Room Service staff and food was excellent. Bar staff, food, and drinks were very good. Pool water dirty.
3 stars
Embassy Suites Amarillo Downtown
Photos of Embassy Suites Amarillo Downtown
Overview
Located in Amarillo, Embassy Suites Amarillo Downtown offers an indoor pool, a sauna and a Jacuzzi, and is moments from Amarillo Civic Center. It is situated a short stroll from Chase Tower Amarillo.
A wide range of personalized services are available for guests of Embassy Suites Amarillo Downtown, like valet parking, a 24-hour business centre and an express check-in and check-out feature. Welcoming and professional staff are available 24 hours a day.
This hotel provides rooms with an en suite bathroom, air conditioning and a TV. All provide a refrigerator, wireless internet access and bottled water. Rooms also feature a complimentary bottle of wine and fruit.
The hotel is less than a 25-minute drive from Rick Husband Amarillo International Airport. American Quarter Horse Hall of Fame is easily accessible by car.
Latest deals for Embassy Suites Amarillo Downtown
Amenities at Embassy Suites Amarillo Downtown
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Services and conveniences
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
- Designated smoking area
General
- Seating area
- Slippers
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Pool and spa
- Hot tub
- Indoor pool
- Sauna
Bathroom
- Shower
- Hairdryer
- Bathrobe
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Parking
- Valet parking
Workspace
- Fax/photocopying
- Desk
Bedroom
- Sofa bed
Things to do
- Gift shop
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Embassy Suites Amarillo Downtown
8.4
Very good
1031 verified ratings
Wonderful
646
Very good
135
Good
69
Okay
53
Fair
40
Mediocre
23
Poor
65
Summary of reviews
Guests say
Guests appreciated the great breakfast options and the cleanliness of the hotel. The room comfort was also highlighted positively. However, there were significant complaints regarding the service quality, with some staff being unhelpful, and the pool being out of service during their stay. Overall, while some aspects were enjoyable, the hotel faced criticism for its service and amenities.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
51 reviews
7.6 out of 10
3 reviews
All reviews
Cons (-) Room 634 heat is okay. The fan runs no matter what, which kept me from a sound sleep. Otherwise, the hotel is great.
Pros (+) The room was big, sheets were soft, enjoyed the size of the bathroom.
Cons (-) The shower had an entire bar of soap left on the accessible seat so it obviously got overlooked. Also the bathroom would have a cooler factor if it wasn’t a tub.
Pros (+) People at the desk were nice
Cons (-) Couldn't get to it due to road construction so had to go through the back way after going around down town for an hour went to check in and they couldn't process my credit card for some reason so went to the next hotel and my card worked fine there. Hotel is not ready to be opened yet, pool is still closed they were washing the walkway as I walked by had to walk out of my way, still looks to be un...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities available at Embassy Suites Amarillo Downtown?
Embassy Suites Amarillo Downtown offers a wide range of amenities including an indoor pool, sauna, Jacuzzi, valet parking, a 24-hour business centre, express check-in and check-out, personalized services, and a complimentary bottle of wine and fruit in the rooms.
What can guests expect from the breakfast at Embassy Suites Amarillo Downtown?
Guests can expect a wonderful breakfast with a wide selection of options, including hot food and made-to-order omelets, at Embassy Suites Amarillo Downtown.
How is the cleanliness at Embassy Suites Amarillo Downtown?
The property is clean, up-to-date, and very comfortable, with helpful staff and well-maintained rooms, as reported by guests.
What are the parking options available at Embassy Suites Amarillo Downtown?
Embassy Suites Amarillo Downtown offers valet parking and has a parking garage nearby, although some guests have mentioned that parking can be limited and expensive.
When is the best time to visit Embassy Suites Amarillo Downtown?
The high season at Embassy Suites Amarillo Downtown is in February, and the low season is in October, providing guests with the flexibility to choose the best time to visit based on their preferences.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
October is mentioned as the low season, which could be a good time to visit for those looking to avoid crowds and potentially save on accommodation costs.
Check Nearby Attractions
The hotel is conveniently located near several attractions, including Globe-News Center, Amarillo City Hall, and Amarillo Civic Center, making it easy for guests to explore the area.
Pet-Friendly Accommodation
The hotel offers increased accessibility and is pet-friendly, making it a suitable choice for guests traveling with pets.
Be Mindful of Parking
Some guests noted issues with parking, including limited on-site parking and the inconvenience of using a city garage. It's advisable to inquire about parking options in advance.
Verify Special Services
While the hotel offers valet parking, some guests mentioned additional charges and inconvenience related to parking. It's recommended to clarify parking arrangements and associated costs before arrival.
Consider Room Amenities
Guests appreciated the complimentary bottle of wine and fruit in the rooms. Checking for these amenities when booking could enhance the overall experience.
Be Aware of Breakfast Experience
While many guests enjoyed the breakfast, some mentioned issues with food quality and the availability of utensils. It's advisable to manage expectations regarding the breakfast experience.
Check for Sauna and Pool Availability
Some guests were disappointed by the non-functioning sauna and pool during their stay. It's recommended to verify the availability of these facilities if they are essential to your stay.
Consider Alternative Dining Options
Guests noted the limited dining options within the immediate vicinity of the hotel. Exploring nearby restaurants or making reservations in advance could enhance the dining experience.
Location
550 South Buchanan Street, Amarillo, TX 79101
What's nearby
- Globe-News Center61 yd
- Amarillo Civic Center213 yd
- Chase Tower Amarillo0.4 mi
- Amarillo Historical Museum0.8 mi
- St. Mary's Cathedral1 mi
- Amarillo Museum of Art1.5 mi
- American Quarter Horse Hall of Fame1.7 mi
- American Quarter Horse Association1.8 mi
- Wonderland Park2.2 mi
- Jack Sisemore Traveland RV Museum3.4 mi
- Splash Amarillo Waterpark3.5 mi
- Helium Monument4.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Embassy Suites Amarillo Downtown
Low season | May |
|---|---|
High season | April |
Average price (weeknight) | $165 |
Average price (weekend night) | $320 |
When to book a room at Embassy Suites Amarillo Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Embassy Suites Amarillo Downtown
FAQs when booking at Embassy Suites Amarillo Downtown
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Value for money | 8.3 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | Amarillo |
Distance to airport | 7.1 mi |
Everything you need to know for your stay in Amarillo
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