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the hotel is stunning and with a little more attention to detail, namely servicing of the pool area, could be outstanding. I think it could reach 4 star standard in no time, if that is what it wants. Too many stairs. I have breathing problems and found it rather difficult to get up and down from the hotel to the pool area - my husband spent an disproportionate amount of time moving me around from one level to another by car. The hotel has a couple of "buggies" for use of the staff - it is a pity they do not make them available to guests. Also, the restaurant was a little pretentious and too expensive.
The location The dinner menus, the breakfasts, the lack of porterage and staff generally.
A lovely, turn of the centrury hotel with individuality. Breathtaking views, great swimming pool. A prfect place to get away from it all.
the wonderful position and excellent food and great service no
Fantastic location on Lake Annecy. You will be disapointed if you don't book a Lake view room. Excellent facilities. Will visit again.
Staff were especially helpful, and hotel room well kept up and in very good condition. I truly enjoyed my stay. I did not use the restaurant. nothing to think of.
The location is second to none. This is absolutely wonderful The staff is nice but could be more professional (no one to take your lugage for instance, not a big deal but this is surprising for the standing). Some rooms are really small. Ask for description before booking.
Location and setting is superb If booking try not to get a room on the 4th floor if possible.
The lake and hotel was lovely The staff were unfriendly to the point of being rude and did not make you feel welcome
Very smart hotel with good facilities in excellent location.We liked the indoor pool and our room overlooking the lake. We were disappointed with the breakfast. People were queuing for tables .There only appeared to be one waitress who was trying to lay tables and restock the food.Not what we expected for a smart hotel like this.Very disappointing breakfast.
The location and view were very good. Peaceful and relaxing. Thought that the breakfast looked poor, we decided to have breakfast in the village which was much better.
The location on Lake Annecy is beautiful. The staff is accommodating and the food is excellent.
hotel location and atmosphere is excellent. Staff very helpful and friendly
Staying in a really old place - it was great
The quietness and privacy greeting staff could be friendlier
Location; food; staff efficiency and hospitality only French TV channels available; no elevator
The staff was very attentative, warm and friendly. The hotel setting far exceeded by expectations. The fact that some of the staff spoke english was very helpful. The view from our room was spectacular. I thought the room furniture didn't fit the upscale feeling and price of the hotel although the bathrooms were wonderfully modern.
The abbey provides a unique travel experience and its location is both picturesque and easily accessible. The hotel staff is very professional and accomodating. The website and photos accurately depicted the hotel, the rooms and the surrounding area.
Very agreeable staff, fabulous location, good lakeside facilities and outside breakfast/dining. Absence of air con a real problem as it was hot when we went. Also absence of lift a particular problem for my wife, who has restricted mobility. We asked for ground floor when booking, but were told on arrival no ground floor rooms exist. The room we booked was too small, without bath, so we had to upgrade at our expense, although we were given a special rate when I asked. We did not like the fact the hotel was crowded with visitors to exhibitions in the public areas, and a wedding caused the restaurant to be closed without notice on one evening.
the arie and nice and quiet
Stunning location and building. Received complimentary upgrade to lake view room.
The hotel owners were just lovely. They were friendly, helpful,welcoming and couldn't do enough for us. They also spoke English which was an added bonus! The location is brilliant, in between a couple of villages, both of which have great lake beaches and all the facilities that they offer. We were also by the Col de Forclaz so lots of energetic cyclists around! The breakfast was delicious and generally we had a great time at the hotel.
Staff were excellent and very keen to help. Hotel was very new and beautifully maintained. Lovely views. Delicious breakfast.
Easy going, easy access, clean, quiet, nice environment, pleasant owners. I just think the breakfast should be included in the room price.
Very friendly service in a very clean and comfortable hotel.
staff was very helpfull...location of the hotel is better than the others at the city-center. Silent but close to everywhere..the rooms are well designed. We stayed at the second floor on the lake side... although it was stated tahat the otel is close to the lake; in reality it was not.
Comfort, very quite, nice weather, good for cycling and swimming. Best way to stay a couple of days to relax and get out of stress :-) Nothing special
We liked the tranquillity of the place, the vicinity to the center of the city, the education and the acceptance of the staff. We like have dinner in hotel.
New hotel, spacious rooms very welcoming, lovely location very friendly owners a real delight None
Very central. Room clean, warm and comfortable, although toilet room very small- knees touched door when closed.
The room was kept spotlessly clean over our two weeks stay. The reception staff in particular were extremely helpful and friendly and helped to make the stay very pleasurable. The buffet breakfast was excellent with plenty of choice and really good value. The location of the hotel was within 2mins walking of the lovely town centre and also ideal as a base for the surrounding mountain ranges and lakes.
Great Hotel. Very clean, confortable, smell free and with a good selection of TV channels.
The spacy room. Good view. One supermarket is just nearby. The breakfast is very good. AirCon inside. The recptionist can speak English very well. 30 minuutes from hotel to Annecy Center. The strange thing is Auto checkin can not find the resevration number from Booking.com. And manually check-in time mentioned in Hotel(1700~2000) and Booking.com(1000~1930) is inconsistent. That caused me lot of trouble.
Friendly welcome, clean and comfortable room with good shower, excellent breakfast, in attractive small town within easy driving distance of La Clusaz skiing.
Staff was wonderful and very helpful. Breakfast was a good value. Location was great. WiFi didn't work in the rooms as advertised and there wasn't any solution. This was a big problem for us.
the general area
The beautiful view over the lake. The friendliness of the proprietor and staff; we were at ease all the time we were there. The one dinner that we had was excellent for such a small establishment. And of course Tufu the resident hotel dog! Our room was a little small, although the "conservatory" and balcony beyond were lovely.
Lovely old-fashioned hotel - even a proper key to the door. Lovely view of Lake & receptionist very helpful when we arrived. Nice area also - Annecy has always been a favoutie, but now the town is too popular & you can't move or park, so lovely to find a nice place on the lake.
A nice location in a luxory area near by Annecy. A distance to Annecy is 4 km and the nicest way to travel to Annecy is by a boat which leaves 300 m away from the hotel. I had a road bike and the the hotel is located in a perfect place thinking about road biking trips. You can not eat in the room so for a family it gets expensive to eat every time in a restaurant. We solved the problem having picnics near by on a beach.
Convient location for the village and easy to find. Good quality restuarant but a little expensive. The hotel was a little bit tired and in need with a facelift. Carpets in particular needed a good clean. The road was very noisy at night despite being only a minor lakeside road which was a surprise. Rooms could do with a fan it was very hot when we visited.
This is the most beautiful setting, the hotel being of typical French mountain lodging style, directly opposite Lake Annecy. We had the most beautiful view across the lake to the mountains from our room which had a large balcony out the front. The restaurant has a spectacular picturesque view over the lake to the mountains and the food and wine are good. The staff are so friendly and helpful and I would highly recommend this hotel to anyone looking for good value medium comfort accommodation in a picturesque setting. Internet is also free.
The food in the hotel is absolutely delicious...it is not cheap but a great chef must be behind it. The location is nice, if want to stay away annecy. Not a hotel problem, but note that taxis are nightmares around the lake, call them an hour before wanting to leave, Annecy should be around 15 euros, don't let them rip you off. Small things of bother, no trash bin in the room, no plug for bath tub, no shower gel. Also a new bad with decent blanket would be also good.
Nice location, helpful staff
favorable price, can view the lake from the bacony, easy to park the car at no cost room is not so clean with the old carpet. The hotel is next to the street so it is noisy.