Services and conveniences
General
Basics
Dining
Accessibility and suitability
Bathroom
Laundry
Media and entertainment
Parking and transportation
Workspace
Things to do
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the Al Massa Plus Hotel?
The high season is in May, and the low season is in September.
How is the cleanliness at Al Massa Plus Hotel?
Guests have mentioned concerns about cleanliness, such as old and dirty facilities, dusty carpets, and stinky smells in the bathrooms. However, some guests have also praised the cleanliness and spaciousness of the rooms.
Is parking available at Al Massa Plus Hotel?
Yes, free parking is available at the hotel.
What can guests expect from the food quality at Al Massa Plus Hotel?
Some guests have mentioned that breakfast was not included and that there were no nearby restaurants. Others have praised the location and the Filipino staff for being helpful.
How is the quality of beds at Al Massa Plus Hotel?
Guests have mentioned both positive and negative experiences with the beds. Some have praised the comfortable beds and spacious rooms, while others have reported old, torn, and stained beddings.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Toiletries
Some guests reported that the hotel did not provide basic toiletries such as towels, toothbrushes, and bed slippers. It might be a good idea to bring your own to ensure a comfortable stay.
Check the Room Amenities
Some guests experienced issues with in-room amenities such as non-working power sockets and TVs, as well as the absence of kettles and fridges. It's advisable to check the functionality of these amenities upon check-in.
Be Prepared for Dim Lighting
Guests noted that the lighting in the corridors was dim until late afternoon, creating a somewhat eerie atmosphere. Consider bringing a small flashlight or using the flashlight feature on your phone for added convenience.
Plan for Meals
The hotel does not have an on-site restaurant, and some guests found it challenging to order food due to limited options. Consider planning meals in advance or exploring nearby dining options.
Be Mindful of Hygiene
Several guests mentioned cleanliness issues, including dusty carpets, old and dirty furniture, and a stinky smell in the bathrooms. It's advisable to carry disinfectant wipes and air fresheners for added comfort.
Address Noise Concerns
Some guests reported that the hotel's long corridors made it challenging to reach their rooms, and others mentioned noise disturbances. Consider requesting a room away from high-traffic areas for a quieter stay.
Check for Working Facilities
Some guests encountered issues with facilities such as the swimming pool, room service, and maintenance. It's recommended to inquire about the availability and functionality of these facilities upon arrival.
Be Aware of Insect Presence
A few guests reported finding insects in their rooms and washrooms. Consider bringing insect repellent or requesting a room inspection upon arrival to address any concerns.
Manage Expectations for Service
While some guests praised the helpful and accommodating staff, others expressed dissatisfaction with the service quality. It's advisable to manage expectations and communicate any specific needs clearly during your stay.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:30 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | August |
Average price (weeknight) | $54 |
Value for money | 5.9 |
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Distance to city center | 3.7 mi |
Nearest Airport | Al Ain |
Distance to airport | 8.4 mi |