Guest Reviews
Overall Rating
8.1
Excellent
Based on 207 reviews
Overall
8.3
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
7.4
Food
8.0
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Air Astana traveller reviews
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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7.6
Great flight but needs more creature comforts
Pros: The crew was super friendly and the plane itself was nice, but the seats were uncomfortable and there was no inflight entertainment.
review from
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10.0
Cons: Delay from Almaty to Aktau about 1hr. Other perfact
review from
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10.0
Crew
Pros: Service
review from
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4.6
Flight attendants need to be more attentive
Pros: Price Travel kit
Cons: The flight attendants ignored me every time they serve drinks. Even when I push the button it took them 10 minutes to get there and then they forgot to bring my water. I had to ask again. There were some Kazak people in front of me, it did not even take two minutes to bring their water. I don't understand, I guess staff is afraid of speaking in English. The aircraft was old and not comfortable.
review from
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6.6
Flight attendants need to be more attentive
Pros: Price Travel Kit Relatively new aircrafts
Cons: I experienced the same things in both of my flights. Flight attendants did not even asked me what I wanted to drink. I have to yell them to receive their attention. They really nee some training.
review from
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2.0
Cons: Flight delay and can't feedback the problem
review from
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8.8
Pilots did an amazing job
Pros: Last half hour was through storms. I doubted we would be able to land. Not only did we land, but it was one of the smoothest set-downs I have experienced. These guys/gals know how to fly in winds.
Cons: Absolutely full place, slow boarding.
review from
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7.6
Good pilots and crew.
Pros: Every seat taken, but with a 2/2 configuration, it was fine. Didn't even have long lines for the toilet. Both landings were super smooth, and one was extremely skillfull - we had been bouncing around in a storm, and the pilot still put us down smoothly.
Cons: Don't like boarding by bus.
review from
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6.0
getting better
Pros: Almaty airport needs to be improved and pictures on Air Astana web are much better than real ones. Also check in counter personals are really unskilled.
Cons: check in counters
review from
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10.0review from
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8.6
Pros: Everything was fairly comfortable. Staff was friendly and attentive.
Cons: The entertainment system could have had more options. Announcements do not come through head phones and are not easy to hear.
review from
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8.6
Legroom
Pros: Thank you for having enough legroom for someone taller. Makes life much easier
Cons: Weather delays, however nothing anyone can do about that
review from
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10.0
Cons: Delay from Almaty to Aktau about 1hr. Other perfact
review from
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10.0
Crew
Pros: Service
review from
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8.8
Pilots did an amazing job
Pros: Last half hour was through storms. I doubted we would be able to land. Not only did we land, but it was one of the smoothest set-downs I have experienced. These guys/gals know how to fly in winds.
Cons: Absolutely full place, slow boarding.
review from
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10.0review from
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8.6
Pros: Everything was fairly comfortable. Staff was friendly and attentive.
Cons: The entertainment system could have had more options. Announcements do not come through head phones and are not easy to hear.
review from
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8.6
Legroom
Pros: Thank you for having enough legroom for someone taller. Makes life much easier
Cons: Weather delays, however nothing anyone can do about that
review from
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7.6
Great flight but needs more creature comforts
Pros: The crew was super friendly and the plane itself was nice, but the seats were uncomfortable and there was no inflight entertainment.
review from
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6.6
Flight attendants need to be more attentive
Pros: Price Travel Kit Relatively new aircrafts
Cons: I experienced the same things in both of my flights. Flight attendants did not even asked me what I wanted to drink. I have to yell them to receive their attention. They really nee some training.
review from
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7.6
Good pilots and crew.
Pros: Every seat taken, but with a 2/2 configuration, it was fine. Didn't even have long lines for the toilet. Both landings were super smooth, and one was extremely skillfull - we had been bouncing around in a storm, and the pilot still put us down smoothly.
Cons: Don't like boarding by bus.
review from
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4.6
Flight attendants need to be more attentive
Pros: Price Travel kit
Cons: The flight attendants ignored me every time they serve drinks. Even when I push the button it took them 10 minutes to get there and then they forgot to bring my water. I had to ask again. There were some Kazak people in front of me, it did not even take two minutes to bring their water. I don't understand, I guess staff is afraid of speaking in English. The aircraft was old and not comfortable.
review from
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2.0
Cons: Flight delay and can't feedback the problem
review from
-
6.0
getting better
Pros: Almaty airport needs to be improved and pictures on Air Astana web are much better than real ones. Also check in counter personals are really unskilled.
