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Air Arabia information
|Top route||Alexandria Borg El Arab to Sharjah|
Pros: Everything was fine!
Pros: Not a heavy traffic route. Aircraft used are nice and new A320’s with spacious leg room.
Cons: Checkin crew didn’t specify baggage weight will be reverified at Sharjah airport. Almost had to pay extra despite of buying extra baggage.
Be careful of baggage fee scam
Pros: Aircraft are nice and clean with good legroom.
Cons: Ground staff was re-weighing cabin baggage to charge extra fee during transit flight, When the crew at first leg of the journey had okayed my baggage I had already paid for extra baggage so had to argue with ground staff to resist paying extra.
Pros: Everything was good
Cons: Everything is good
Pros: Crew was amazing, decent leg room
Cons: Smelled like Indian body odor
Pros: Crew was great
Cons: It smelled like Indian body odor on the plane
Excellent airline and good value for money.
Pros: Good quality meals online and also on board. Prompt departure and arrival. Professional staff.
Cons: Some entertainment is needed on longer flights. This is the only downside.
Pros: Very good pilots and impressive flight management.
Cons: Delayed departure time and unreasonable price for snacks on the plane.
Pros: Good crew
Cons: Boaring and security in Indian airports
baggage handling is very rough !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Cons: they put my hand luggage in check-in luggage and broken my hand bag it was brand new was 100 usd price .when i complain at Nairobi about it they refuse to take my complain .can i get compensation for that ?
Cons: provide at least drinking water in flight
The budget savings are not worth is on long journeys
Pros: The staff onboard is great. That is the only thing I have to say about this airline in a positive light. I will not use them again.
Cons: no entertainment, no food (without paying high prices for). I will not use this airline again
need to reconsider customer service model
Cons: Tried to book baggage and seats online for flight from Colombo to Sharjah but website wasn't working, so called their office in Colombo. Was told it was too late to book baggage so would have to pay more than double the regular charge. I explained repeatedly that I had tried to book it but the website was down but the lady on the phone completely ignored what I was saying. She then said I should have called them to report the problem - insinuating that it was somehow my fault that their website wasn't working. Quite an interesting twist on 'customer service' in a service industry company. Nothing in the email I received from them stated what to do should their waist fail; no number to call, no procedure, nothing. I had to take a 1-hour trip into the city to speak to them directly at their office. The lady there I spoke with simply made a few mouse clicks and the problem was solved. This of course begs the question of why that couldn't have been done over the phone. The lady on the phone put me on hold for over 10 minutes, clearly hoping that I would give up and hang up. Air Arabia should fire this person immediately as she has no business being in the customer service industry if she is going to be so insulting to a paying customer. As a member of the company she sheds a horrible and unprofessional light on it.
Very good for the price
Pros: Food is good and cheap Beverages are cheap Friendly staff On time
Cons: Sharjah airport is very dirty
Bad airline company
Pros: Nothin as I want cancel this journey as noone come in these and I booked tickets for my friends and they said not coming and I called air Arabia company 10 days before journey depart and they refused to give refunds and this site is very poor to help customers for these conditions , very bad
Air Arabia route map
Popular flight routes
Top airports served by Air Arabia
- Sharjah Airport (SHJ)
- Amman Queen Alia Intl Airport (AMM)
- Muscat Seeb Airport (MCT)
- Cairo Airport (CAI)
- Karachi Quaid-E-Azam Intl Airport (KHI)
- Kuwait City Airport (KWI)
- Dhaka Zia Intl Airport (DAC)
- Manama Bahrain Intl Airport (BAH)
- Dammam King Fahad Intl Airport (DMM)
- Kathmandu Tribhuvan Airport (KTM)
- Riyadh King Khaled Intl Airport (RUH)
- New Delhi Indira Gandhi Intl Airport (DEL)
- Chittagong Patenga Airport (CGP)
- Thiruvananthapuram Airport (TRV)
- Jeddah King Abdulaziz Intl Airport (JED)
Air Arabia contact information
- G9 IATA Code
- +971 2 6315888 Call
- airarabia.com Visit