Haneda Airport (HND), sometimes called Tokyo-Haneda Airport, is consistently regarded as one of the world’s top airports for customer experience, offering exceptional service and unique amenities. Serving more than 80 million annual passengers, it’s also among the world’s five busiest airports. These expert tips will help you make the most of a visit to HND.
Public transportation in Tokyo is exceptional, and the airport is well connected to the city center in several ways.
Both the monorail and train stop at HND Terminal 3 and will connect you to the JR train lines in 13 minutes – these run on frequent and precise schedules. The Airport Limited Express train will take you to Keikyu Shinagawa Station, while the Haneda Express monorail will take you to Hamamatsucho Station.
If you’re headed to Tokyo Station in the city center, the monorail will get you slightly closer before switching to the JR train, and your total commute should take about 30 minutes. You can conveniently reach just about any other part of the city once you switch to the JR trains too.
Haneda is even more extensively connected to Tokyo and other regions in Japan by bus. The options here can be overwhelming, with buses leaving the airport for literally dozens of destinations, and many different bus stops available onsite. At the airport, bus pick-ups are on the first floor of each terminal.
To reach Tokyo Station, you can take either an airport shuttle bus or one operated by Keikyu. Both stop at this central station, as well as many major hotels in the city center, so you may actually make it straight to your door. I recommend this option for maximum convenience, provided you have no more than two suitcases per person (that’s the limit).
Both of these types of buses are known as ‘limousine buses’, and tickets are available from the bus ticket counter and machines at the airport. Rides typically take between 30 and 60 minutes.
Taxis are readily available at all HND terminals, but they’re not cheap, despite the airport’s relatively close proximity to the city center. Still, they can be a lot more straightforward than trying to secure train or bus tickets if you’re not a Japanese speaker, so they’re a great option for convenience and stress reduction.
It’s possible to just hop in a cab at each terminal, but I strongly advise booking from an official taxi stand – these will provide flat rates almost anywhere in Tokyo, and even to some surrounding areas. While this won’t make your taxi ride cheap, it will keep the cost from ballooning further.
Rideshares like Uber are also available but are not necessarily cheaper, and you’ll have to wait for your car to arrive. For first-timers to the area, or anyone not comfortable with trying to find the right pick-up spot without a ton of English signage, I recommend sticking to the taxis. They’re always available and you’ll spot them easily.
Haneda is an efficient airport that handles lines well, though international passengers (both arriving and departing) will need to go through some extra steps that add a bit of time to the wait, like you’d find in any airport. For arrivals, I always complete my immigration paperwork in advance on the Visit Japan website, where I receive a QR code that expedites my arrival procedures. I strongly recommend doing the same.
Both check-in and security lines at Haneda are surprisingly enigmatic. They can each take as little as five minutes or as much as 45, and there seems to be little rhyme or reason for this, so I advise budgeting on the longer side just to be safe.
Heading back to the US (or anywhere outside of Japan), you’ll also need to pass through both customs and immigration again after security, before reaching the international gates. This doesn’t take long, and arriving at the airport two hours before your flight is nearly always enough time for all procedures at Haneda. Still, if you prefer some down time, you can go with the standard three hours for international flights.
You can still have one last memorable Japanese meal at Haneda before heading home. The airport has many restaurants and bars, including quality Japanese offerings from sit-down to fast casual, as well as grab-and-go shops. My favorite is Hitoshinaya in the international departures area of Terminal 2, perfect for passengers heading back to the US. The menu here focuses on Wagyu beef and rice bowls.
ANA Festa sells high quality grab-and-go options, specializing in soba and udon noodles. You can find them by Gate 52 and Gate 60 in Terminal 2. There’s no shortage of Japanese cuisine in the other terminals either, with a total of 17 Japanese restaurants throughout Haneda.
If you’re looking for something different after your time in Japan, rest assured there are plenty of international, fast-food and bar offerings here too. In total, Haneda has around 90 public places to eat and drink across the three terminals, with a couple of new ones opening and old ones closing here and there. After Japanese food, Chinese and Western menus are the most prevalent.
International flights departing from Haneda will leave from Terminal 2 or Terminal 3, and the majority of major airline lounges are in Terminal 3. Here you’ll find a lounge tower including elegant spaces from Japan Airlines, All Nippon Airways, Cathay Pacific Airways and Delta Air Lines.
While you can only access it with a qualifying membership or certain premium cabin tickets (no day passes), the Delta Sky Club here is exceptional. In addition to one of the most beautiful airline lounge bars in the collection, there’s also a free made-to-order ramen shop, an endless supply of sushi and, often, roving carts offering pop-up specialties. I come earlier than necessary to Haneda just to spend more time here.
For those without airline lounge access, there are an additional 10 lounges throughout the three terminals at Haneda Airport. All of these offer day passes (often for three hours of entry) and several grant free entry to those with qualifying credit cards or membership in programs like Priority Pass.
While I’m personally more of a full-service lounge lifer, I love that Haneda offers a light version for a much smaller fee. The Sky Lounge in Terminal 3 has free snacks and soft drinks along with comfy seating and a cash bar for an exceptionally low cost – less than you’ll pay for a sandwich at the food court.
Not only does Haneda offer pet relief areas for traveling pets and service animals, but there’s even a pet hotel on-site at Terminal 2. While this is more practical for Japanese residents looking for somewhere to board a non-flying pet while traveling, your dog, cat, or other small pet can check in at any terminal and spend your vacation in a variety of room categories with perks like daily runs, grooming or even a first-class suite upgrade.
If you’re traveling around Asia long-term and will be coming back through Haneda later, not only can you leave some excess luggage at storage facilities here, you can also get your clothes cleaned while you’re gone. At the storage facility in each terminal, there’s a full-service laundry shop that will return your clothes washed and folded on your return. They just need a minimum of four days.
While I have fortunately never needed to use these, there are medical clinics readily accessible in each of the terminals at Haneda for any walk-in concerns. While several airports now have at least one medical facility for passengers, Haneda even has a dentist in Terminal 1. There’s also a drug store in each terminal, with several in Terminal 3.
With an airport offering such a comprehensive list of amenities, you’d expect free Wi-Fi here, and you’ll get it. Haneda offers fast, free Wi-Fi throughout the airport for three-hour sessions. Just log in again if you need more time. If your cell carrier doesn’t provide free international data, I recommend renting pocket Wi-Fi for your trip.
A pocket Wi-Fi device – a physical hotspot – will keep you connected wherever you go for a daily rate less than what your carrier would likely charge for international roaming. You can pick these up at the airport on arrival and drop them off before passing through security on your departure. They’re super convenient, dependable and a great bargain.
This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
IATA Code | HND |
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Serves | Tokyo |
Terminals | 1, 2, INTL |
Hub for | Philippine Airlines, Juneyao Airlines, Hainan Airlines |