Akassia Swiss Resort

The food at Akassia Swiss Resort offers a wide variety and is highly praised by guests for its delicious and diverse options, especially during dinner. However, some guests have mentioned that there could be improvements in the quality and variety of certain dishes.

Guests have consistently highlighted the cleanliness of the rooms and the resort's facilities, emphasizing the spacious and clean rooms, as well as the well-maintained aqua park. However, a few guests have mentioned specific areas that may require maintenance, such as the need for improvements in the cleanliness of general bathrooms and some mattresses.

The customer service at Akassia Swiss Resort is highly praised by guests, with many expressing appreciation for the friendly and helpful staff, particularly mentioning specific individuals like Mr. Wael Alsaie and Mr. Wael El Saadi. However, a few guests have suggested that there could be an increase in the number of activities and staff, especially in the morning, and improvements in the friendliness of the animation team and some bar staff.

While many guests have found the beds to be comfortable, some have mentioned specific concerns about the mattresses, suggesting that certain mattresses may need renovation. Additionally, a few guests have expressed discomfort with the tight and old rooms, specifically mentioning the mattresses and the need for more modern room furniture.

The high season at Akassia Swiss Resort is in October, offering an ideal time to experience the resort's excellent facilities, including the aqua park, beach entertainment, and snorkeling. However, guests have also noted that visiting during the low season in May can provide a great experience with fewer crowds and enjoyable weather.

Some guests mentioned that the all-inclusive package didn't cover non-alcoholic drinks, so if you don't consume alcohol, it might be worth checking the details of the all-inclusive package before booking.

The hotel's high season is in October, so if you prefer a livelier atmosphere with more activities and entertainment, this might be the best time to visit.

A guest mentioned receiving a free room upgrade from the duty manager, so it might be worth politely inquiring about the possibility of an upgrade upon check-in.

If you plan to visit in winter, consider checking with the hotel about the heating of the aqua park water, as some guests found it not heated enough during their winter visit.

While many guests praised the food variety, some mentioned that the food was repeated and not up to standard, so it might be helpful to manage expectations regarding the dining experience.

Guests enjoyed snorkeling and beach activities, so if you're a fan of these, be sure to take advantage of the hotel's beach and water sports facilities.

Some guests recommended requesting a room with a view, particularly a sea view or a room facing the aqua park, for a more enjoyable stay.

If you're interested in the hotel's animation activities, it might be helpful to check the schedule and the variety of activities offered, as some guests felt that the animation team needed to increase their number and activities.

If you're considering dining at the hotel's a la carte restaurants, it's worth noting that some guests found that the food served was similar to the buffet, so it might be beneficial to inquire about the dining experience beforehand.

The hotel is close to attractions like Akassia Aqua Park and El-Quseir Fortress, so if you're interested in exploring the area, these attractions are worth considering.