Alajuela Hotels

The staff was very helpful and courteous. The restaurant had excellent service and fresh foods. The room and view were spectacular both day and night. The pool area was beautiful. Santa Ana is a nice location and Alta Hotel is one of the best jewels in Santa Ana.

Overall, everything was great. Location is perfect for flying to the airport. Staff was very helpful and really wants to help you! Room was comfortable and clean. 24 hour shuttle was awesome! Great value for the money. For those who arrive at off hours there is a Denny's close by.

Our only negative was the breakfast which was very processed (e.g. scrambled eggs were bland) and not enough variety for the cost of that hotel.

Came in on a late flight to San Jose and stopped off at the Holiday Inn Express for a night before jumping off into the Costa Rican countryside in the morning. For this purpose it did exactly what it needed to do. Shuttle bus that picked up at the airport was a plus.

A little bit pricey for what you get but not acceptable for one night. The breakfast options were pretty basic but in their defense they were a typical Costa Rican style (gallo pinto, eggs, coffee, and some fresh fruits). Traffic at the intersection in front of the hotel can be horrific so keep that in mind if you will be driving. Also, keep an eye out for the shuttle bus that comes around outside of the arrivals area and stops close to the taxi stand. A "helpful" local showed me where to go then just happened to mention that he works on tips. I could have just waited on my own for it...

Everything about the hotel was just perfect. It was right down the street from airport and the shuttle takes you there every 30 minutes.

I had family staying on another floor and the elevator only allows you to go to your floor. Good security but too good I guess

Location near the airport is its main advantage. Inside is peaceful, clean, modern, and comfortable. Front desk staff gave some great advice including that we return our rental car the night before our early-morning flight, and that the rental car shuttle would bring us back to the hotel. This was the best idea and greatly simplified our morning of departure. The hotel shuttle to the airport was quick and efficient.

The pool is tiny, and tucked away in a back corner. The cafe/restaurant in the lobby is modern and inviting with a great looking menu, however, our waitress was the slowest on the planet. Every step took about 5 times longer than it should have. Even when we finally caught her eye (the place was 90 percent empty at the time), and indicated that we wanted the bill, she took another 10 minutes to finish sorting cutlery before coming over and putting us out of our misery. The food was good, but the service was terrible.

The 'manager,' son of the owner, was superb! He was easily reached by phone, spoke excellent English, arranged for a rental car and a cab to get back to the airport, gave us directions and advice. We 'adopted' him!

The driveway up to the B and B...slightly steep which is quite common in the mountainous areas of Costa Rica.

The owners were so friendly and helpful - we felt safe and comfortable here. It became our home away from home.

Rooms are comfortable. Breakfast is delightful, on the patio, with the owmers' dog and cat keeping us company.

Decor and art work is very upscale, great price, exceptional clean and modern. The bathroom has glassware not paper or plastic cups, blow dryer and nice towels. The coffee for a hotel was phenomenal. The bed was extremely comfortable. Was very quiet, and TV had great chanel options for English speaking and sports. The breakfast was outstanding.

No transferse available. I needed a transfer. No microwave or bath robe. But didn't need it anyway.

Top notch staff in the hotel and restaurant. The art is simply beautiful and the facilities are brand new and luxurious. I think they are setting the pace for luxury in the San Jose area.

If you don't drive, which is absolutely frightening in San Jose, you will be limited on things to do around the hotel. But if it's for a couple nights or a meeting this place is very nice!

Wonderful hospitality from staff. They go far above and beyond to make sure everyone is happy and comfortable.

The staff were very helpful.

Dank little rooms, terrible smell of something like diesel and septic that would come pervade the room from time to time.

Great staff, lovely grounds, very poor breakfast, weird smell in the rooms, no air conditioning in our two rooms. Would not return.

The beds,work comfortable

Major sewage problem, breakfast issues and staff unwilling to help with excursions or seeming to have a problem ordering takeout for guest!! I requested to speak with the wonder, no success.

