Ponta Grande Resort

Some guests have mentioned that the beds were uncomfortable and they ended up using the large pull-out sofa bed instead. It's recommended to inquire about bed options when making a reservation.

The resort offers free parking, which is convenient for guests who are driving or renting a car to explore the nearby attractions.

While some guests have praised the well-equipped kitchen and the on-site restaurant, others have mentioned that the on-site bar and restaurant were closed during their visit. It's advisable to check the availability of on-site dining options before arrival.

Guests have reported mixed experiences with cleanliness, with some mentioning the need for better cleaning in certain areas such as the fridge, windows, and washing machine tray. It's recommended to communicate any cleanliness concerns with the staff during the stay.

The high season at the resort is in March, offering pleasant weather and a great location for exploring nearby beaches and attractions. However, it's important to note that some amenities may be closed during the low season, so it's advisable to plan the visit accordingly.

Some guests were surprised to find that they had booked with a private owner rather than the resort when using third-party booking sites. Booking directly with the hotel may help avoid this confusion.

If arriving without your own transport, it's advisable to bring basic supplies as the nearest supermarkets can be a 30-minute walk away when local ones are closed in winter.

Some guests found that certain room amenities, such as toiletries and kitchen essentials, were not adequately provided. It may be helpful to confirm the availability of these items before arrival.

If visiting during the off-season, it's important to note that on-site facilities like the bar and restaurant may be closed for holidays. Checking the availability of these services in advance can help avoid inconvenience.

Guests without their own transport may find it challenging to access nearby amenities and supermarkets, especially during the off-season when local options are closed. Planning for transportation needs is advisable.

Some guests encountered maintenance issues such as broken bathroom tiles and malfunctioning appliances. It's recommended to verify the condition of the room upon arrival and promptly report any issues to the staff.

The bedding configuration in the villas may not always align with the initial description. Double-checking the sleeping arrangements with the hotel before arrival can help ensure a comfortable stay.

Several guests noted cleanliness issues, including dusty floors and mold in certain areas. It's advisable to communicate any cleanliness concerns to the staff for prompt resolution.

Some guests were disappointed to find that certain on-site facilities, such as the pool bar, were not available during their stay. Checking the operational status of amenities in advance can help manage expectations.

In case of any issues or unmet expectations during the stay, reaching out directly to the hotel staff for assistance and resolution is recommended.