Cons: When i arrived at airport i was inform that y must paid us$ 70 extra for a 15kg bag(was the only bag for two passwngers)
Aug 27, 2016
The flight was as expected, the service prior was
Pros: On board, the crew were attentive, as much you would expect from a low cost carrier. The environment was comfortable and service could not be faulted.
Cons: My experience in KLIA2 prior to the flight was poor. As we were travelling with an infant, we had to check in at the gate. Signage was unclear and staff lacked training, which was why it took us a while to find the Premium check in line. KLIA2 is its own mess of convoluted processes and a layout that defies logic.
Aug 17, 2016
AirAsia, good for the price
Pros: But economical and good timings
Cons: Very small seats
Aug 16, 2016
Low budget airline
Pros: On time
Cons: A bit right
Jul 12, 2016
Cons: Air Asia doesn't inform clearly about rules, I was sure that I had 20 kg baggage limit and it was 13 kg. I had a few kg too much and I their didn't allowed me repacked to hand baggage ( they allowed to repacked others passengers but not me.) I had to pay 1200 juans ( 200 USD) fee and I don't know how it was calculated . In my opinion airline cheats customers.l had to wait to check in more than 3 hours - very bad organisation.
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