Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "Excellent wellness & sports facilities."8.6 "
top-notch fitness area , thought 86%." -
8.3 "Location is great."
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6.8 "Service is ok."5.4 "Only 54% thought the
service was professional ." -
5.0 "Rooms are ok."2.3 "77%
complained about the bathroom ." 3.4 "66% saidrooms were dirty ." 1.4 "For 86%, therooms looked old ." 0.0 "100% thought they werepoorly maintained ." 1.8 "82% hadproblems with the shower ." 2.9 "71% foundproblems with the furniture ." 0.8 "92% said thebathroom was dirty ." 0.6 "94% weredisappointed with the minibar ." 4.3 "57%criticized the small bathroom ." -
4.8 "Breakfast is below average."2.0 "80% said the
breakfast was too expensive ." -
4.0 "Internet is poor."2.5 "75% said the
wifi quality was bad ." -
3.5 "Not very clean."3.4 "66% said
rooms were dirty ." 0.8 "92% said thebathroom was dirty ." -
3.0 "Terrible value."2.0 "80% said the
breakfast was too expensive ."
Overall Rating
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8.5 "Location is great."
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6.3 "Service is ok."5.8 "Only 58% thought the
service was professional ." -
5.5 "Rooms are ok."5.8 "
Beds were acceptable for 58%." 6.0 "Only 60% saidrooms were big enough ." -
4.9 "Breakfast is below average."
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3.4 "Not very clean."3.4 "66% said
rooms were dirty ." -
2.9 "Terrible value."
Overall Rating
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8.2 "Location is great."
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6.6 "Service is ok."
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5.0 "Rooms are ok."
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4.9 "Breakfast is below average."
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3.7 "Not very clean."
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2.6 "Terrible value."
Overall Rating
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9.1 "Excellent wellness & sports facilities."
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8.0 "Location is great."
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6.8 "Service is ok."5.6 "Only 56% thought the
service was professional ." -
4.7 "Rooms are not good."2.0 "80%
complained about the bathroom ." 0.0 "100% thought they werepoorly maintained ." 1.4 "For 86%, therooms looked old ." -
4.4 "Breakfast is below average."
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3.7 "Not very clean."
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3.7 "Internet is poor."2.1 "79% said the
wifi quality was bad ." -
3.3 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.3review from
Just the dicoration Services, Rate
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7.7review from
One of the best Hotel I ever seen.Thank you Enrico
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6.0review from
I enjoyed the stay in the hotel,it was with a perfect service,and a very nice hospitality,but I recommend wifi Internet to be present in the room instead of or with the cables
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7.7review from
Location was very nice, excellent view from my room, desing.
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2.0review from
Its not 5 star hotel max 1 star hotel,no service not clean and very bad staff
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5.0review from
i think this hotel is highly overrated, we went there during the holiday, most of the facilities were closed... there were lack of coordination between staff, we had reservations for 2 rooms, but when we got there they only had one, and the receptionist started yelling that there is no other reservation, and when we showed the confirmation she started appologizing...they charge about 20 JD for the breakfast that wouldn't cost more than 2 JD, they dont even have juice or fresh mint tea in the "Royal CLUB' which is 50 JD more than the dulex room ..
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7.2review from
Very classy but pricey Hotel staff not too familiar with citys cultural centres
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4.0review from
Location is Good Guest relations knowledge is very poor
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6.4review from
The reason I stayed in this hotel was that the conference I came to attend was held in this hotel. I booked Club Room and was upgraded to Business Suite. The suite was in the 24th floor and has everything I needed during my 1 night/2 days business trip - nice view. Nothing major at all. If there is onething I felt a bit irrelevant, it was the car parking although available, not up to a 5star hotel level. I expect LCD TV in rooms of such hotel and especially such suite instead of the normal television that is dated long time ago.
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7.6review from
every thing
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4.3review from
Just the dicoration Services, Rate
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6.0review from
I enjoyed the stay in the hotel,it was with a perfect service,and a very nice hospitality,but I recommend wifi Internet to be present in the room instead of or with the cables
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2.0review from
Its not 5 star hotel max 1 star hotel,no service not clean and very bad staff
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5.0review from
i think this hotel is highly overrated, we went there during the holiday, most of the facilities were closed... there were lack of coordination between staff, we had reservations for 2 rooms, but when we got there they only had one, and the receptionist started yelling that there is no other reservation, and when we showed the confirmation she started appologizing...they charge about 20 JD for the breakfast that wouldn't cost more than 2 JD, they dont even have juice or fresh mint tea in the "Royal CLUB' which is 50 JD more than the dulex room ..
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4.0review from
Location is Good Guest relations knowledge is very poor
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6.4review from
The reason I stayed in this hotel was that the conference I came to attend was held in this hotel. I booked Club Room and was upgraded to Business Suite. The suite was in the 24th floor and has everything I needed during my 1 night/2 days business trip - nice view. Nothing major at all. If there is onething I felt a bit irrelevant, it was the car parking although available, not up to a 5star hotel level. I expect LCD TV in rooms of such hotel and especially such suite instead of the normal television that is dated long time ago.
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