Kawilal Hotel

The thermal pools and spa offer a relaxing and rejuvenating experience, with excellent massages and a very clean, spacious environment. Guests have highlighted the amazing and helpful staff, making it a great place to visit with family or as a couple.

Guests have praised the great food at the restaurant, with some mentioning that the breakfast was good enough and the personnel was great. However, a few guests found the food to be overpriced and lacking variety in regular drinks and alcoholic beverages.

The rooms are stylishly decorated and very clean, with a lovely design and comfortable beds. Guests have also appreciated the modern architecture, beautiful surroundings, and the availability of a balcony and garden view.

The staff are described as friendly, helpful, and very accommodating. However, a few guests mentioned encountering rude behavior from the front desk and spa staff, which affected their overall experience.

Some guests have reported unexpected additional charges at checkout, which were not explained to their satisfaction. It's advisable to double-check the final bill to ensure transparency and avoid any surprises.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests experienced issues with transportation arranged by the hotel. Consider organizing your own transportation to and from the hotel to avoid potential inconveniences.

A few guests reported unexpected additional charges during checkout. It's advisable to carefully review your final bill and inquire about any discrepancies before leaving.

Many guests praised the hotel's thermal pools. Make sure to set aside time to relax and enjoy this unique feature during your stay.

Some guests mentioned noise disturbances, such as loud bands playing early in the morning. Light sleepers may want to bring earplugs as a precaution.

Several guests highlighted the excellent spa services, particularly the massages. Treat yourself to a rejuvenating spa experience during your visit.

A guest noted that the provided toiletries appeared worn out. If you have specific preferences, you may want to bring your own toiletries for added comfort.

A guest mentioned that their room was a bit hot, requiring them to open the balcony door for ventilation. If you prefer cooler temperatures, consider selecting a room with better airflow.

Some guests expressed a desire for pool towels to be readily available at the pool. It may be helpful to check with the staff regarding the availability of pool towels to plan accordingly.

A guest expressed disappointment regarding the use of plastic cups and straws in the restaurant. If environmental sustainability is important to you, it may be worth considering this aspect during your visit.