I've stayed here 3-4 times so far. It's my go-to when I arrive Costa Rica and depart. The staff is very helpful, the rooms are very clean, I wanted to take the bed with me - very comfortable! I have only tried the New York Strip and tiramisu - both amazing. A great quiet little hotel.

Very very strict on their 11 am check-out time.

The young man Emerson at the front desk was very friendly and extremely helpful. Hotel is right in the middle of town only steps away from the cathedral

Traffic noise very loud day and night - parking is not on site - WiFi is slow

Location from airport, comfortable beds, nice staff, included nearby locked + guarded parking, balcony, nice breakfast spread

Hair on pillow, sink + tub, bathroom needed a good scrub... too many wipedowns w used towels, heavy morning traffic is loud

The hotel is very pretty and very clean. The girl at the front desk- checked in around 6ish on Monday, 8/15, Mother's Day in CR,.-wish I gotten her name- was phenomenal, welcoming, great smile and very helpful in getting three tired girls just off the bus from Quepos, situated. Helped us finding food and info on transportation next day for airport. Also brought some items we needed for the room. She was again there in the am, if she worked a double shit, she is super woman! Give her a raise! I'd gladly stay again if I'm in San Jose ever again!

Remote didn't work but fronted attendant brought batteries promptly. Shower gel dispenser was broken and laying on sink counter, not a biggies, just feedback. Restaurant closed early, we had just arrived and been looking forward to eat there, only two options for delivery were pizza, and chicken places, regretably we picked pizza, but hey we ate.

Very close to the airport with free shuttle. Staff was friendly and helpful.

Seemed older and even though the rooms were clean they just seemed dingy. Bedsand pillows were uncomfortable.

There's a restaurant that has the feel of a soda on site. Rooms are comfy and staff is very attentive. Perfect spot if you need a place near airport but don't want to stay in an American chain hotel that lacks character.

Very secure location. Alajuela and San Jose are a bit crowded and sketchy. This is is a suburb of Alajuela. We state there the night before we returned to the United States. It's close to the airport and downtown but in a safe and quiet spot that is not too remote. The staff is really warm and helpful. Great experience. Free airport shuttle as well.

no complaints

Clean nice affordable bed and breakfast

Rather hard to find in dark

The swimming pool and lounge area. coffee in the lobby along with apples

jets flying overhead - unavoidable result of being convenient to the airport

Wonderful place to stay! Staff was helpful, friendly and professional. Hotel was very clean, and the room met all of our expectations. Shuttle service to the airport was fantastic. The driver was friendly and helpful with our bags and such. Great place to stay!

Friendly staff.

Window in room opened out to a hallway and not street.

Hotel is close to the airport where I needed to be early the following morning. Very clean hotel and helpful staff. Would stay again.

Easy to drive to and free parking. Can walk to restaurants and shops. Great staff. Good breakfast. Refrigerator & safe in room. Very nice. Large rooms. Queen bed.

Room next to a public space & below another room. Noisy at times. Early riser above us walked with heavy feet. No water pressure, unless you like cold showers.

The pro's were: - Nice staff -Big room -Nice tours leaving from the Resort -Food in the restaurant was pretty good Con's -Not really close to anything -As soon as you leave the hotel, you see the 'real' San Jose -Everything else was fine up until the last day. I went to the airport and realized that I left my camera in the room, so I drove back and to get it only to find one of the cleaning ladies stole my camera and would not admit it. I know exactly where I left it... GUARD YOUR BELONGINGS!!

Stayed for 3 nights drove to Arenal for 2 nights back to Martino for 2 nights. My wife our 8-year-old our 15-year-old and I. Wonderful food good wine selection gorgeous pool terrific gym. Never went to the spa. Rooms were very nice staff polite and fun Great zoo up the road #40walkable#41. We dont know exactly when...but well be back...we ALL loved this place. Keep in mind this is Central America and its important to take your kids places like this instead of Las Vegas or Orlando. We found everything in Costa Rica charming...from the narrow roads to the little lizards to stopping for lunch in the middle of nowhere. Wonderful hotel great vacation.