Arsi Hotel

The hotel offers a range of amenities and services including daily housekeeping, physical distancing measures, a Turkish bath, room service, and a tour desk. Additionally, there is free parking available and shuttle services can be arranged for an additional charge.

Some guests have expressed concerns about the cleanliness and maintenance of the rooms, including issues with broken air conditioning, old furniture, and the need for better cleaning. Additionally, there were complaints about receiving different rooms than booked and a lack of maintenance work.

Several guests have mentioned concerns about the food quality, mentioning that it was often cold and lacked variety. Some guests also noted that there were more vegetarian options than meat. However, the staff has been praised for being pleasant, friendly, and helpful.

The high season for the hotel is in July, while the low season is in December. It's important to note that during the high season, the hotel may experience increased demand and potential noise due to ongoing reconstruction.

While some guests have raised concerns about the manager's attitude and unhelpfulness, others have praised the staff for being friendly, helpful, and accommodating. However, there were mixed reviews regarding the overall customer service experience.

Some guests reported being given a different room than the one they booked, so it's advisable to confirm your room type upon arrival to ensure you get what you paid for.

Several guests mentioned issues with broken air conditioning, toilets, and old furniture. It's recommended to check the maintenance of the room upon arrival and report any issues immediately.

Some guests experienced noise disturbances due to ongoing construction and transparent walls. Consider inquiring about any ongoing construction or requesting a quieter room away from potential noise sources.

Despite booking a room with a sea view, some guests were given rooms with different views. It's suggested to confirm the room's view upon arrival and request a change if it doesn't match your booking.

Guests had negative experiences with late check-in, including long waits and issues with room allocation. It's advisable to confirm late check-in arrangements in advance to avoid inconvenience upon arrival.

Several guests reported cleanliness issues, including unchanged sheets and towels. Upon arrival, it's recommended to check the cleanliness of the room and address any concerns with the staff.

Some guests expressed dissatisfaction with the food quality, mentioning cold food and limited meat options. Consider exploring dining options outside the hotel for more variety.

Guests reported that the pool was not cleaned during their stay, leading to illness in some cases. It's advisable to inquire about the regular maintenance of the pool before use.

Some guests experienced issues with broken amenities such as air conditioning and TV. It's recommended to verify the functionality of room facilities upon check-in and request repairs if needed.

To avoid misunderstandings, clearly communicate your expectations with the staff, especially regarding room type, late check-in, and any issues encountered during your stay.