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The service of the hotel staff, they make it true to solve a "problem" within 15 minutes.
This was conveniently located right off of the highway. They serve food (not *good* food, but food) and drinks 24 hours. The room seemed a little dirty, and the staff was inexcusably rude.
This was exactly what I wanted: a convenient location, just off the motorway; the room was quiet and well-designed, perfectly comfortable, with a decent shower (not some tiny thing which you bump your elbows on). The staff spoke English and were very helpful; the bar was open, food perfectly adequate if not elaborate, check-out was fast and it was easy to get back on the motorway again. I will definitely stay there again.
Quiet room during night, good breakfast Evening restaurant was closed, but snacks were offered.
Location, this was very easy to find. No bacon at breakfast. rooms do not have bathrooms but shower pods.
Staff were helpful and room was very clean Lack of leisure facilities and the restaurant menu was limited
No rooms with 2 separate beds. No Kleenex in the rooms, Only 1 towel per person. No washcloths. No shampoo.
Location for access to Brussels. Also the staff were very friendly and most helpful. On checking into our room we found a pair of dirty socks and a used shampoo bottle in the shower. The room itself was clean as was the ensuite, but the shower needed a little more attention.
Excellent staff performance. Polite and friendly.
Good central location, easy to find and friendly, helpful staff Breakfast was incredibly dear - 13 euro each - for what was just a continental buffet. Was still tasty, but too expensive.
The staff were very helpful and had a very good grasp of the English language. They made us all feel very welcome on arrival and were more than happy to help. The breakfast seemed very overpriced.
Very comfortable, excellent breakfast, helpful staff, clean, good shower.
Friendly staff and clean comfortable room with excellent breakfast buffet. No, really good and I am fussy!
No doubts the best hotel in Aalst Breakfast is way too poor for 4 star hotel.Reminds a free meals for homeless.No toilet paper in room.Prepaid internet.Must be topped up each 18 hours.Poor choice English speaking chennels - only CNN and BBC.Do not open windows,use air conditioner.Mosquitos will annoy you all night if you keep windows open.The rest is fine
The reception staff on arrival was very helpful, he gave us a map of the area and was very knowledgeable of the area. We visited the main centre and shopped during the afternoon. The room was very clean and well presented. During breakfast we could have asked if we would like more tea/coffee! We where given a small jug, but if would have been nice to have been asked if we would like more.
Cosy and clean rooms, quiet good breakfast. Nice restaurant and cuisine. Private parking too expensive.
Pay for parking
Cleanliness of the room
Exrtemely professional staff who offer a level of customer service in an unobtrusive manner. Underground car park is a bonus.
Nice rooms at an affordable price Breakfast is very expensive at €19 per person
Beautiful hotel, modern elevator, modern room, parking space, good location in a village, near to the coast as well as to the cities. The cover was to hot for the summer, it would have been nice if there would have been a blanket in the wardrobe.
Quite simply the best hotel and restaurant I have been to in Belgium, The restaurant was gourmet standard but competitively priced. Beautifully refurbished old building with contemporary fixtures. Excellent and attentive staff, wonderful breakfast with 100 % fresh ingredients. The excellent menu would benefit from an english version. The hotel is also difficult to spot despite its main street location
One of best hotel, which I ever chose for business trip. NO
Nice and modern rooms, very kind and competent personal, very good breakfast - a beautiful hotel with bus stop at the hotel and parking area for the car. It was perfect for my purpose. No guidepost, also no information sign. But that's nothing and I'm sure it'll be fixed in the near future.
New place, all spick & span Food wass overpriced
Good stay - second time and would stay again
The hotel is cute. The room was clean. It was a fair price. Although we did not dine their, it did seem like they had a up-scale dining facility. Service was not good. We arrived at 2:30 in the afternoon. All the lights were off in the reception area and no one was there. We walked around in the kitchen and the first floor but could not find anyone. Rang the bell but no one answered. We left to go eat (carrying 4 pieces of luggage) and came back at 4pm. There was still no one there. Had to go find the cleaning lady on the 3rd floor. She came to the reception desk but could not help us. Another employee finally arrived about 4:15pm. There were other guests waiting to check in as well. We booked through bookings.com but they did not have our name on their register, just our booking number. The free wi-fi did not work. Bed sheet had a tear in it. Coffee was $4 per cup. No free breakfast
Internet worked well. Room was clean and comfortable. No breakfast included. Free parking was not on the premises. Very impersonal, staff not very friendly, it was like my visit was a big inconvenience to them.
Friendly staff, good restaurant. Only 20 km from Brusselles, but much cheaper than a similar quality hotel in the capital. Sometimes we found parking place only blocks away from the hotel. (But the neighborhood seems to be safe, there weren't any problem with the car.) There's no staff permanently at the reception desk, check out recommended in the previous evening if you want to leave the hotel early morning.
Food was well prepared and good value for money
The outside of the building Room atmosphere
Staff and food are excellent Internet was not working in the room however it worked fine in the reception
Quiet, clean and comfortable room Shower room a bit of a disaster area as fat too small. Breakfast poor and overpriced. Check out completely disorganised
excellent place to stay , lady owner was most friendly and helpfull, lovely big spotless room, excellent breakfast
The appartment with living, open kitchen and bedroom
Clean rooms, very nice people, excellent breakfest
Very helpful friendly staff. Huge rooms and very comfortable and stylish. Good breakfast. Very powerful shower. no
The family owned hotel is very new and clean, the owner/family member was extremely friendly and helpful They are still finishing some of the details such as internet and the heating for all the rooms, but this was being completed.
Alles behalve Sofa in plaats van 2 eenspersoonszetels en TV
Staff was very friendly and helpful. View from the sleeping room on the ugly roof.
the excellent welcome -
Great central location for bars restaurants and transport links. Very comfortable apartment. Hotel was very good but it would have been nice to have some teabags in the room, however I'm sure if we'd asked we could have some.
Great apartment. Lots of room and near the station.
Food in the hotel was excellent No facilities in room for making drinks eg kettle
We found the hotel staff very pleasant.The hotel Manageress was extremely helpful and knowledgeable about the local area.