Cleaning, taking more care of the facility
3 stars
Jewel San Stefano Hotel
Photos of Jewel San Stefano Hotel
Overview
Alexandria hotel in Ar-Raml 1 with free breakfast and a 24-hour front desk Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Buffet breakfast is free. Other amenities include 24-hour room service, dry cleaning, and laundry facilities. Jewel San Stefano Hotel offers 70 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and hair dryers. Housekeeping is provided daily.
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Amenities at Jewel San Stefano Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Flat-screen TV
- TV
- Cable or satellite TV
- Parking
- Complimentary breakfast
Basics
- Free Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Shampoo
- Adapter
- Body soap
- Air-conditioned
- Conditioner
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Kettle
- Food can be delivered to guest accommodation
- Dining area
- Dining table
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Private bathroom
General
- Window
- Family rooms
- Sea view
- Seating area
- Lockers
- Telephone
Services and conveniences
- Car rental
- Wake-up service
- Room service
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Parking
- Shuttle service (additional charge)
Outdoor
- Terrace/Patio
- Balcony
Laundry
- Ironing service
- Drying rack for clothing
Bedroom
- Clothes rack
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Jewel San Stefano Hotel
6.5
Okay
1757 verified ratings
Wonderful
506
Very good
365
Good
299
Okay
156
Fair
120
Mediocre
89
Poor
222
Summary of reviews
Guests say
Guests generally appreciated the hotel's cleanliness and location, highlighting the comfortable rooms and good breakfast options. However, many reviews pointed out issues with the service, particularly at the reception, where guests experienced rudeness and inefficiency. Noise from the street and maintenance issues were also mentioned as areas needing attention.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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6.5 out of 10
805 reviews
7.6 out of 10
26 reviews
8 out of 10
2 reviews
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It’s a good thing
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
Guests appreciate the good location, friendly and helpful staff, and the very good room amenities.
Are there any concerns about the cleanliness of the hotel?
Some guests mentioned concerns about poor bathroom cleanliness and the need for better room cleaning.
What are the common complaints about the hotel's amenities?
Several guests expressed dissatisfaction with the poor WiFi, uncomfortable extra beds, and the need for hotel parking.
When is the best time to visit the hotel?
The high season is in October, offering a great time to enjoy the location and facilities.
What practical information should guests know about the hotel's parking?
The hotel offers free parking with 24/7 security, but guests should be aware that the parking area is directly at the sea, which may require extra cleaning for their cars.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading to a Direct Sea View Suite
Guests advised against booking a side sea view suite due to privacy concerns and recommended opting for a direct sea view suite for a better experience.
Be Mindful of Room Cleanliness
Some guests reported issues with cleanliness, including dirty floors, bathrooms, and old, worn-out furniture. It may be advisable to inspect the room upon arrival and request a change if necessary.
Check for Wi-Fi Availability
Several guests highlighted issues with the Wi-Fi, including weak signals and no mobile coverage in some areas of the hotel. It's advisable to check with the hotel about the status of Wi-Fi before booking if this is essential for your stay.
Consider Low Season Travel
February is mentioned as the low season, which could mean fewer crowds and potentially better rates. If you prefer a quieter experience, this might be the ideal time to visit.
Explore Nearby Attractions
The hotel's proximity to attractions such as the Royal Jewellery Museum, Green Plaza Mall, Montaza Palace, and Bibliotheca Alexandrina makes it convenient for sightseeing and shopping.
Be Aware of Noise Levels
Some guests reported noise issues, including street noise and poor sound isolation in the rooms. Light sleepers may want to consider this before booking and request a quieter room location.
Inquire About Parking
The hotel offers free parking, but guests noted that the parking area is near the sea, leading to cars being covered with water splashes. It's advisable to inquire about this and consider the potential impact on your vehicle.
Consider Room Upgrade for Better Experience
Some guests recommended upgrading to a deluxe room for a more comfortable and enjoyable stay, citing issues with standard rooms such as old furniture and cleanliness.
Communicate Any Special Requests
If you have specific needs or requests, it's advisable to communicate them to the hotel in advance. Some guests mentioned that the hotel was responsive to requests made through the booking app.
Location
409 El Gaish Road, Alexandria 21500
What's nearby
- Royal Jewellery Museum0.5 mi
- Miami Beach2 mi
- Alexandria Sporting Club3.1 mi
- Alexandria Zoo3.2 mi
- Alexandria University3.9 mi
- Montaza Palace4 mi
- Library of Alexandria4.4 mi
- Alexandria National Museum4.6 mi
- Mamoura Beach4.7 mi
- Graeco-Roman Museum4.9 mi
- Eliyahu Hanavi Synagogue5.2 mi
- St. Mark's Coptic Cathedral5.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:30 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Jewel San Stefano Hotel
Low season | November |
|---|---|
High season | April |
Average price (weeknight) | $57 |
Average price (weekend night) | $58 |
When to book a room at Jewel San Stefano Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Jewel San Stefano Hotel
FAQs when booking at Jewel San Stefano Hotel
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See most recommended stays in AlexandriaGood to know
Value for money | 6.8 |
|---|---|
Distance to city center | 4.8 mi |
Nearest Airport | Alexandria Borg El Arab |
Distance to airport | 27.9 mi |
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