room with big windows through which we could look at business people windsurfing on the lake before work, launching almost from the front door. There are three restaurants and a great coffee place close by, including the El Terrazzo which is bit pricey but has good food and a perfect location beside the lake - highly recommended. There is bus every hour or so into Lecco across the lake. The owners are outstandingly courteous and helpful - they even gave us a lift to the Lecco railway station when they were taking their son to the train (saving the 15 euro taxi ride). All in all, this place is a jewel.
There is no doubt that the family who run the hotel make it a wonderful experience and that together with the location make it perfect. Nothing!!!!!!!!!!!1
Very nice staff and good atmosphere. Beautiful views on Lake Como.
Great view, clean room No air conditioning, and it was quie hot
The view of the lake. The rooms are big
Very friendly and helpful staff, gorgeous view of the lake, and excellent value for the price.
Very friendly staff, good food, helpful, good breakfast, great views over the lake. Distance from the town for walking out for a drink or food.
The owners are extremely helpful and friendly. Made every effort to help with any questions/directions about the area. Room with balcony was overlooking the lake and mountains.
It is a family owned and run hotel with the owners taking obvious pride in their establishment. They were extremely helpful to us during our stay. The views were absolutely gorgeous and we couldn't have been more pleased with our choice. Our stay was was too short..
Directly on the lake with a great view. Hotel restaurent was closed but received a great recommendation for a nice Pizzeria nearby!
The location was very good for fairly low price
Our front facing room had a wonderfull view across the lake.The room was clean and the aircon excellent.The double glazing muted road noise from outside.A good blend of comfort and price! It was a nice walk to Lecco but a little far.
The Hotel clean in a very good location with helpful friendly staff.
The staff was great,very accomodating
Good location with view to the lake. Nice staff and comfortable room.
Excellent hotel in a great location. Our room had fantastic views and breakfast was excellent Welcome at reception could have been friendlier
Wonderful view of the lake, nice parking space inside the hotel park, great room with a huge bathroom.
The room is clean ,good size and over looking the lake giving a relaxing and peaceful feeling.The breakfast is good with a good spread. The hotel on the whole is clean.I only have time to stay 1 night, will definitely return to stay longer. No
This is a beautiful small hotel on the lake side. Our room had a beautiful view of the lake and was very comfortable and very nicely decorated. The staff were very friendly and welcoming and the buffet breakfast was excellent with lots of choice. Would definitely recommend the hotel to anyone. Absolutely nothing bad to say about this hotel.
staff were friendly and helpful
Pleasant room with a good view over the river and a nice piazza outside the front door of the hotel for drinks. A good restaurant next door. Easy walk along the riverside to the centre of Lecco. Easy for parking.
Staff very friendly , offering information and advice about Lecco.We had a walk on balcony and a comfortable double room.Really enjoyed our stay.
Ideal location, close to local amenities, very friendly staff, Quiet & relaxing. Would go there again.Lecco is a nicer location than Como.
the location on the river
The staff were very friendly and helpful.
Very beautiful surrounding facing the lake in romantic old lecco. the room is wonderful with a balcony full of plants and flowers. very helpful staff. great value for money the sheets and towels are little old, even though they are very clean.
Big room, nice neighborhood, good breakfast, helpful and funny staff, comfortable bed. In general, very good hotel. The only detail about the hotel is that it is around 20 minutes walk from the central train station.
The front out side area. And the View to canal NON
Nice staff. Very friendly and helpful. They had no problems about giving me a late checkout in the arfternoon without charging extra.
Charming hotel and owner, very helpful in suggesting routes and directons. Extremely clean and comfortable and certainly good value for Switzerland. Nothing
Nautilus is a nice plase to live, hwen you like to lay in the sun.Small opportunities to by food. The room did`nt have a fridgerator, the toilett vas a bit broke. I like the shief there- he is very service-minded. The stuff dont`t speak anither languages than Italian. This is too bad.
The hotel was on the lakeside of Lake Como. The owner and staff are very friendly No proper restaurant and the nearest restaurand is a long walk.
Beautiful location, lovely grounds on the lakeside, multilingual staff friendly and helpful.
Access to the Lago de Como was immediate as the hotel was right on the lake with its own beach. Views over the lake are indeed beautiful. Nice pool. The hotel was truly the Italian version of Fawlty Towers, a true spoof of contemporary hospitality. The rooms were built in the 1950's by a boat fanatic and have never been renovated. The beds are fold-out style and are terrible. The bathrooms are minuscule and have almost no water flow. The food was a disgrace: stale bread, really, I am not joking, rancid butter and guests waited on themselves as the owner had not shown up. He is clearly more interested in his beautiful and expensive Italian Lake boat collection, which he funds by charging us a disgraceful 210eur for one night: we are a family of four, with two teenagers. Avoid this place like the plague. do not go there ever. We were ripped off and feel very annoyed.
Good frendly hotel with an excellant position right on the lake, easy to find as just off the main road but without traffic noise. Breakfast could be improved.