Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.8 "Great service."
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8.3 "Location is great."
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6.4 "Average value."
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6.4 "Internet is average."
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6.1 "Beach is so-so."
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4.2 "Rooms are not good."
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3.9 "Breakfast is below average."
Overall Rating
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8.7 "Great service."9.7 "97% found the
staff to be very friendly ." -
8.3 "Location is great."10.0 "
Near to public transport , according to 100%." -
6.6 "Beach is so-so."
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3.9 "Not very comfortable."3.2 "68% said
rooms were small ." 2.6 "74% thought it wastoo noisy ." 0.0 "100%criticized the small bathroom ." -
3.8 "Rooms are not good."3.5 "65%
complained about the bathroom ." 3.2 "68% saidrooms were small ." 3.7 "For 63%, therooms looked old ." 3.6 "64% thought they werepoorly maintained ." 1.9 "81% foundproblems with the furniture ." 1.0 "90% hadproblems with the shower ." 0.0 "100%criticized the small bathroom ." -
3.6 "Breakfast is below average."
Overall Rating
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9.0 "World class service."
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8.3 "Location is great."
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6.2 "Vibe was decent."5.1 "Only 51% thought, the
hotel was modern ." -
4.2 "Rooms are not good."
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4.2 "Not very comfortable."2.7 "73% thought it was
too noisy ."
Overall Rating
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8.7 "Location is great."
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8.6 "Great service."9.3 "93% found the
staff to be very friendly ." -
6.5 "Food is average."
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5.8 "Pool is mediocre."
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5.5 "Vibe was decent."
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4.5 "Rooms are not good."
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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7.0review from
Very quiet when we arrived at 1am No soap
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7.0review from
I enjoyed the peace and quiet and the rellaxation by the pool and the resturant was very good and the pizza resturant next door was excelent aswell. Staff in both places were very nice I have to say. You would really want to speak the basics in spannish, some of the staff could speak english but not all and it can be difficult if you want something particular. ( a tip, get a english/spannish dictionary before you go on holls, you will need it & not just for this hotel)
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3.7review from
swimming pool, close to beach, close to bus and tram staff do not speak english - difficult to communicate, our room stunk...horribly... stench coming out of the bathroom pipes was almost unbearable. no extra bed was put in the room despite this being on the reservation
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5.7review from
Great to have a pool. Room clean. Food was very nice. Very Spanish, not full of English and Irish whish was nice for a change Not very close to shops, cafes etc but fine if you fancy walking. Easy to hear everything in hotel room bathroom next door!
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7.0review from
Rooms were clean,value for money,pool was quiet most days 1st floor very noisy,staff did not speak very good english,location was further from the beach than stated!! far more tham 8 mins!!!
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4.4review from
Access to public transport Lack of (advertised) pool. No Kettle in rooms,
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5.2review from
the hotel was central enough once you knew your way to the beach of San Juan...staff friendly, Maybe more info on the bus service could be provided at the hotel for those making use of the public transport.the pooll closes at 21h00. since swimmable beach is a bit far away, the pool could stay open later I think.
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3.2review from
There was a bus stop close by. The room had not been cleaned well.
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5.2review from
Difficult to find
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6.4review from
Had everything I needed except for a telephone The television wasn't tuned in properly so I couldn't watch the football
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7.0review from
Very quiet when we arrived at 1am No soap
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7.0review from
I enjoyed the peace and quiet and the rellaxation by the pool and the resturant was very good and the pizza resturant next door was excelent aswell. Staff in both places were very nice I have to say. You would really want to speak the basics in spannish, some of the staff could speak english but not all and it can be difficult if you want something particular. ( a tip, get a english/spannish dictionary before you go on holls, you will need it & not just for this hotel)
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7.0review from
Rooms were clean,value for money,pool was quiet most days 1st floor very noisy,staff did not speak very good english,location was further from the beach than stated!! far more tham 8 mins!!!
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3.7review from
swimming pool, close to beach, close to bus and tram staff do not speak english - difficult to communicate, our room stunk...horribly... stench coming out of the bathroom pipes was almost unbearable. no extra bed was put in the room despite this being on the reservation
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5.7review from
Great to have a pool. Room clean. Food was very nice. Very Spanish, not full of English and Irish whish was nice for a change Not very close to shops, cafes etc but fine if you fancy walking. Easy to hear everything in hotel room bathroom next door!
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4.4review from
Access to public transport Lack of (advertised) pool. No Kettle in rooms,
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5.2review from
the hotel was central enough once you knew your way to the beach of San Juan...staff friendly, Maybe more info on the bus service could be provided at the hotel for those making use of the public transport.the pooll closes at 21h00. since swimmable beach is a bit far away, the pool could stay open later I think.
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3.2review from
There was a bus stop close by. The room had not been cleaned well.
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5.2review from
Difficult to find
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6.4review from
Had everything I needed except for a telephone The television wasn't tuned in properly so I couldn't watch the football