Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.6 "Terrific location."8.3 "
Great parking , according to 83%." 10.0 "100% thoughtparking was inexpensive ." 10.0 "100%appreciated the closeness to the beach ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." -
8.8 "Good value."
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8.7 "Breakfast is good."
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8.0 "Rooms are great."7.6 "76% thought
rooms were spacious ." 8.8 "88% saidrooms were clean ." 8.6 "86% said thebeds were comfortable ." 8.3 "83%enjoyed the balcony ." 8.0 "80%enjoyed the furniture ." -
8.0 "Great service."8.9 "89% found the
staff to be very friendly ." -
6.7 "Sufficient wellness & sports facilities."
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5.0 "Food is average."
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2.9 "Disappointing internet connection."2.1 "79% said the
wifi quality was bad ."
Overall Rating
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9.4 "Terrific location."8.0 "
Great parking , according to 80%." 10.0 "100% thoughtparking was inexpensive ." -
9.0 "Excellent value."
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9.0 "Excellent breakfast."
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7.9 "Good service."9.0 "90% found the
staff to be very friendly ." -
7.6 "Nice rooms."7.2 "72% thought
rooms were spacious ." 8.1 "81%enjoyed the balcony ." -
6.4 "Sufficient wellness & sports facilities."
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5.7 "Food is average."
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3.0 "Disappointing internet connection."2.2 "78% said the
wifi quality was bad ."
Overall Rating
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9.7 "Terrific location."
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8.2 "Rooms are great."
Overall Rating
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8.9 "Breakfast is good."
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7.9 "Nice rooms."
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7.7 "Good service."8.8 "88% found the
staff to be very friendly ." -
5.1 "Food is average."
Recent reviews
- All reviews
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- Negative
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7.6review from
Great balcony and the room was so clean and cared for,the breakfast`s were full of everything. We also had a view of Mount Teide from the balcony. There were not any.
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5.3review from
Location and Agaete city as part of gran canaria The price from booking.com was almost half higher than the price availabe directly aplying hotel 210 EUR for 2 nights junior suite 2 persons ocupation, directly was 110 EUR. and Junior suites doesnt have balconies, so we were oblidge to take normal cheaper twin room but at higher t booked price,
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5.7review from
Spa was good, receptionist was very helpful. Room spacious and bathroom clean. Excellent parking facilities. We did ask for no smoking room and it obviously was a smokers room. Smell. ashtray etc.
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8.0review from
Courtesy of staff Nothing
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4.7review from
We liked the quiet atmosphere and the willingness of te staff to find an alternative solution when we had a complaint. The level of services was not according to our expectations in a 4-star hotel.
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7.7review from
Hotel staff very helpful. The accommodation spacious and enjoyed the spa. Was the best hotel of the four we stayed at in Gran Canaria but it was the most expensive. It felt lonely because there were very few clients.
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7.0review from
Spacious room;superb bathroom;helpful staff;good on-site parking;peaceful;excellent spa facility. Our room looked out onto the adjacent wall of buildings opposite-we were expecting a mountain view.The restaurant was poor both as to food and service.We would stay at the hotel again but only if we had a mountain view.We would not recommend half - board to any one!
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8.0review from
We have now stayed in this hotel on four separate occasions and have always found the staff pleasant and the facilities excellent.
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6.4review from
Quiet, close to good fish restaurants. Excellent buffet breakfast. Good Christmas Eve meal - good value for money too. Owing to adverse weather conditions for five days we made use of indoor pool and free indoor parking. Free internet.
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6.0review from
good breakfast, good spa, pleasant staff. nope.
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7.6review from
Great balcony and the room was so clean and cared for,the breakfast`s were full of everything. We also had a view of Mount Teide from the balcony. There were not any.
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7.7review from
Hotel staff very helpful. The accommodation spacious and enjoyed the spa. Was the best hotel of the four we stayed at in Gran Canaria but it was the most expensive. It felt lonely because there were very few clients.
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7.0review from
Spacious room;superb bathroom;helpful staff;good on-site parking;peaceful;excellent spa facility. Our room looked out onto the adjacent wall of buildings opposite-we were expecting a mountain view.The restaurant was poor both as to food and service.We would stay at the hotel again but only if we had a mountain view.We would not recommend half - board to any one!
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5.3review from
Location and Agaete city as part of gran canaria The price from booking.com was almost half higher than the price availabe directly aplying hotel 210 EUR for 2 nights junior suite 2 persons ocupation, directly was 110 EUR. and Junior suites doesnt have balconies, so we were oblidge to take normal cheaper twin room but at higher t booked price,
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5.7review from
Spa was good, receptionist was very helpful. Room spacious and bathroom clean. Excellent parking facilities. We did ask for no smoking room and it obviously was a smokers room. Smell. ashtray etc.
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4.7review from
We liked the quiet atmosphere and the willingness of te staff to find an alternative solution when we had a complaint. The level of services was not according to our expectations in a 4-star hotel.
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6.4review from
Quiet, close to good fish restaurants. Excellent buffet breakfast. Good Christmas Eve meal - good value for money too. Owing to adverse weather conditions for five days we made use of indoor pool and free indoor parking. Free internet.
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6.0review from
good breakfast, good spa, pleasant staff. nope.