Pros (+) The whole staff was exceptional, from front desk, to buffet breakfast staff to cleaning staff. Very, very friendly front desk (Linda!) and pro-customer.
Cons (-) Nothing significant
2 stars
TownePlace Suites by Marriott Aiken Whiskey Road
Photos of TownePlace Suites by Marriott Aiken Whiskey Road
Overview
TownePlace Suites Aiken Whiskey Road is Aiken’s only extended stay property located in the heart of southern charm and hospitality, which encompasses historic Aiken, world class polo and horse extravagances, professional golf courses and close proximity to Augusta National, home of the Master’s Golf Tournament. Our beautiful new hotel resides near national businesses Kimberly-Clark, Bridgestone, AGY, Shaw Industries, Parsons and the Savannah River Site. Come spend a week with us in our luxurious suites with full kitchens, free wireless high-speed internet, outdoor pool and patio with gas grill while integrating with our “All American City” by experiencing Aiken’s rich equestrian culture, downtown historic Aiken, and all of Aiken’s locally owned and hospitality seasoned restaurants and shops. Come and extend your stay and not your rate at TownePlace Suites by Marriott Aiken Whiskey Road.
Latest deals for TownePlace Suites by Marriott Aiken Whiskey Road
Amenities at TownePlace Suites by Marriott Aiken Whiskey Road
- Outdoor pool
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
- Business center
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Dishwasher
- Oven
- Microwave
- Stovetop
- Tea/coffee maker
- Kettle
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Services and conveniences
- Business center
- Wake-up service
- Mini-market on site
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- Radio
- Shared lounge/TV area
- TV
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Dining
- Bar/Lounge
- Coffee shop
- Snack bar
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
General
- Seating area
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
Family friendly
- Babysitting or child care
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool
- Heated pool
- Outdoor pool
- Pool towels
Outdoor
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Desk
Things to do
- Board games/puzzles
- Golf
Parking and transportation
- Free parking
Health and safety
- Safe
Fitness
- Fitness center
Reviews of TownePlace Suites by Marriott Aiken Whiskey Road
7.7
Good
132 verified ratings
Wonderful
74
Very good
14
Good
11
Okay
12
Fair
8
Mediocre
2
Poor
11
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, noting their exceptional service and attentiveness. However, several reviews highlighted significant cleanliness issues, including dirty rooms and pest sightings, which detracted from the overall experience. While some guests enjoyed the amenities and layout of the suites, others felt that the value for the price paid was lacking due to the cleanliness concerns.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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10 out of 10
3 reviews
All reviews
Pros (+) The staff was extremely helpful and always cordial. Facilities very clean, beds comfortable; wide range of amenities.
Pros (+) Staff was attentive to all needs. Very clean and comfortable rooms. Very quiet, was only aware of other guests when passing in the hall.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at TownePlace Suites by Marriott Aiken Whiskey Road?
Guests have consistently praised the super comfortable beds at TownePlace Suites by Marriott Aiken Whiskey Road, ensuring a restful night's sleep.
Is parking readily available at TownePlace Suites by Marriott Aiken Whiskey Road?
While some guests have mentioned that the parking area could use more lighting for added safety, the hotel offers free parking for added convenience.
What can I expect from the breakfast at TownePlace Suites by Marriott Aiken Whiskey Road?
Guests have had mixed experiences with the breakfast, with some finding it adequate and others expressing disappointment. It's worth noting that there may be additional fees for breakfast.
How clean are the rooms at TownePlace Suites by Marriott Aiken Whiskey Road?
Guests have generally found the rooms to be clean and comfortable, although some have reported specific cleanliness issues that may need attention.
What is the level of customer service like at TownePlace Suites by Marriott Aiken Whiskey Road?
The staff at TownePlace Suites by Marriott Aiken Whiskey Road have been described as very nice, welcoming, and friendly, providing excellent customer service to guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Good Lighting
Some guests mentioned that the parking area lacks sufficient lighting, making it feel unsafe at night. Consider requesting a room closer to the building for added safety and convenience.
Check Pet Fees in Advance
If traveling with pets, ensure to confirm the pet fees in advance, as some guests reported unexpected charges upon arrival.
Verify Room Type
Double-check the room type booked, as a few guests mentioned discrepancies between the room type booked and the actual room provided upon arrival.
Consider Late Check-Out Issues
If requiring a late check-out, it's advisable to confirm this directly with the hotel upon booking, as some guests experienced issues with requested late check-outs.
Be Mindful of Noise
Some guests reported noise disturbances, so it may be beneficial to request a room away from potential sources of noise.
Confirm Breakfast Details
Several guests expressed dissatisfaction with the breakfast, so it's advisable to manage expectations regarding the breakfast offering.
Inquire About Additional Charges
Some guests reported unexpected additional charges, such as pet fees, so it's recommended to inquire about any potential extra charges in advance.
Request Room Close to Entrance
Due to the hotel's layout, it might be beneficial to request a room closer to the entrance to minimize walking distances, especially for guests with accessibility needs.
Address Concerns Promptly
If any issues arise during the stay, promptly communicate them to the hotel staff for resolution, as some guests mentioned encountering problems that could have been addressed during their stay.
Consider Parking Challenges
Guests with large vehicles may encounter challenges with parking, so it's advisable to inquire about parking options in advance.
Location
1008 Monterey Drive, Aiken, SC 29803
What's nearby
- Aiken Mall0.6 mi
- Whitehall1.7 mi
- Palmetto Golf Club1.7 mi
- Aiken Thoroughbred Racing Hall of Fame and Museum2.2 mi
- Hopeland Gardens2.2 mi
- Coker Spring2.3 mi
- Aiken County Historical Museum2.6 mi
- Legare-Morgan House2.7 mi
- Aiken Visitors Center and Train Museum2.7 mi
- Aiken County Courthouse2.7 mi
- St. Mary Help of Christians Church2.8 mi
- Hitchcock Woods2.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about TownePlace Suites by Marriott Aiken Whiskey Road
Low season | September |
|---|---|
High season | July |
Average price (weeknight) | $164 |
Average price (weekend night) | $197 |
When to book a room at TownePlace Suites by Marriott Aiken Whiskey Road
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at TownePlace Suites by Marriott Aiken Whiskey Road
FAQs when booking at TownePlace Suites by Marriott Aiken Whiskey Road
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Value for money | 7.4 |
|---|---|
Distance to city center | 2.9 mi |
Nearest Airport | Augusta Bush Field |
Distance to airport | 17.6 mi |
Everything you need to know for your stay in Aiken
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