Pros: Staff was always happily eager to help and accommodate my needs. Very nice and helpful at all times.
Cons: I felt the exercise room was over-sold ... did not look at all like the room that was advertised online. It also had a strange odor in it.
Pros: The check-in clerk was nice enough to voluntarily put me in one of the new rooms on the first floor. Very nice room!
Pros: The location
Cons: Front desk person seemed like he didn't know what he was doing. The room smelled like mildew. Breakfast bar was very minimal. Felt rushed leaving. We were packing up our bags and it was about 10:15am housekeeping didn't knock and just came in.
Pros: The staff with one exception was very professional.
Cons: It was being remodeled during our stay. One of the cleaning employees responsible for the breakfast area was rude.
Pros: Beautiful hotel. Very clean, convenient location. Friendly staff. Comfy beds/room, great hot breakfast. We had an enjoyable stay.
Cons: Nothing negative to say
Pros: it was clean, and the room was very big and roomy
Cons: Needs a bigger parking lot
Pros: Breakfast was really good.
Cons: The room had a smell, it may be the carpet.
Pros: The people were to warm and attending .
Pros: Everything was satisfactory. Our family had a really good time.
Cons: They needed to have hot coffee, hot chocolate, and cookies available through the night.
Pros: Conviently located near main road. Easy to get in and out. Continental Breakfast.
Cons: Bathroom needed repairs. Broken floor tiles, wallpaper coming off of walls, and coffee pot in bathroom.
I would recommend the area but not this hotel.
Pros: The location to the beach was good.
Cons: This hotel would be great if you do not stay on the first floor. I could hear everything going on in the room above me and when I called the desk and was told the guest above me were paying guest as if they were more important.
Pros: It was very clean, great breakfast, beautiful area.
Cons: When I first checked in I was told my room was already paid for. I recieved a bill at the end for my room. There was not an area for laundry.
Cons: The staff was rude. We were sent to our room at 4:00, which is check in, but it was not ready. Has to wait in the hall for 30 minutes until they were donever. There was plastic over our door and construction worker in the hall way. We were not told of renovations going on. The staff was rude and did not care that we missed our dinner reservations. The room was not really clean when we got in. There was trash and sand on the floor and the corners were dirty.
Pros: The room was clean
The towels were plentiful
The staff was incredibly friendly
Cons: It only had a 21" TV
The elevator was incredibly slow and got stuck twice
The ice machines in both buildings were broken and the staff offered no solution.
Pros: Very little...
Cons: No ice machine? We booked a room with a private porch and a room with a safe. We got neither. Poor signage on the property led to numerous headaches.
Pros: This Summerhouse unit was extremely comfortable!! The owner(s) deserve recognition for creating this vacation paradise. The mattress, the living room set & the balcony furniture were the best ever. Definitely will be requesting that unit from now on.
Cons: I don't like being critical of people but this front desk clerk needs training in customer service. I was waiting for about 15 minutes or so as she talks on the phone, although with a guess, before she even acknowledged seeing me standing there. She finally hangs up and says, "Checking in".... Not 'I'm sorry for your wait, how may I help you'... Then was not capable of answering a simple question so she gets the manager. Resulted in me picking up cold pizza & wings!
Pros: The staff was wonderful.
Cons: They did not clean room daily.
Cons: Thin mattress
MOLD in the carpet
Window wouldnt lock
Pros: Loved the shower. The shower had great pressure and a fast drain. Everything was clean.
Cons: Beds were not very comfortable. Not just the mattresses but the bedding as well.
Pros: The rooms were clean, comfortable, and spacious. The staff was very nice, and helpful. There's not much more that I could ask for.
Cons: They didn't have breakfast, but had a pricey restaurant, which didn't strike my fancy, so I went elsewhere.
Pros: I liked the facilities in site. It had everything I needed such as a fitness center, hot tub, Starbucks, and a very nice dining hall.
Cons: The booking was easy but misleading. The resort is huge, and our if their several hotels on site, only 1 of them was actually oceanfront! Do not stay here if you don't enjoy walking a quarter mile to the beach each day!
Pros: It's a great retro, beachfront place to stay. Nothing fancy, but it's comfortable and right on the beach with a quiet, laid back atmosphere.
Pros: My wife and I were impressed with the cleanliness of the rooms compared to the outside of the building. There was no sand in our room and the view was good.
Cons: The breakfast area was crowded in the lobby and the bed was a little soft but I know that is a personal preference and not an actual issue with the Inn.
Pros: A beautiful view of the ocean looking out to the Atlantic ocean is waiting each morning. We loved walking out to beach to watch the sunrise each morning. This place was very laid back and pleasant.
Cons: Parking was not to be desired. Some people not staying there used the parking. Some children kept running up the steps and the balcony walkway beside our room continuously. I spoke to the clerk and he said call him next time. I would have preferred to move, but it was mainly a parental problem.
Pros: Easy access to the beach and pool. Pool was excellent. Staff was awesome. Rooms were super clean. Will go back again.
Pros: Great location, friendly staff
Cons: Large patch of mold on the wall behind the curtain (3' x 3'). Walls needed paint, tile floor was cracked, TV channels were fuzzy, shower curtain rod was about to fall out of the wall. Window screens were warped and busted. Pillows were small. Pocket sized "ironing board" was a complete joke and utterly useless. Breakfast "buffet" is for carb lovers only. Coffee is not good - very weak. Room needs a complete makeover - floor to ceiling. .Lots of construction on one side - had to keep curtain closed. I have no idea what the resort fee covers, there is noting about this place that is even close to a resort.
Pros: Lovely inn. Beautiful location and ideal for families.
Cons: More variety at continental breakfast
Pros: Customer service was great, right on the water great ocean view
Would definitely stay again
Cons: When I arrived at the gate of the establishment trying to checkin the guard at the entrance told me to turn around and check in down the street 5 miles (rudely). When I finally get to the room everything but the a.c. and the mini frig. is out dated. I think I will pay more to get more modern, comfy,and better service somewhere else next. Just dissapointed!
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