Guest reviews
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All Reviews
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Couples
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Solo
Overall Rating
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9.3 "Terrific location."8.1 "
Great parking , according to 81%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." -
8.5 "Breakfast is good."
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8.4 "Pool is good."
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8.1 "Great service."9.4 "94% found the
staff to be very friendly ." 7.6 "76% thought theservice was very professional ." -
5.8 "Rooms are ok."6.2 "Only 62% said
rooms were clean enough ." 6.4 "64% said theview was so-so ." -
4.4 "Value below average."4.6 "54% thought it was
overpriced ." 3.3 "Theprice was too high for 67%." -
4.4 "Internet is poor."4.1 "59% said the
wifi quality was bad ." 4.6 "54% thought it wasoverpriced ."
Overall Rating
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9.3 "Terrific location."
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8.5 "Great service."9.5 "95% found the
staff to be very friendly ." -
8.3 "Breakfast is good."
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8.3 "Pool is good."
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5.9 "Rooms are ok."6.2 "Only 62% said
rooms were clean enough ." -
4.6 "Value below average."4.1 "59% thought it was
overpriced ." -
4.1 "Internet is poor."4.1 "59% thought it was
overpriced ."
Overall Rating
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9.4 "Terrific location."8.2 "
Great parking , according to 82%." -
8.3 "Breakfast is good."
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8.1 "Pool is good."
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8.1 "Great service."9.3 "93% found the
staff to be very friendly ." 7.7 "77% thought theservice was very professional ." -
7.4 "Good amenities."7.6 "76% thought the
building was wonderful ." 7.0 "70% found thegrounds to be nice ." -
5.4 "Rooms are ok."6.4 "
Beds were acceptable for 64%." 5.9 "Only 59% saidrooms were clean enough ." 6.4 "64% said theview was so-so ." -
4.5 "Internet is poor."4.8 "52% thought it was
overpriced ." 4.3 "57% said thewifi quality was bad ." -
4.3 "Value below average."4.8 "52% thought it was
overpriced ."
Overall Rating
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9.3 "Terrific location."
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8.6 "Breakfast is good."
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8.4 "Great service."9.5 "95% found the
staff to be very friendly ." 7.8 "78% thought theservice was very professional ." -
7.6 "Good amenities."7.6 "76% thought the
building was wonderful ." -
6.3 "Rooms are ok."
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4.7 "Internet is poor."4.4 "56% said the
wifi quality was bad ." -
4.1 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Not a thing
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7.3review from
The attentive staff The chaotic check-in / check-out front desk -- the front desk staff always seemed to be overwhelmed.
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5.3review from
Firstly given worst room with no view, after complain shifted better room but still did not find room which is shown in Al Ain Rotana brushers due to Eid rush. Overall satisfy with Hotel, i think better than other hotels in city. Reservation style
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7.7review from
We loved the service and the check-in and check-out was quick Norhing
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6.0review from
Quiet and relaxing which was the main purpose of the visit. Well located for tourist activities Pool is small and limited loungers around it and gets very busy.
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7.3review from
2 bedroom villa was spacious and well appointed. Easy access to excellent pool and gardens. Walking distance from Al Jahilli fort, Oasis, Palace and museum. Kitchenette had no crockery or cutlery and a tiny kettle which was not big enough to make a drink for a family of four people.
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6.4review from
The hotel under expantion with a lot of noise of the construction also it was not easy to get to the chalet because of the construction, also the hotel have a party every night with high noise of the music and the pepole. The noise
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7.6review from
Provision of suite at standard room rate Refurbishment under way
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8.0review from
Normally the Hilton hotels are very good but having visited the Hilton in Al Ain we were very very glad that we didn't book to go there as the Rotana was far superior. The room was huge and the staff were excellent and provided clean sheets every day. The restaurant was superb and we enjoyed the ambience in Trader Vic's too. The prices there were so much better than in the UK too. We adored the slower pace of Al Ain and it gave my husband, whom I was visiting, an ideal break from the hustle and bustle of Dubai. There was absolutely nothing that we didn't like about the hotel, it was beautiful and the decor was lovely. The staff should be commended for their friendliness and the cleanliness of every section of the hotel which was thoroughly immaculate. We were celebrating my 52nd birthday and we couldn't have chosen a nicer hotel to do so, thank you.
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7.6review from
everything was just excellent my wife and I will be back for sure
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7.6review from
Atmosphere of the hotel, nice and relaxed...and the jacuzzi in particular
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10.0review from
Not a thing
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8.0review from
Normally the Hilton hotels are very good but having visited the Hilton in Al Ain we were very very glad that we didn't book to go there as the Rotana was far superior. The room was huge and the staff were excellent and provided clean sheets every day. The restaurant was superb and we enjoyed the ambience in Trader Vic's too. The prices there were so much better than in the UK too. We adored the slower pace of Al Ain and it gave my husband, whom I was visiting, an ideal break from the hustle and bustle of Dubai. There was absolutely nothing that we didn't like about the hotel, it was beautiful and the decor was lovely. The staff should be commended for their friendliness and the cleanliness of every section of the hotel which was thoroughly immaculate. We were celebrating my 52nd birthday and we couldn't have chosen a nicer hotel to do so, thank you.
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7.3review from
The attentive staff The chaotic check-in / check-out front desk -- the front desk staff always seemed to be overwhelmed.
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7.7review from
We loved the service and the check-in and check-out was quick Norhing
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7.3review from
2 bedroom villa was spacious and well appointed. Easy access to excellent pool and gardens. Walking distance from Al Jahilli fort, Oasis, Palace and museum. Kitchenette had no crockery or cutlery and a tiny kettle which was not big enough to make a drink for a family of four people.
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7.6review from
Provision of suite at standard room rate Refurbishment under way
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7.6review from
everything was just excellent my wife and I will be back for sure
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7.6review from
Atmosphere of the hotel, nice and relaxed...and the jacuzzi in particular
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5.3review from
Firstly given worst room with no view, after complain shifted better room but still did not find room which is shown in Al Ain Rotana brushers due to Eid rush. Overall satisfy with Hotel, i think better than other hotels in city. Reservation style
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6.0review from
Quiet and relaxing which was the main purpose of the visit. Well located for tourist activities Pool is small and limited loungers around it and gets very busy.
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6.4review from
The hotel under expantion with a lot of noise of the construction also it was not easy to get to the chalet because of the construction, also the hotel have a party every night with high noise of the music and the pepole. The noise
