Donatello Boutique Hotel

The hotel offers a spa and wellness center, a fitness center, and a sauna, providing guests with a range of options for relaxation and rejuvenation.

Yes, the hotel provides free parking for guests, making it convenient for those traveling by car.

Guests can enjoy a variety of dining options, including a restaurant, bar/lounge, and the option to have food delivered to their accommodation, ensuring a satisfying culinary experience.

The hotel follows daily housekeeping protocols and ensures that guest accommodations are thoroughly disinfected between stays, prioritizing cleanliness and hygiene.

The high season at the hotel is in June, offering an ideal time to experience the hotel's picturesque location and the nearby attractions.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the mountains or city comes highly recommended.

If you prefer fewer crowds, consider visiting in January, which is mentioned as the low season. This could provide a more peaceful experience.

The hotel is conveniently located near several attractions such as the Television Tower Alma-Ata, the Central Museum, and the Presidential Palace, making it easy to explore the city's landmarks.

Some guests reported issues with room cleanliness, so it's advisable to check the room upon arrival and promptly address any concerns with the staff.

While the location is praised for being quiet, some guests mentioned noise issues, especially from nearby restaurants and nightclubs. Consider requesting a room away from potential noise sources.

A few guests reported issues with credit card charges, including unauthorized reservations for minibar items. It's recommended to clarify any such charges during check-in to avoid inconveniences.

Guests highlighted varying experiences with breakfast, including delays, limited options, and inconsistent service. Consider setting clear expectations or exploring alternative dining options.

Some guests mentioned that the hotel feels outdated and in need of renovation. If this is a concern, it may be helpful to inquire about any ongoing or planned renovation efforts.

The hotel offers a spa, sauna, and wellness center, providing an opportunity for relaxation and rejuvenation during your stay.

While the staff is praised for being helpful, some guests noted language barriers, with limited English proficiency. Patience and clear communication can help overcome any language challenges.