Cons: check in counters
review from
Flight Status
Air Astana Route Map
Popular Flight Routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
977
Astana
TSE
Aktobe
AKX
280
Omsk
OMS
Astana
TSE
279
Astana
TSE
Omsk
OMS
218
Novosibirsk
OVB
Astana
TSE
907
Almaty
ALA
New Delhi
DEL
311
Almaty
ALA
Karaganda
KGF
307
Almaty
ALA
Pavlodar
PWQ
875
Almaty
ALA
Moscow
SVO
908
New Delhi
DEL
Almaty
ALA
312
Karaganda
KGF
Almaty
ALA
308
Pavlodar
PWQ
Almaty
ALA
314
Aktau
SCO
Astana
TSE
876
Moscow
SVO
Almaty
ALA
313
Astana
TSE
Aktau
SCO
874
Moscow
SVO
Astana
TSE
272
Yekaterinburg
SVX
Astana
TSE
217
Astana
TSE
Novosibirsk
OVB
271
Astana
TSE
Yekaterinburg
SVX
114
Baku
GYD
Astana
TSE
887
Almaty
ALA
Beijing
PEK
181
Atyrau
GUW
Aktau
SCO
982
Atyrau
GUW
Astana
TSE
182
Aktau
SCO
Atyrau
GUW
981
Astana
TSE
Atyrau
GUW
336
Kostanai
KSN
Astana
TSE
335
Astana
TSE
Kostanai
KSN
917
Astana
TSE
Istanbul
IST
918
Istanbul
IST
Astana
TSE
980
Oral
URA
Astana
TSE
342
Shymkent
CIT
Astana
TSE
341
Astana
TSE
Shymkent
CIT
401
Almaty
ALA
Kiev
KBP
301
Almaty
ALA
Ust-Kamenogorsk
UKK
402
Kiev
KBP
Almaty
ALA
302
Ust-Kamenogorsk
UKK
Almaty
ALA
334
Kzyl-Orda
KZO
Astana
TSE
333
Astana
TSE
Kzyl-Orda
KZO
979
Astana
TSE
Oral
URA
978
Aktobe
AKX
Astana
TSE
138
Saint Petersburg
LED
Astana
TSE
113
Astana
TSE
Baku
GYD
137
Astana
TSE
Saint Petersburg
LED
345
Astana
TSE
Ust-Kamenogorsk
UKK
346
Ust-Kamenogorsk
UKK
Astana
TSE
873
Astana
TSE
Moscow
SVO
909
Almaty
ALA
Seoul
ICN
127
Almaty
ALA
Tashkent
TAS
287
Astana
TSE
Urumqi
URC
288
Urumqi
URC
Astana
TSE
904
Amsterdam
AMS
Atyrau
GUW
971
Almaty
ALA
Shymkent
CIT
985
Almaty
ALA
Kzyl-Orda
KZO
881
Almaty
ALA
Oral
URA
932
Bangkok
BKK
Almaty
ALA
972
Shymkent
CIT
Almaty
ALA
986
Kzyl-Orda
KZO
Almaty
ALA
942
London
LHR
Astana
TSE
952
Astana
TSE
Almaty
ALA
941
Astana
TSE
London
LHR
882
Oral
URA
Almaty
ALA
883
Almaty
ALA
Atyrau
GUW
991
Almaty
ALA
Astana
TSE
948
Frankfurt am Main
FRA
Atyrau
GUW
152
Bishkek
FRU
Astana
TSE
884
Atyrau
GUW
Almaty
ALA
947
Atyrau
GUW
Frankfurt am Main
FRA
869
Atyrau
GUW
Istanbul
IST
870
Istanbul
IST
Atyrau
GUW
128
Tashkent
TAS
Almaty
ALA
151
Astana
TSE
Bishkek
FRU
922
Frankfurt am Main
FRA
Astana
TSE
921
Astana
TSE
Frankfurt am Main
FRA
250
New Delhi
DEL
Astana
TSE
910
Seoul
ICN
Almaty
ALA
109
Almaty
ALA
Bishkek
FRU
153
Almaty
ALA
Saint Petersburg
LED
110
Bishkek
FRU
Almaty
ALA
903
Atyrau
GUW
Amsterdam
AMS
104
Kiev
KBP
Astana
TSE
154
Saint Petersburg
LED
Almaty
ALA
103
Astana
TSE
Kiev
KBP
897
Almaty
ALA
Dubai
DXB
936
Kuala Lumpur
KUL
Almaty
ALA
864
Aktobe
AKX
Almaty
ALA
863
Almaty
ALA
Aktobe
AKX
935
Almaty
ALA
Kuala Lumpur
KUL
144
Tyumen
TJM
Astana
TSE
143
Astana
TSE
Tyumen
TJM
911
Almaty
ALA
Istanbul
IST
912
Istanbul
IST
Almaty
ALA
931
Almaty
ALA
Bangkok
BKK
859
Almaty
ALA
Aktau
SCO
898
Dubai
DXB
Almaty
ALA
208
Dubai
DXB
Astana
TSE
228
Beijing
PEK
Astana
TSE
120
Tbilisi
TBS
Astana
TSE
207
Astana
TSE
Dubai
DXB
119
Astana
TSE
Tbilisi
TBS
227
Astana
TSE
Beijing
PEK
860
Aktau
SCO
Almaty
ALA
131
Almaty
ALA
Dushanbe
DYU
929
Almaty
ALA
Hong Kong
HKG
132
Dushanbe
DYU
Almaty
ALA
930
Hong Kong
HKG
Almaty
ALA
210
Seoul
ICN
Astana
TSE
888
Beijing
PEK
Almaty
ALA
124
Tashkent
TAS
Astana
TSE
209
Astana
TSE
Seoul
ICN
123
Astana
TSE
Tashkent
TAS
988
Urumqi
URC
Almaty
ALA
Top flight routes
Top Airports served by Air Astana
- Almaty Airport (ALA)
- Astana Airport (TSE)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Atyrau Airport (GUW)
- Moscow Sheremetyevo Airport (SVO)
- Aktau Airport (SCO)
- Shimkent Airport (CIT)
- Istanbul Ataturk & other airports Airport (IST)
- Ust-Kamenogorsk Airport (UKK)
- Oral Uralsk Airport (URA)
- Ko Samui Airport (USM)
- Aktobe Airport (AKX)
- Kzyl-Orda Airport (KZO)
- Urumqi Airport (URC)
- Frankfurt am Main Airport (FRA)
Air Astana contact information
- KC IATA Code
- +7 727 244 44 77 Call
- airastana.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
